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Retail Trainer Jobs (NOW HIRING)

MTM LLC

Retail Trainer

Knoxville, TN · On-site

$17 - $22.50/hr

... Training, adult learning, customer service, or promotional experience Bilingual abilities Experience working events or retail environments Compensation & Benefits Competitive hourly pay Performance ...

Momentum Solar

Retail Trainer

Warwick, RI

$52K/yr

Primarily accountable for employee training, leadership development, and career guidance Field and Classroom training based on training schedule Travel required between offices and retail locations ...

Momentum Solar

Retail Trainer

East Berlin, CT

$52K/yr

Primarily accountable for employee training, leadership development, and career guidance Field and Classroom training based on training schedule Travel required between offices and retail locations ...

Momentum Solar

Retail Trainer

Marlborough, MA

$52K/yr

Primarily accountable for employee training, leadership development, and career guidance Field and Classroom training based on training schedule Travel required between offices and retail locations ...

Momentum Solar

Retail Trainer

Marlborough, MA · On-site

$52K/yr

... training schedule • Travel required between offices and retail locations • Work a 5-day work week between Monday to Saturday Qualifications: • 2+ years of prior Sales or Lead Generation ...

First Financial Bank

Retail Trainer I

Abilene, TX

$17.25 - $22.75/hr

We are looking for a motivated and enthusiastic Retail Trainer to join our Retail Training team. This role will focus on conducting teller school or personal banker school training across multiple ...

American Greetings

Lead Retail Trainer

Richmond, VA · On-site

$17 - $20/hr

As a Part Time Lead Retail Trainer, you are a vital part of our company's purpose: helping people celebrate holidays, each other, and all of life's special moments, by making the world a more ...

SOUTHERN BANK

Lead Retail Trainer

Kansas City, MO

PRIMARY PURPOSE OF JOB Assists Regional Operations Coordinator with front line retail operations and training. Acts as the primary liaison in handling branch operational issues while also acting as a ...

Peoples Bank

Retail Trainer Team Lead

Munster, IN · On-site

$70K - $82K/yr

JOB SUMMARY The Retail Banking Trainer Team Leader is responsible for training, coaching and developing retail banking team members as well as leading and developing a team of Retail Trainers.

Peoples Bank

Retail Trainer Team Lead

Munster, IN · On-site

$70K - $82K/yr

JOB SUMMARY The Retail Banking Trainer Team Leader is responsible for training, coaching and developing retail banking team members as well as leading and developing a team of Retail Trainers.

BANK-SHARED SERVICE

Retail Banking Coordinator

Maplewood, MO · On-site

$16.75 - $22.50/hr

Team Coordination * Assist Retail Trainer with training materials for new hire onboarding or refreshing training sessions. * Maintain and update retail policies and procedures as needed with Retail ...

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Retail Trainer information

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$11

$21

$36

How much do retail trainer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for retail trainer in the United States is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.60 per hour, depending on experience, location, and employer.

What are Retail Trainers?

Retail Trainers are professionals responsible for educating and developing retail staff to enhance their skills, knowledge, and performance. They design and deliver training programs on topics such as customer service, sales techniques, product knowledge, and store operations. Retail Trainers often work closely with store managers to identify training needs and ensure employees are equipped to meet company standards and goals. Their role helps improve employee engagement, boost sales, and create a positive customer experience.

What are the key skills and qualifications needed to thrive as a Retail Trainer, and why are they important?

To thrive as a Retail Trainer, you need a strong background in retail operations, adult learning principles, and instructional design, often supported by experience in retail management or training roles. Familiarity with learning management systems (LMS), presentation software, and sometimes certification like Certified Professional in Training Management (CPTM) is common. Excellent communication, interpersonal skills, and the ability to motivate others are crucial soft skills in this position. These skills ensure that training initiatives are effectively delivered, driving employee performance and enhancing customer service within retail environments.

How does a Retail Trainer typically collaborate with store managers and sales associates to improve staff performance?

