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Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the ... You will receive an email within the next 2 minutes after applying, check your inbox or spam folder ...

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Remote Customer Service

Fullerton, CA · Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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Remote Customer Service

San Antonio, TX · Remote

$14.50 - $19.75/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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Remote Customer Service

Wilmington, NC · Remote

$13.50 - $18.50/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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Remote Customer Service

Murrieta, CA · Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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Remote Customer Service

Dallas, TX · Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important ... You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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As of Jun 9, 2026, the average hourly pay for remote inbox in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.
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Enterprise Account Executive (Founding Hire)

Mission Inbox

Houston, TX • On-site, Remote

$48K/mo

Full-time

Posted 15 days ago

Job description

About Mission Inbox
Mission Inbox is a B2B email infrastructure platform processing 80M+ emails per month for 130+ customers globally; including enterprise accounts paying us $240K+ per year. We're cash-flow positive, profitable, and growing 233% YoY with 139% NRR; early-stage growth without survival anxiety.
We operate fully remote, globally distributed, at the execution standards of a company 10x our size. Our team ships three product lines we call "Cubes": Sales & Marketing email infrastructure, and Transactional email. Our AI Shield; trained on 90M+ emails; is the defensible moat in a category where deliverability gets harder every quarter.
The Role
You'll be Mission Inbox's first dedicated Enterprise Account Executive. We've proven the model; customers already pay us $60K, $120K, and $240K+ ACVs. Your job is to find more of them.
You'll build and own a focused list of 80-100 named target accounts; Fortune 1000 marketing leaders, high-growth scale-ups with serious outbound or transactional volume, and platform companies whose email is mission-critical. You'll work both our Sales & Marketing and Transactional cubes, multi-threading across CMOs, RevOps, CTOs, VPs of Engineering, and Procurement.
You report directly to the CRO. You'll partner with Marketing on 1:1 and 1:few ABM plays, and with our SMB Sales team for warm pass-ups from inbound. This isn't a lone-wolf seat - it's the lead role on a coordinated hunt.
What You'll Do
  • Own a named account list of 80-100 target companies across Sales & Marketing and Transactional cubes. Build it, hunt it, defend it.
  • Land $60K+ ACV deals as your baseline, with $200K+ whale hunts as your stretch.
  • Multi-thread accounts - 5+ stakeholders per opportunity: Marketing Ops, RevOps, CTOs, VPs of Engineering, Procurement, Security.
  • Become the email infrastructure expert in the room - speak credibly about deliverability, sender reputation, IP warming, SPF/DKIM/DMARC, and the competitive landscape.
  • Run procurement - security reviews, MSAs, DPAs, vendor onboarding. You'll inherit playbooks from our existing $240K deals.
  • Partner with Marketing on ABM plays for your top 20 accounts.
  • Partner with SMB Sales to catch upmarket signals from inbound.
  • Shape the enterprise roadmap - you'll be closer to enterprise buyer requirements than anyone, and your input goes directly to product.

Requirements
Who You Are
  • 4-7 years of B2B SaaS closing experience as a quota-carrying AE - not SDR background dressed up.
  • Proven track record closing $80K-$250K ACV deals. This is non-negotiable. Show us deal stories, not LinkedIn taglines.
  • B2B infrastructure, devtools, martech, or RevOps tech background - Twilio/SendGrid/Postmark, Outreach/Apollo/Salesloft, HubSpot/Marketo, or similar adjacent categories.
  • Technically fluent - you can hold a 30-minute conversation with a CTO about APIs, authentication, IP reputation, and infrastructure without needing a Solutions Engineer on the line.
  • Multi-thread by instinct - you've never won a real deal selling to only one champion.
  • English fluency, written and verbal. Spanish or Portuguese is a strong plus.
  • Resilient and patient on enterprise cycles - you've worked deals over multiple quarters without losing edge.
  • Builder mindset - you'll co-create the enterprise playbook. No polished one exists yet.

Benefits
Compensation
  • Base Salary: $32,000 USD, paid monthly.
  • Variable Commission: $48,000 USD at 100% attainment. This is uncapped and paid out quarterly ($12k per quarter).
  • On-Target Earnings (OTE): Your total compensation at 100% quota attainment is $80,000 USD.
  • Accelerators: Hit above 100% of your quarterly quota and commissions are paid out at 1.25x the standard rate.
  • Annual Catch-up Clause: If you miss quota in one quarter but meet your $600K-$800K annual goal, we will pay you the difference owed at year-end.

Realistic upside: Closing two whale deals ($200K+ ACV each) plus a steady $60K cadence puts you at $1M+ attainment - total comp in the $140K-$180K range. That's the math. We don't hide it.
How We Measure Success
We're transparent about performance expectations. You'll get them in writing in your offer letter.
30/60/90 Day Ramp Milestones
  • By 30 Days (Setup Phase): You will select and prioritize 100 target accounts, master our product and the competitive landscape, and initiate over 200 outbound activities.
  • By 60 Days (Pipeline Building): You'll have created 6+ qualified opportunities, conducted 3+ product demos, moved at least 1 deal into technical evaluation, and established multi-threaded engagement (2+ stakeholders) on 2 or more accounts.
  • By 90 Days (Closing Readiness): You are expected to have a total of 12+ qualified opportunities, $150K+ in qualified pipeline, and at least 1 deal moving into the final, late-stage closing process.
Year 1 Quarterly Quota Structure
  • Q1 (Ramp Quarter): Your target is $30K-$50K in Closed-Won revenue. You must also maintain a $300K qualified pipeline to ensure future success.
  • Q2: Target: $100K-$150K Closed-Won, requiring 3x rolling quarterly quota coverage in your pipeline.
  • Q3: Target: $200K-$250K Closed-Won, requiring 3x rolling quarterly quota coverage.
  • Q4: Target: $250K-$350K Closed-Won, requiring 3x rolling quarterly quota coverage.
  • Year 1 Total Goal: Bring in $600K-$800K in new Annual Recurring Revenue (ARR).

We use MEDDPICC as our qualification framework, run weekly pipeline reviews with the CRO, and operate on a quarterly compensation cadence (not annual). You'll know where you stand at all times - and so will we.
What You Won't Have (Yet)
Honesty matters here, so we'll say it in the JD:
  • No dedicated Solutions Engineer yet - you'll be the SE on most calls. (Coming next, but not today.)
  • Published pricing tops out at $599/month Pro plan - enterprise SKUs are being defined now, and you'll help shape them.
  • SOC 2 is in progress, not complete.
  • We move fast and make mistakes. You'll operate inside imperfect systems.

If that excites you, you're our person. If it concerns you, you're not - and that's fine.
Why This Role
If you want a Fortune 500 logo on your resume and $400K OTE in Manhattan, this isn't the right seat. But if you want to be the founding Enterprise AE inside a profitable, growing platform that already closes $240K deals - and grow into a CRO or VP Sales role in 3-5 years as we scale - this is one of the highest-leverage seats in B2B SaaS right now.
Direct line of sight to the CRO and CEO. Real influence on what enterprise looks like at Mission Inbox. Inside a profitable company that isn't going to disappear in the next funding winter.

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