Care Manager
Vancouver, WA · Remote
This is a remote position. Job Responsibilities: * Perform outbound calls to obtainappropriate ... Mitel,Shoretel, etc.). * Exceptional communication skills, both written and verbal. * Able to work ...
Care Manager
Vancouver, WA · Remote
This is a remote position. Job Responsibilities: * Perform outbound calls to obtainappropriate ... Mitel,Shoretel, etc.). * Exceptional communication skills, both written and verbal. * Able to work ...
P&C Licensed Sales Representative
Lawrenceville, GA · On-site +1
$34K - $47K/yr
Identify, research, and resolve issues using AS400, Salesforce, Mitel, Microsoft, and various other ... REMOTE Equal Opportunity Employer This employer is required to notify all applicants of their ...
P&C Licensed Sales Representative
Lawrenceville, GA · On-site +1
$34K - $47K/yr
Identify, research, and resolve issues using AS400, Salesforce, Mitel, Microsoft, and various other ... REMOTE Equal Opportunity Employer This employer is required to notify all applicants of their ...
Care Manager
Hood River, OR · Remote
This is a remote position. Job Responsibilities: * Perform outbound calls to obtainappropriate ... Mitel,Shoretel, etc.). * Exceptional communication skills, both written and verbal. * Able to work ...
Care Manager
Hood River, OR · Remote
This is a remote position. Job Responsibilities: * Perform outbound calls to obtainappropriate ... Mitel,Shoretel, etc.). * Exceptional communication skills, both written and verbal. * Able to work ...
Care Manager
Salem, OR · Remote
This is a remote position. Job Responsibilities: * Perform outbound calls to obtainappropriate ... Mitel,Shoretel, etc.). * Exceptional communication skills, both written and verbal. * Able to work ...
Care Manager
Salem, OR · Remote
This is a remote position. Job Responsibilities: * Perform outbound calls to obtainappropriate ... Mitel,Shoretel, etc.). * Exceptional communication skills, both written and verbal. * Able to work ...
Insurance Customer Service Representative
Lawrenceville, GA · On-site +1
$34K - $47K/yr
Identify, research, and resolve issues using AS400, Salesforce, Mitel, Microsoft, and other ... The candidate must have an area of his/her residence that can be established as a remote workspace ...
Insurance Customer Service Representative
Lawrenceville, GA · On-site +1
$34K - $47K/yr
Identify, research, and resolve issues using AS400, Salesforce, Mitel, Microsoft, and other ... The candidate must have an area of his/her residence that can be established as a remote workspace ...
Remote Mitel information
See salary details
$28.37 - $29.06
3% of jobs
$29.06 - $29.76
9% of jobs
$29.76 - $30.46
10% of jobs
$30.64 is the 25th percentile. Wages below this are outliers.
$30.46 - $31.16
10% of jobs
$31.16 - $31.86
10% of jobs
$31.86 - $32.56
6% of jobs
The median wage is $32.63 / hr.
$32.56 - $33.26
10% of jobs
$33.26 - $33.96
10% of jobs
$34.34 is the 75th percentile. Wages above this are outliers.
$33.96 - $34.66
10% of jobs
$34.66 - $35.36
10% of jobs
$35.36 - $36.06
10% of jobs
$28
$32
$36
How much do remote mitel jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for remote mitel in the United States is $32.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $34.62 per hour, depending on experience, location, and employer.
What is the difference between Remote Mitel vs Remote Cisco?
| Aspect | Remote Mitel | Remote Cisco |
|---|---|---|
| Certifications | Mitel certifications, VoIP knowledge | Cisco certifications (CCNA, CCNP), VoIP expertise |
| Work Environment | Remote technical support, installation, and maintenance of Mitel systems | Remote network support, configuration, and troubleshooting of Cisco systems |
| Industry Usage | Telecommunications, VoIP providers | Networking, enterprise IT, telecommunications |
| Common Search/Comparison | Yes | Yes |
Remote Mitel and Remote Cisco roles both involve remote technical support and system management within the telecommunications industry. While Mitel focuses on VoIP systems and related certifications, Cisco roles emphasize networking expertise and Cisco-specific certifications. Both positions serve similar industries but require different technical skills and certifications.
