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Remote It Helpdesk Jobs in Rochester, MN (NOW HIRING)

Remote Exercise Specialist

Rochester, MN · On-site +1

$22 - $31/hr

Empathy, patience, and a passion for helping others achieve their health and wellness goals. * Must ... If you would like more information about how your data is processed, please contact us.

Empathy, patience, and a passion for helping others achieve their health and wellness goals. * Must ... If you would like more information about how your data is processed, please contact us. apply for ...

... information. Responsibilities: * Work on component design, development, integration, and ... Provide training and education to healthcare staff on the use of AI tools and technologies ...

Empathy, patience, and a passion for helping others achieve their health and wellness goals. * Must ... If you would like more information about how your data is processed, please contact us.

Strong proficiency and experience with medical technology including EMR and mobile apps ... If you would like more information about how your data is processed, please contact us. apply for ...

... that help you focus on patient care. Backed by leading investors, Dutch has the stability and ... If you would like more information about how your data is processed, please contact us. apply for ...

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How much do remote it helpdesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote it helpdesk in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote IT Helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a Remote IT Helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a Remote IT Helpdesk professional, and why are they important?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are popular job titles related to Remote It Helpdesk jobs in Rochester, MN? For Remote It Helpdesk jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote It Helpdesk jobs in Rochester, MN look for? The top searched job categories for Remote It Helpdesk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote It Helpdesk jobs? Cities near Rochester, MN with the most Remote It Helpdesk job openings:
Remote Psychiatric Nurse Practitioner (PMHNP) - Minnesota

Remote Psychiatric Nurse Practitioner (PMHNP) - Minnesota

Talkiatry

Rochester, MN • Remote

$180K - $215K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Talkiatry rating

9.7

Company rating: 9.7 out of 10

Talkiatry

Based on 7 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Healthcare providers average

Based on 144,532 frontline employees who took The Breakroom Quiz


Job description

Talkiatry is a clinician-led, virtual psychiatry practice built to combine the stability of a hospital practice with the clinical autonomy of private practice.

This role is designed for experienced Psychiatric Mental Health Nurse Practitioners (PMHNPs) who want:

  • Predictable, W-2 compensation and benefits

  • Control over their schedule, session structure, and patient population

  • Minimal administrative burden in a fully remote, outpatient model

What your day-to-day practice looks like:

  • 100% remote, outpatient psychiatric care

  • Lower to moderate acuity populations (ex. anxiety, depression, ADHD, mood disorders, PTSD)

  • Standard session lengths (60-minute intakes, 30-minute follow-ups)

  • No inpatient, intensive outpatient programs (IOP), partial hospitalization, or crisis coverage

  • Integrated care model with in-house referral network to psychiatrists and therapists

  • Full operational support including scheduling, billing, intake coordination, and licensing

Clinical autonomy & flexibility:

  • Control over schedule and weekly availability

  • Session structure within established clinical standards

  • Patient population, balanced to individual criteria and preferences

  • Clinical decision-making without pressure to shorten visits or increase volume

Benefits & stability :

  • Employer-paid malpractice coverage (occurrence-based, 100% covered)

  • Employer-paid health, dental, and vision insurance (up to 100% of premiums)

  • 401(k) with employer match and immediate eligibility

  • Paid time off (PTO), paid sick time, and 11 paid holidays

  • CME reimbursement and dedicated CME days

  • Licensing support with upfront coverage of costs

  • Technology package provided

What we’re looking for:

  • Board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC)

  • Active, unrestricted license with autonomous practice authority

  • Minimum of 4 years post-graduate clinical experience as a PMHNP

  • Experience delivering outpatient psychiatric care, including: Comprehensive psychiatric evaluations, treatment planning and medication management

  • Psychoeducation and supportive therapy

  • Comfort practicing in a fully remote, telepsychiatry-based model

  • Proficiency using electronic medical records to document care accurately and efficiently

  • Strong clinical judgment, clear communication, and collaborative, team-based approach

  • Commitment to evidence-based practice and continuous clinical development

Compensation & Employment Model

- Full-time W-2 employment

- Total annual on-target earnings of $180k–$215k+, consisting of base salary and monthly productivity. Incentive guaranteed during initial onboarding ramp-up period.

Our history

Talkiatry was founded in 2020 by Dr. Georgia Gaveras, a triple board-certified psychiatrist, and Robert Krayn, a patient who experienced firsthand the challenges of accessing mental health care. Together, they set out to build an outpatient psychiatry model that supports both clinicians and patients while expanding access to care.

Our culture

Our clinical community includes 700+ psychiatrists and PMHNPs and 200+ therapists, practicing across 32 languages in a collaborative, team-based care model.

Learn more

Email clinicalcareers@talkiatry.com to connect with a recruiter or visit our LinkedIn Life@Talkiatry page to hear directly from clinicians who practice with us: https://www.linkedin.com/company/talkiatry/life/talkiatry/

E-Verify

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work (English & Spanish).

Equal Opportunity Employer

Talkiatry is an equal opportunity employer. We provide equal opportunity in employment and do not discriminate based on an applicant’s background, including but not limited to race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other applicable characteristic protected by law.

Reasonable Accommodation

Talkiatry is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need a reasonable accommodation to complete the application or interview process, please contact us at clinicalcareers@talkiatry.com

Compensation Range: $180K - $215K


Working at Talkiatry

Perks for frontline workers

From Talkiatry, via Breakroom

  • Employer-paid health, dental, and vision insurance (up to 100% of premiums)

  • 100% employer-paid malpractice coverage

  • 401(k) match with employer match and immediate participation

  • Paid time off (PTO), sick time, and 11 paid holidays

  • Continuing Medical Education (CME) stipend and days

  • Flexible scheduling in a fully remote environment

  • Licensing support with upfront coverage of costs

  • Provided technology package for seamless virtual care

  • Virtual faculty practice, inclusive of education, research and engagement opportunities

What to expect from working at Talkiatry

From Talkiatry

About Talkiatry, in their own words

From Talkiatry

We believe great psychiatric care starts with supporting the people who provide it. Too often, psychiatrists are forced to choose between autonomy and stability, meaningful patient care and administrative burden, professional fulfillment and work-life balance.

Founded by a psychiatrist, Talkiatry was designed to be different. Our virtual care model combines clinical autonomy with the support, structure, and resources needed to build a sustainable career. Through dedicated administrative support, thoughtful technology, and a collaborative clinical community, we help psychiatrists spend less time navigating healthcare systems and more time focused on patient care.

Today, Talkiatry serves patients across the country while supporting a growing network of psychiatrists committed to delivering high-quality, evidence-based mental healthcare.

Company values

From Talkiatry

At Talkiatry, we believe the best patient outcomes start with supporting clinicians. We are guided by a commitment to clinical excellence, compassion, integrity, and continuous improvement. We strive to create an environment where psychiatrists can practice thoughtfully, maintain autonomy, collaborate with peers, and build sustainable careers while delivering high-quality care to the patients who need it most.

Diversity and inclusion statement

From Talkiatry

Talkiatry is committed to building a workplace where everyone feels respected, valued, and empowered to contribute. We believe that diverse backgrounds, experiences, and perspectives strengthen our teams and improve the care we provide. We welcome candidates of all backgrounds and are dedicated to fostering an inclusive environment for our employees, clinicians, and patients.