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Promise Resource Network Jobs in Raleigh, NC (NOW HIRING)

Bandwidth

Traffic Performance Analyst

Raleigh, NC · Remote

... network. What You'll Do: * Lead ongoing traffic management processes and work cross functionally ... Serve as an expert and trusted resource to team members Risk Management and the Bandwidth Sales ...

Bandwidth

Traffic Performance Analyst

Raleigh, NC · Remote

... network. What You'll Do: * Lead ongoing traffic management processes and work cross functionally ... Serve as an expert and trusted resource to team members Risk Management and the Bandwidth Sales ...

Bandwidth Inc.

Traffic Performance Analyst

Raleigh, NC · Remote

... network. What You'll Do: * Lead ongoing traffic management processes and work cross functionally ... Serve as an expert and trusted resource to team members Risk Management and the Bandwidth Sales ...

Bandwidth

Traffic Performance Analyst

Raleigh, NC · On-site

... network. What You'll Do: * Lead ongoing traffic management processes and work cross functionally ... Serve as an expert and trusted resource to team members Risk Management and the Bandwidth Sales ...

PacBio

Senior Genomic Sales Specialist

Raleigh, NC

$107K - $161K/yr

Our mission is to enable the promise of genomics to better human health. Genomics is core to all ... Highly networked and comfortable interacting with audiences of all levels including C-suite. * Role ...

Kelly Services

OpEX Manager

Raleigh, NC

$160/day

As part of our promise to talent, Kelly supports those who work with us through a variety of ... resources. Kelly offers eligible employees voluntary benefit plans including medical, dental ...

All JobsPromise Resource Network JobsPromise Resource Network Jobs in Raleigh, NC

Promise Resource Network information

See Raleigh, NC salary details

$30

$47

$60

How much do promise resource network jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for promise resource network in Raleigh, NC is $47.37, according to ZipRecruiter salary data. Most workers in this role earn between $35.77 and $60.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Peer Support Specialist at Promise Resource Network, and why are they important?

To thrive as a Peer Support Specialist at Promise Resource Network, you need lived experience with mental health or substance use challenges, completion of peer support training, and relevant certification (such as Certified Peer Support Specialist). Familiarity with electronic documentation systems and recovery planning tools is often required. Exceptional active listening, empathy, and communication skills help build trust and empower individuals on their recovery journeys. These competencies are crucial for providing effective peer support, fostering hope, and promoting recovery-oriented outcomes in behavioral health settings.

What is the difference between Promise Resource Network vs Case Manager?

AspectPromise Resource NetworkCase Manager
CredentialsVaries; often requires social work or counseling backgroundTypically requires social work, counseling, or related certifications
Work EnvironmentCommunity-based, nonprofit settingsHealthcare, social services, community agencies
Employer & IndustryNonprofit organizations, social service agenciesHospitals, clinics, social service agencies
Search & Comparison IntentUnderstanding roles in social servicesCareer differences, job responsibilities

The Promise Resource Network and Case Managers both work within social services, often requiring similar credentials and serving community needs. While Promise Resource Network is a specific organization, Case Managers are a broader role found across various agencies. Both focus on supporting clients through resource coordination, but their scope and employer settings may differ.

What types of roles and responsibilities can I expect as a team member at Promise Resource Network?

As a team member at Promise Resource Network, you will likely work in a collaborative, peer-support driven environment focused on mental health recovery and community empowerment. Typical responsibilities include facilitating support groups, providing one-on-one peer support, assisting with resource navigation, and participating in community outreach. You'll often work alongside individuals with lived experience in mental health recovery, mental health professionals, and community partners. This collaborative setting offers opportunities for both personal and professional growth, especially for those passionate about advocacy and mental health support.

What is Promise Resource Network and what services does it provide?

Promise Resource Network is a peer-run organization focused on mental health and recovery support. It offers a variety of services including peer support, recovery education, crisis alternatives, and advocacy for individuals experiencing mental health challenges. The organization emphasizes empowerment, hope, and community integration, often providing resources such as wellness workshops, recovery planning, and a safe, supportive environment for people seeking help. Their programs are designed to help individuals build self-determination and achieve personal recovery goals.
What are popular job titles related to Promise Resource Network jobs in Raleigh, NC? For Promise Resource Network jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Promise Resource Network jobs in Raleigh, NC look for? The top searched job categories for Promise Resource Network jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Promise Resource Network jobs? Cities near Raleigh, NC with the most Promise Resource Network job openings:
Promise Resource Network jobs near you
NOC Technician, 3rd Shift (11pm - 8am)

NOC Technician, 3rd Shift (11pm - 8am)

Bandwidth

Raleigh, NC • On-site

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Who We Are:

Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

The ideal candidate will investigate and troubleshoot the various equipment, applications and tools that support Bandwidth's voice and messaging network infrastructure. This is a role that requires individuals to display diligence and quickly learning skill sets ranging from IP networking to VoIP knowledge in a complex troubleshooting environment.

This position is 3rd shift and hours will be from 11pm - 9am EST Wednesday- Sunday. 

What You'll Do:

  • Perform identification classification, prioritization of incidents affecting the Bandwidth network
  • Create and maintain trouble tickets with service providers and internal teams to drive incidents to resolution
  • Perform tasks associated with resolving high-priority incidents; coordinating troubleshooting bridge, engaging internal resources and service providers
  • Take ownership of each incident and perform escalations where required
  • Troubleshoot VoIP calls at the SIP level
  • Follow processes and procedures provided by senior NOC personnel

What You Need:

  • Education: Bachelors degree or relevant work experience
  • Experience: 1-3 years working in a network operations environment 
  • Knowledge: Understanding of carrier-level VoIP-based technologies. Possess excellent technical problem-solving skills and attention to detail
  • Skills: Flexibility to work additional shifts where required. Strongly self-motivated, willing to overcome challenging problems and identify new opportunities for process improvement. Ability to prioritize work while multi-tasking. Ability to work independently and take ownership of issues with limited supervision. Excellent written and oral communication

Bonus Points:

  • Experience: 2 or 4 year Technical degree or experience working in technical environment
  • Technical industry certifications is a plus
  • Technical troubleshooting experience

The Whole Person Promise:

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well...

  • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
  • All new hires receive four weeks of PTO.
  • PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.
  • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
  • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND.

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