Key Responsibilities
Provide direct services and establish a welcoming, safe atmosphere for residents.
Facilitate orientation for new residents, introducing them to facility rules, resources, and services.
Assist in developing residents' independent living skills through individual and group activities.
Support conflict resolution eƯorts and address resident concerns promptly.
Implement and monitor recreational, educational, and ADL (Activities of Daily Living) programs.
Collaborate with staƯ to ensure meaningful client participation in planned activities.
Conduct regular inspections of rooms, common areas, and the overall facility to ensure cleanliness and safety.
Monitor logs for resident activity and maintain accurate records, including bed counts and incident reports.
Adhere to DHS housekeeping mandates and ensure timely preparation of units for new residents.
Enforce house rules and monitor compliance with facility policies.
Conduct hourly facility rounds, ensuring security measures are in place.
Work with security personnel to ensure the safety of staƯ and residents.
Report incidents of child abuse/neglect to the appropriate authorities and document all incidents thoroughly.
Receive, verify, and distribute food deliveries while maintaining inventory.
Assist with unit transfers and prepare documentation for AWOL residents.
Provide backup support for the kitchen staƯ and cover the operations desk as needed.
Professional & Personal Qualifications
Associate degree in Human Services, Business Administration, or a related field with 4+ years of direct service
experience.
Fire Safety Certification required.
Strong organizational skills and attention to detail.
Maturity, integrity, and sound judgment.
Commitment to POP’s mission and values.
Valid NY State driver’s license.