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Retail Technology Associate Jobs in Indiana (NOW HIRING)

Gap, Inc.

Retail Sales Associate - Greenwood Mall

Greenwood, IN · On-site

$13.75 - $15.75/hr

About the Role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

Gap, Inc.

Retail Sales Associate - Muncie Plaza

Muncie, IN · On-site

$14 - $16/hr

About the Role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

Gap, Inc.

Retail Sales Associate - Clay Terrace

Carmel, IN · On-site

$14.25 - $16.25/hr

About the Role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

Gap, Inc.

Retail Sales Associate - Avon Commons - IN

Avon, IN · On-site

$14.50 - $16.50/hr

About the Role As a Brand Associate, you're an integral part of our team and bring our brand to ... Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and ...

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Retail Technology Associate information

What are Retail Technology Associates?

Retail Technology Associates are professionals who support and maintain the technology systems used in retail environments. They help ensure that point-of-sale (POS) systems, inventory management software, and other digital tools operate smoothly so that retail operations run efficiently. Their responsibilities may include troubleshooting technical issues, training staff on new technologies, and collaborating with vendors to implement upgrades. Retail Technology Associates play a key role in enhancing the customer experience by keeping retail technology up-to-date and functional.

What are the key skills and qualifications needed to thrive as a Retail Technology Associate, and why are they important?

To thrive as a Retail Technology Associate, you need a solid understanding of retail operations, point-of-sale (POS) systems, and troubleshooting, typically supported by a relevant associate degree or equivalent experience. Familiarity with POS software, inventory management systems, and basic IT support tools is commonly required. Strong customer service, problem-solving skills, and effective communication help you efficiently address user issues and collaborate with store teams. These skills ensure smooth retail operations, minimize downtime, and enhance the overall customer experience.

How does a Retail Technology Associate typically collaborate with store staff and IT teams to implement new technologies?

Retail Technology Associates play a key role in bridging the gap between technical teams and store personnel. They often work closely with store managers and frontline staff to assess technology needs, provide training on new systems like POS or inventory software, and troubleshoot issues as they arise. Additionally, they coordinate with IT departments to ensure smooth rollouts and ongoing support for hardware and software solutions. This collaborative approach helps ensure that technological upgrades are both effective and user-friendly for retail operations.

What is the difference between Retail Technology Associate vs Retail Sales Associate?

AspectRetail Technology AssociateRetail Sales Associate
Primary FocusImplementing and maintaining retail technology systemsAssisting customers and selling products
Required SkillsTechnical knowledge, troubleshooting, software proficiencyCustomer service, communication, product knowledge
Work EnvironmentRetail stores, tech support settingsRetail stores, customer-facing roles
Common CertificationsIT certifications, retail technology trainingSales and customer service certifications

The Retail Technology Associate primarily focuses on supporting retail technology systems, while the Retail Sales Associate concentrates on customer service and sales. Both roles are essential in retail environments but differ in technical versus customer-facing responsibilities.

What cities in Indiana are hiring for Retail Technology Associate jobs? Cities in Indiana with the most Retail Technology Associate job openings:
Retail Technology Associate jobs near you
IT Field Operations Technician (IN, Jeffersonville)

IT Field Operations Technician (IN, Jeffersonville)

Five Star Food Service, Inc

Jeffersonville, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

IT Field Operations Technician (IN, Jeffersonville)
IN, Jeffersonville
IT Field Operations Technician
Five Star Breaktime Solutions
Join the Team Keeping America Fed - Five Star Breaktime Solutions is Hiring!
Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences.
We are seeking an IT Field Operations Technician to support the installation, maintenance, and ongoing operation of our Micro Market, Vending, Cafeteria, and Office Coffee Service (OCS) technology platforms. This role is ideal for a hands-on, technically skilled professional who enjoys working independently, troubleshooting technology in the field, and building strong relationships with customers and vendors.
As an IT Field Operations Technician, you'll play a critical role in keeping our retail technology systems connected, operational, and customer-ready across multiple business lines.
Position Summary
The IT Field Operations Technician will support the launch and day-to-day operation of Micro Markets while also assisting with technical support for vending, cafeteria, OCS, and company infrastructure systems. This position works closely with operations leadership, customers, vendors, and the corporate IT team to ensure equipment, network connectivity, and retail technology remain fully functional and optimized.
Essential Duties & Responsibilities
Market Installations & Technical Support
  • Attend site surveys and account walkthroughs with management for new installations and conversions when applicable.
  • Install and configure kiosks, camera systems, DVR systems, wireless devices, and networking equipment for Micro Market locations.
  • Troubleshoot and restore network connectivity issues for market locations and related retail technology.
  • Configure customer network connections and coordinate with client firewall or IT teams when needed.
  • Maintain and support cameras, DVR systems, wireless solutions, and network devices across active market locations.
  • Complete service calls and technical repairs for market accounts in a timely and professional manner.
  • Monitor connectivity of active sites through various software portals and reporting systems.
Operations & Customer Support
  • Work closely with customers, vendors, and internal operations teams to ensure successful installations and ongoing support.
  • Support all retail business lines including Micro Markets, Vending, Cafeteria, and OCS operations as needed.
  • Maintain accurate records and documentation for wireless devices, network systems, and installed equipment.
  • Process warranty claims, parts returns, and replacement coordination for retail technology equipment.
  • Identify and communicate any customer concerns, operational risks, or account retention opportunities to leadership.
Safety & Compliance
  • Maintain a clean, organized, and safe work environment.
  • Follow all workplace safety policies and procedures.
  • Operate company vehicles safely and maintain a professional appearance while representing Five Star.
Qualifications
Education & Experience
  • Associate's or Bachelor's degree in a related technical field preferred, or equivalent work experience.
  • Certifications such as A+, Network+, MCP, or related certifications preferred.
  • Previous experience with networking, field technology support, or retail technology systems preferred.
  • Knowledge of the vending or micro market industry is a plus.
Technical Skills
  • Knowledge of networking and cabling including Cat5/Cat6, BNC, and related infrastructure.
  • Strong working knowledge of Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.
  • Ability to troubleshoot network connectivity, wireless systems, and retail technology hardware.
  • Strong project management and organizational skills.
Professional Skills
  • Excellent communication and customer service skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and troubleshooting abilities.
  • Ability to interpret technical instructions, manuals, and diagrams.
Physical Requirements
  • Ability to lift and move up to 40 pounds regularly.
  • Frequent standing, walking, bending, kneeling, climbing, and reaching throughout the workday.
  • Ability to work in warehouse, office, customer site, and field environments.
What We Offer
  • Paid Vacation after 6 months
  • Seven Paid Holidays per year
  • Medical, Vision, and Dental Insurance
  • 401(k) Matching Program
  • Company Vehicle and Tools Provided (where applicable)
  • Career Growth Opportunities
  • Weekly Pay
Requirements
  • Valid driver's license with a clean driving record required.
  • Must be able to pass a background check and drug screen.
  • Ability to travel locally and regionally as needed for installations and service support.

Five Star Breaktime Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location - IN, Jeffersonville - IN - 1635 Production Rd

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