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JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves
JLL is seeking a General Operations Project Manager to support day-to-day facilities operations for our client in the pharmaceutical industry Andover Campus - a 2.1 million square foot, 9-building pharmaceutical manufacturing site in Andover, MA. This role is responsible for planning, coordinating, and executing operational projects across the campus, working closely with the Hard Services Manager, maintenance teams, planners, and client stakeholders to keep work moving on time and on budget. The ideal candidate is organized, communicates well across all levels, and thrives in a fast-paced environment. Experience in a GMP or regulated setting is a plus.
What your day-to-day will look like

• Plan, coordinate, and manage operational projects from initiation through closeout, including scope definition, scheduling, resource planning, and budget tracking
• Work closely with maintenance planners, supervisors, and technicians to align project work with ongoing operations and avoid conflicts with critical systems
• Develop and maintain project schedules, status reports, and action item logs; provide regular updates to the Hard Services Manager and client stakeholders
• Manage vendor and contractor relationships - coordinate scopes of work, review quotes, track performance, and ensure deliverables are met
• Identify and escalate project risks, delays, or budget concerns in a timely manner
• Support the planning team with work order management, PM scheduling, and backlog reduction efforts
• Ensure all project activities comply with site safety protocols, SOPs, and applicable regulations
• Track and report on project KPIs, milestones, and spend against budget
• Facilitate project meetings, document minutes, and drive accountability on action items
• Assist with emergency response coordination and operational continuity planning as needed

Required Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business, or a related field - or equivalent work experience
• 3-5 years of project management or operations coordination experience in a facilities, industrial, or campus environment
• Proficiency with project management tools and CMMS platforms (Maximo, SAP PM, or similar)
• Solid understanding of facilities systems including HVAC, electrical, plumbing, and mechanical
• Ability to read and interpret blueprints, scopes of work, and vendor quotes

Other requirements

• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
• Excellent written and verbal communication skills; comfortable presenting to both technical teams and client stakeholders

Preferred Qualifications

• Experience working in a GMP, pharmaceutical, biotech, or other regulated environment - preferred but not required
• PMP certification or equivalent project management training
• Familiarity with life safety systems and regulatory compliance requirements (Joint Commission, NFPA, etc.)
• Experience managing contractor and vendor relationships on a large, multi-building campus
• OSHA 10 or OSHA 30 certification

Location: Onsite - Pfizer Andover
At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
80,000.00 - 90,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site -Andover, MA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Accepting applications on an ongoing basis until candidate identified.