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Remote Technical Customer Support Jobs in Riverside, CA

Saalex

AMBIT/SIS Technical Specialist

Corona, CA · Remote

$100K - $125K/yr

The AMBIT/SIS Technical Specialist supports remote deployment, field integration, system evaluation, and operational sustainment of advanced systems including RF equipment, IT networks, cybersecurity ...

Saalex

AMBIT/SIS Technical Specialist

Corona, CA · Remote

$100K - $125K/yr

The AMBIT/SIS Technical Specialist supports remote deployment, field integration, system evaluation, and operational sustainment of advanced systems including RF equipment, IT networks, cybersecurity ...

Saalex

AMBIT/SIS Technical Specialist

Corona, CA · On-site +1

$100K - $125K/yr

The AMBIT/SIS Technical Specialist supports remote deployment, field integration, system evaluation, and operational sustainment of advanced systems including RF equipment, IT networks, cybersecurity ...

Wayvia

Technical Project Coordinator

Irvine, CA · Remote

$60K - $70K/yr

We move fast, think boldly, and support one another in building something that matters--for our ... This role demands a customer-centric and business- minded approach to achieve project delivery ...

InsuraTec

Sales Representative (Remote)

Walnut, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Irvine, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Pomona, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Tustin, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Hesperia, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Beaumont, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Eastvale, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Banning, CA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Technical Customer Support information

See Riverside, CA salary details

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How much do remote technical customer support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote technical customer support in Riverside, CA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $23.08 per hour, depending on experience, location, and employer.

What is a Remote Technical Customer Support job?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are some common challenges faced by Remote Technical Customer Support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What are the key skills and qualifications needed to thrive as a Remote Technical Customer Support specialist, and why are they important?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.
What are the most commonly searched types of Technical Customer Support jobs in Riverside, CA? The most popular types of Technical Customer Support jobs in Riverside, CA are:
What are popular job titles related to Remote Technical Customer Support jobs in Riverside, CA? For Remote Technical Customer Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Customer Support jobs in Riverside, CA look for? The top searched job categories for Remote Technical Customer Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Technical Customer Support jobs? Cities near Riverside, CA with the most Remote Technical Customer Support job openings:
Remote Technical Customer Support jobs near you

Client Support Specialist - Greater San Diego, CA Area (REMOTE)

Fidelity Investments

Irvine, CA • Remote

$44K - $80K/yr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Job Description:

To be eligible for consideration of this role, your primary residence must be

located within a 90 mile radius at the time of application from the approved branch sites listed below

San Diego, Del Mar, Rancho Bernardo

As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need.In this role, you will help us to increase customer loyalty and drive business development opportunities.

The Team

While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past.Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization.These simple but powerful values set us apart from our competition.

The Expertise You Have

  • Series 7 required

  • Series 63 or ability to obtain within 90 days

  • 2-3 years of previous financial services experience

The Skills You Bring

  • Broad based knowledge and understanding of general financial planning concepts

  • Proven customer service, client support and problem resolution skills

  • Strong verbal and written communication skills

  • Ability to effectively influence others

  • Robust time management and organizational skills

The Value You Deliver

  • Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests

  • Deliver efficient and responsive resolution for various client situations.Own the management of the case, research the issue and communicate the solution to the client

  • Uncover opportunities and identify products and services that will enhance the client's financial success and partner with the Financial Consultant to further discuss with the client

  • Collaborate with internal business partners to research and resolve complex client requests

  • Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request

The base salary range for this position is $44,000-80,000 USD per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRACategory:Customer Service

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