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Remote Academic Advisor Jobs in Racine, WI (NOW HIRING)

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Remote Academic Advisor information

See Racine, WI salary details

$27.2K

$44.5K

$60.5K

How much do remote academic advisor jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote academic advisor in Racine, WI is $44,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $48,300.00 per year, depending on experience, location, and employer.

What Does a Remote Academic Advisor Do?

A remote academic advisor is a telecommute position at a college or university. In this role, you work from home or another setting outside of an office and advise students on courses they need to complete to earn their degree. You also help with student admissions and work to improve student retention. Your duties may include monitoring students’ degree progress, helping students plan their academic path, and supporting students as they work toward their educational and career goals. Other responsibilities include interpreting institutional procedures, policies, and requirements, as well as assisting with freshman orientation.

What are the key skills and qualifications needed to thrive as a Remote Academic Advisor, and why are they important?

To thrive as a Remote Academic Advisor, you need a strong background in education, counseling, or a related field, often supported by a bachelor's or master’s degree. Proficiency with student information systems, virtual communication platforms, and CRM software is typically required. Exceptional communication, active listening, and organizational skills help advisors build trust and effectively guide students from a distance. These skills and tools are vital for supporting student success and retention in virtual learning environments.

What is the difference between Remote Academic Advisor vs Remote Admissions Counselor?

AspectRemote Academic AdvisorRemote Admissions Counselor
Required CredentialsBachelor's degree, advising certifications often preferredBachelor's degree, admissions or counseling experience beneficial
Work EnvironmentOnline student advising, academic planningOnline recruitment, student enrollment support
Employer & Industry UsageEducational institutions, universitiesColleges, universities, online education providers
Common Search & ComparisonAcademic advising rolesAdmissions and enrollment roles

Remote Academic Advisors focus on guiding students academically and providing ongoing support, while Remote Admissions Counselors primarily handle student recruitment and enrollment processes. Both roles require similar educational backgrounds and are common in online education settings, but they serve different stages of the student lifecycle.

What are Remote Academic Advisors?

Remote Academic Advisors are professionals who provide guidance and support to students regarding their academic goals, course selection, and degree requirements, but they do so virtually rather than in person. Using phone, email, video conferencing, and online platforms, they assist students with academic planning, troubleshoot registration issues, and connect students to resources, regardless of their physical location. This role is especially important for online learners or students who need flexible access to advising services.

How do Remote Academic Advisors effectively support students and maintain engagement despite working virtually?

Remote Academic Advisors use a variety of digital communication tools—such as video calls, emails, and instant messaging—to provide personalized guidance and build relationships with students. They schedule regular check-ins, host virtual workshops, and utilize online platforms to monitor student progress and address concerns promptly. While working remotely can present challenges in fostering connection, successful advisors often develop strong organizational skills and proactive communication strategies to ensure students feel supported and engaged. Collaboration with faculty and campus resources is also key, typically occurring through virtual meetings and shared digital workspaces.
More about Remote Academic Advisor jobs
What are the most commonly searched types of Academic Advisor jobs in Racine, WI? The most popular types of Academic Advisor jobs in Racine, WI are:
What are popular job titles related to Remote Academic Advisor jobs in Racine, WI? For Remote Academic Advisor jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Academic Advisor jobs in Racine, WI look for? The top searched job categories for Remote Academic Advisor jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Academic Advisor jobs? Cities near Racine, WI with the most Remote Academic Advisor job openings:
Remote Academic Advisor jobs near you
Infographic showing various Remote Academic Advisor job openings in Racine, WI as of June 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,497 per year, or $21.4 per hour.

Customer Service Mon-Fri

Five Star Solutions

Milwaukee, WI • Remote

$14/hr

Full-time

Posted 12 days ago

Job description

Music lovers keep reading!  We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build upcoming concerts in schools, churches, and community groups. Join us and help keep our communities filled with song as you support customers who appreciate a helpful attitude and enthusiasm for music. You will support them on the phone and through email and chat.
Qualifications
  • 1 year of customer service or customer support experience
  • 1 year of previous call center or office background experience required
  • A high school diploma or GED is preferred
  • Technical savvy (able to toggle between multiple browsers & systems using dual monitors)
  • Previous experience using Outlook, Word & Excel preferred
  • Knowledge of CRM systems a plus
  • Previous remote work from home experience a plus
  • Quick learner and able to work independently
  • Strong phone and verbal communication skills along with active listening
  • Must be at least 18 years of age
  • A background check and drug screen applicable with state and federal laws is required
  • Must be able to speak, read, write and understand English
Responsibilities
  • In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat
  • Manage large amounts of inbound calls in a timely manner
  • Able to work without a script and maintain call control
  • Identify customers' needs, clarify information, research and provide solutions and/or alternatives
  • Access company and client resources provided to accurately handle the call
  • Identify upsell/cross-sell opportunities
  • Actively participate in efforts to support customer satisfaction and maintain quality
  • Skillfully change from one task to another without loss of efficiency or composure
  • Ability to multi-task using multiple system pending the clients working environment
  • Successfully complete all training sessions
  • Effectively communicate with patience and understanding
  • Remain positive and professional in all customer interactions
  • Be available at your desk, maintaining punctuality and attendance at all scheduled times
  • Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas
  • Flexibility to cross train as requested
  • Maintain the utmost confidentiality and security as it pertains to Five Star Call Centers policies
  • Perform other duties as assigned*
Required Skills/Abilities
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Maintaining composure in challenging situations
  • Ability to use technology effectively and productively
  • Regularly required to sit
  • Regularly required to use hands to feel, handle and control objects
  • Occasionally required to reach, stoop, kneel, or crouch
  • Occasionally required to lift and/or carry loads of up to 30 lbs
  • All standard vision abilities are required
  • All standard hearing abilities are required
Equipment Provided Option
  • Equipment will be shipped to you.  
  • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance 
Shifts between 8:00am-5:00pm (CST) ; Work Days - M-F 
Paid Training - typically 3 weeks in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.