A Retail Trainer works closely with store managers to identify skill gaps and training needs among sales associates, then develops targeted workshops or one-on-one coaching sessions to address these areas. They often observe staff on the sales floor, provide real-time feedback, and facilitate role-playing exercises to reinforce best practices. By maintaining open communication with both management and frontline employees, Retail Trainers ensure that training initiatives are aligned with business goals and directly support improved customer service and sales outcomes.

What is the difference between Retail Trainer vs Retail Sales Associate?

AspectRetail TrainerRetail Sales Associate
Primary RoleDesigns and delivers training programs to improve staff product knowledge and sales skillsAssists customers, promotes products, and completes sales transactions
Required SkillsTraining development, communication, product knowledgeCustomer service, sales techniques, product knowledge
Work EnvironmentTraining rooms, store floors, corporate officesStore floors, retail outlets
Common CertificationsTraining certifications, retail industry knowledgeCustomer service certifications, sales training

The main difference is that Retail Trainers focus on educating and training staff to improve their sales and product knowledge, while Retail Sales Associates directly interact with customers to make sales. Retail Trainers typically work behind the scenes or in training rooms, whereas Retail Sales Associates are on the store floor assisting customers. Both roles require strong product knowledge and customer service skills, but their core responsibilities differ significantly.

More about Retail Trainer jobs
What cities are hiring for Retail Trainer jobs? Cities with the most Retail Trainer job openings:
Who are the top companies hiring for Retail Trainer jobs? The top employers for Retail Trainer jobs are:
What states have the most Retail Trainer jobs? States with the most job openings for Retail Trainer jobs include:
Retail Trainer jobs near you
Infographic showing various Retail Trainer job openings in the United States as of May 2026, with employment types broken down into 53% Full Time, 27% Part Time, 7% Temporary, and 13% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $43,714 per year, or $21 per hour.

Retail Trainer

Goodwill Industries of Michiana

La Porte, IN • On-site

$46K/yr

Full-time

Posted 20 days ago

Job description

Description
We are seeking a dynamic and experienced Retail Trainer to join our team. The Retail Trainer will be responsible for developing and delivering training programs to our retail staff, ensuring they have the skills and knowledge needed to provide exceptional customer service and achieve sales goals.
This role is responsible for providing dynamic, classroom, and hands-on retail training to entry-level employees, conducting orientation, and assisting in the smooth onboarding experience for new employees This position reports to the District Manager, who evaluates performance annually. In addition, embodies the Goodwill Mission to "Empower people to achieve their most abundant life" and upholds the Company's Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.
Responsibilities
• Use training documentation to monitor new hire progress and communicate updates to appropriate stakeholders
• Provide hands-on instruction on company policies, procedures, and performance expectations to support successful role transitions
• Provide ongoing coaching and feedback during onboarding and beyond to support employee development
• Other duties as assigned by the supervisor
• Complete required new hire documentation, including the employer section of Form I-9, and maintain consistent communication with Store and District Managers regarding paperwork and training progress
• Collect and relay feedback from new hires to improve the onboarding experience
• Participate in retail meetings to remain informed about company updates and training initiatives
• Facilitate new hire orientation and training sessions within the assigned district, ensuring alignment with Goodwill's mission, policies, and daily training schedules
• Partner with Store Managers to customize training based on store needs, including material processing, stocking, customer service, register operations, and store cleanliness
• Ensure all communications are handled in a timely, professional, and respectful manner
Qualifications
• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and adapt in high-pressure situations
• Ability to pass a criminal background check and drug screen
• Experience in teaching, training, or group facilitation, with the ability to motivate and engage diverse learners
• Ability to work independently, exercise sound judgment, and apply company policies with discretion
• Strong understanding of company policies, HR practices, and retail operations, including opening and closing procedures
• Excellent verbal and written communication skills, with strong listening and interpersonal abilities to effectively engage individuals from diverse backgrounds, including those who may be disabled or disadvantaged
• Technologically proficient, with advanced skills in Microsoft Office programs such as Word, Excel, PowerPoint, and Publisher
• High school diploma or equivalent required, or ability to obtain through The Excel Center
• Reliable transportation required, along with a valid driver's license and proof of insurance for travel to assigned locations

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