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Professional Receptionist Jobs in Springfield, IL

Arcadia LTC

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist The incumbent will provide exceptional customer service by answering inquiries and ... Professional appearance and demeanor. * Ability to be resourceful, tactful, and proactive in ...

Arcadia Care

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries ... Professional appearance and demeanor. * Ability to be resourceful, tactful, and proactive in ...

Arcadia Care

Receptionist

Lincoln, IL · On-site

$25/hr

) Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries ... Professional appearance and demeanor. * Ability to be resourceful, tactful, and proactive in ...

Arcadia Care

Receptionist

Lincoln, IL

$15.25 - $20.25/hr

Receptionist SUMMARY: The incumbent will provide exception customer service by answering inquiries ... Professional appearance and demeanor. * Ability to be resourceful, tactful, and proactive in ...

Arcadia on the Hill

Receptionist

Springfield, IL

$18.50/hr

Professional appearance and demeanor. * Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise. PHYSICAL DEMANDS: The physical demands are representative of those ...

Aperion Care

Receptionist

Springfield, IL

$15.50 - $20.50/hr

Professional appearance and demeanor. * Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise. Physical Demands * Must be able to move intermittently throughout ...

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All JobsProfessional Receptionist JobsProfessional Receptionist Jobs in Springfield, IL

Professional Receptionist information

See Springfield, IL salary details

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How much do professional receptionist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for professional receptionist in Springfield, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Professional Receptionist, and why are they important?

To thrive as a Professional Receptionist, you need strong organizational abilities, multitasking skills, and a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic word processing tools is typically required. Exceptional communication, a friendly demeanor, and problem-solving skills help you create a positive first impression and efficiently handle visitor inquiries. These capabilities ensure smooth office operations, foster client satisfaction, and support overall workplace productivity.

What are professional receptionists?

Professional receptionists are skilled administrative professionals who manage front desk operations in offices, clinics, hotels, and other organizations. Their main responsibilities include greeting visitors, answering phone calls, directing inquiries, scheduling appointments, and providing general information to clients and staff. They play a crucial role in creating a positive first impression and ensuring efficient communication within the workplace. Professional receptionists must possess strong communication, organizational, and multitasking skills to handle a variety of tasks efficiently.

What are some common challenges faced by professional receptionists, and how can they be managed effectively?

Professional receptionists often juggle multiple tasks simultaneously, such as handling incoming calls, greeting visitors, and managing schedules. A common challenge is maintaining composure and professionalism during peak busy periods or when dealing with difficult clients. Effective time management, clear communication, and strong organizational skills can help manage these challenges. Receptionists also benefit from being adaptable and building positive relationships with team members to ensure smooth information flow and support throughout the office.

What is the difference between Professional Receptionist vs Administrative Assistant?

AspectProfessional ReceptionistAdministrative Assistant
CredentialsHigh school diploma, sometimes certifications in customer serviceHigh school diploma; some roles may require additional office administration certifications
Work EnvironmentFront desk, reception area, customer-facing rolesOffice settings, supporting multiple departments
Employer & Industry UsageHotels, clinics, corporate officesCorporate, government, nonprofit organizations
Common Search & ComparisonCustomer service, front desk dutiesOffice support, clerical tasks

While both roles involve office work, a Professional Receptionist primarily handles front desk duties and guest interactions, whereas an Administrative Assistant provides broader administrative support across departments. The roles often overlap in skills like communication and organization, but their focus areas differ based on responsibilities and work environment.

What are the most commonly searched types of Receptionist jobs in Springfield, IL? The most popular types of Receptionist jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Professional Receptionist jobs? Cities near Springfield, IL with the most Professional Receptionist job openings:
Professional Receptionist jobs near you
Optical Receptionist

Optical Receptionist

Vision Care Associates (C)

Springfield, IL • On-site

$15.50 - $20.50/hr

Full-time

Posted 13 days ago

Job description

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Why You'll Love This Job
The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests. The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.
The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom. This may occur via front desk reception, telephone, email, etc.
The Optical Receptionist will check-in and check-out patients.
Responsibilities
Job Responsibilities:
  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor "handoff" and gather information needed to relay to the optician
  • File VSP patient's daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS....
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient's ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required

Skills & Qualifications
Competencies:
Frequent Interaction with OthersMust demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.
Customer OrientationThe Optical Receptionist should be patient focused and displays a desire work within the practice's brand values to deliver exceptional customer service.
Team PlayerExhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand ChampionshipAs the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.
Detail OrientationMust have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.
Pace of the EnvironmentMust be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.
Supervision
Under supervision of the Optical Manager. Must be able to complete duties without close supervision.
Confidentiality
Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.
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Type: Full Time (Hourly)

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