What is a Remote Mitel job?
A Remote Mitel job typically involves managing, supporting, or administering Mitel communication systems, such as VoIP phones, unified communications, and contact center solutions, from a remote location. Professionals in these roles may perform tasks like troubleshooting system issues, configuring software, providing technical support, and ensuring the reliability and security of Mitel systems for organizations. These jobs often require experience with Mitel products, knowledge of networking, and strong problem-solving skills. Remote work arrangements allow employees to perform these duties from home or another offsite location, connecting virtually with clients or company teams.
What are the key skills and qualifications needed to thrive as a Remote Mitel Specialist, and why are they important?
To thrive as a Remote Mitel Specialist, you need strong knowledge of telecommunications systems, VoIP technology, and experience with Mitel products, often supported by relevant certifications such as Mitel Certified Associate. Familiarity with remote management tools, network troubleshooting utilities, and ticketing systems is essential. Excellent problem-solving abilities, communication skills, and the capacity to work independently are valuable soft skills in this role. These competencies ensure efficient remote support, high system uptime, and effective client interactions in distributed environments.
What are some common challenges faced by Remote Mitel Support Specialists, and how can they be addressed?
Remote Mitel Support Specialists often encounter challenges such as troubleshooting complex telephony issues without on-site access, managing multiple client tickets simultaneously, and staying updated with frequent software updates or new features. Effective communication and strong problem-solving skills are essential to guide clients through solutions remotely. Utilizing remote access tools, thorough documentation, and regular team check-ins can help overcome these challenges and ensure high-quality service delivery.
IQVIA rating
8.1
Based on 51 frontline employees who took The Breakroom Quiz
53rd of 203 rated it services
Job description
**This is posted in anticipation of a future role**
Position Summary:
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.
The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. IQVIA reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Care Manager
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma gettheir medicinestothe people who need them. We help customers gain insight and access to their markets andultimately demonstratetheirproduct'svalue to payers,physiciansand patients. A significant part of our business is acting as thebiopharma'ssales forcetophysicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
Position Summary:
Responsibilities will vary by program and its lifecycle. Care Manager's maybe responsible forcontacting insurance companies to obtain correct eligibility information, perform benefit investigations, copayassistanceand check prior authorization and/or appeal status. Care Managers may alsobe responsible fordirectly contacting patients and/or providers to evaluate eligibility forassistanceprograms and/or variedadherencesupport. This is aremoteposition.
Job Responsibilities:
Perform outbound calls to obtainappropriate informationanddocumentaccurately.
Responsible for answering in-bound calls andassistingcustomers withpharmacy relatedservices.
Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service.
Contact insurance companies for benefit investigation and coverage eligibility.
Provide prior authorizations and appeals support.
Assistpatients with the enrollment process for manufacturer and non-profitorganizationcopayassistanceprograms.
Update job knowledge byparticipatingin educational opportunities and training activities. Work efficiently both individually and within a team toaccomplishrequired tasks.
Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI's.
Report ADE's according to program policy and guidelinesAdhereto all HIPAA guidelines Mayassistwith onboarding new employees.
Schedule:
Must be available for an8 hourshift between 8am-8pm EST
RequiredQualifications:
High School Diploma or equivalent
Minimum oneyearexperience in medical billing, reimbursement, insurance verification, or similar related medical office experience.
Previousdata entry experience (minimum three months) and ability to type 30wpm+.
Able todemonstratehigh attention to detail in work.
Mustbe computer savvy,to includenavigating multiple computer tabs,monitors,and applications.
Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook,etc.) and soft phone systems (WebEx, Mitel,Shoretel, etc.).
Exceptional communication skills, both written and verbal.
Able to work in a virtual team environment by being available and responsive during working hours.
Excellent follow through This is a remote position.
Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines.
Workspace must include internet plug-in accessibility. Wi-fi connectivity is notpermitted.
Mustresidein country wherethe jobis posted.
Preferred Qualifications:
Some College.
Bilingual Spanish - English
Previousexperience in Patient Support Services (Hub).
PreviousCustomer Service experience in the healthcare field.
#LI-CES
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $22.00 - $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
About IQVIA
Sourced by ZipRecruiter
At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Durham, NC, US