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Secu Credit Union Jobs (NOW HIRING)

SECU is Maryland's largest Credit Union and our guiding principles define our culture. We are member centered and employee focused, know relationships generate outcomes, choose right over easy, and ...

We Are SECU! * Comply with all Credit Union policies and regulatory requirements. * Ensure all member information remains confidential and members' accounts are accessed for business purposes only.

We Are SECU! * Comply with all Credit Union policies and regulatory requirements. * Ensure all member information remains confidential and members' accounts are accessed for business purposes only.

Consistently demonstrates SECU's Core Values Must possess an aptitude for meeting people and developing member confidence, respect, and trust in the Credit Union. Must have good communication skills ...

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How much do secu credit union jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for secu credit union in the United States is $32.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.23 per hour, depending on experience, location, and employer.
What cities are hiring for Secu Credit Union jobs? Cities with the most Secu Credit Union job openings:
Infographic showing various Secu Credit Union job openings in the United States as of June 2026, with employment types broken down into 96% Part Time, and 4% Temporary. Highlights an 90% Physical, 7% Hybrid, and 3% Remote job distribution, with an average salary of $67,800 per year, or $32.6 per hour.

Member Services Representative

SECU Credit Union

Towson, MD • On-site

$18.56 - $27.88/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

You're the best at what you do. So are we. Imagine what we can achieve together!

We are looking for innovative and dynamic professionals with a passion for exceptional service to join our Retail Banking financial centers as a Member Service Representative.

What Youll Do.

The Member Services Representative (MSR) is the face and personal connection to our members in our Financial Centers. With a focus of making things easy, enjoyable and effective, the MSR brings a dynamic personality to ensure the delivery of exceptional member service through high levels of engaging communication, accuracy and efficiency while educating members on SECU products and services and making appropriate referrals. The MSR is the primary lobby leader/concierge in the Financial Center, actively coordinating the lobby traffic to include managing the appointment schedule and setting realistic wait-time expectations for walk-up members. MSRs also assist members through the Curbside channel, using this as an opportunity to promote SECUs alternative channels of delivery and modeling self-service behaviors. They also ensure effective referral-based conversations occur that will benefit the member and the overall performance of the Financial Center.

An MSR possesses a knowledge of and understanding of SECU (e.g. critical measures, strategy), home financial center/surrounding market footprint and the financial services industry in addition to an awareness of SECU Brand and the impact on our envisioned future. This individual also must have a thorough knowledge of SECUs products and services and the ability to take accountability for his/her behaviors and results while being a highly effective advisor to the member and team player within the financial center.

What Were Looking For.

  • College Degree Preferred
  • Experience Proven performance in relationship building, goal attainment in retail banking sector preferred
  • Communication, organization, teamwork, punctuality, critical thinking, social skills, creativity, interpersonal communication, adaptability, friendly personality

In addition to never being controlled by outside owners, one of the great perks of joining Team SECU is our total rewards package for all employees working 20+ hours per week, which includes:

Compensation Information: Offers will be commensurate with experience and education.

  • Hourly Rate: Min. $18.56 Max. $27.88

Other Compensation Includes:

  • Quarterly incentives based on productivity goals
  • Annual corporate-wide incentives

We provide comprehensive benefits, with a focus on total well-being:

  • Medical, vision, dental benefits
  • 401k plan with company matching
  • Generous sick, vacation and personal leave
  • And more...2025 SECU Benefit Guide

To learn more about what it is like to work at SECU please visit our career portal - secumd.org/careers

If youre interested in a challenging and rewarding career then SECU is for you!

We cant wait to get to know you!

SECU is an Equal Opportunity Employer