Program Support Officer Jobs in Virginia (NOW HIRING)

Title: Program Support Tech: River North Correctional Center #00062

State Role Title: Admin and Office Spec III

Hiring Range: $37,495.00 - $52,770.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: River North Corr Center

Agency Website: www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

Delivers administrative and operational support to the Records Office, contributing to the overall mission of the unit and agency. Manages and updates digital and physical records, maintains databases, and ensures timely purging of inactive files. Prepares and organizes documentation, maintains accurate filing systems, handles email communications, and generates reports and correspondence. Provides responsive and professional support by managing incoming calls and inquiries.

Minimum Qualifications

Experience performing a variety of administrative and clerical tasks in a professional office setting. This includes maintaining and organizing records, using Microsoft Word, Excel, and Outlook to prepare documents and manage communications, and handling routine office operations such as filing, data entry, and responding to inquiries. Candidates should have experience interpreting and following written procedures or policies, managing multiple tasks under deadlines, and working independently with minimal supervision. Familiarity with records management systems and maintaining confidentiality in handling sensitive information. Strong communication, organization, and problem-solving skills must be demonstrated through prior work experience.

Additional Considerations

Prior experience working in a correctional facility, law enforcement agency, or other structured public safety environment. This includes familiarity with security protocols, handling confidential information, and supporting operations in settings that require adherence to strict policies and procedures. Experience using CORIS or comparable offender management systems.

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:
Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver's License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.
Application Requirements: Application and/or resume for this position are only accepted electronically through the Commonwealth of Virginia's Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or resumes will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or resume.
Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or resume.
VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.
VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Human Resources

Phone: 804-659-8424

Email: EMAILED APPLICATIONS/RESUMES / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.