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Who We Are:

At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers.

Founded in 2010, we are a remote-first company whose platform powers the world's most loved recurring experiences for brands like L'Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce.

About the Role:

Product Marketing at Ordergroove sits at the intersection of market insight and product momentum. You'll develop a sharp understanding of our products, our customers and the industry then use that intelligence to shape product stories, enablement playbooks, and competitive positioning. that drive new bookings and merchant growth.

It's a deeply cross-functional role, partnering across Product and Engineering, Sales, Customer Success, Marketing, and beyond. You'll work across the full product lifecycle, from shaping launches through our NPI.

We're looking for product marketers who are creative, analytical, and detail-oriented, with strong communication, relationship-building, AI knowledge, and project management chops.

What You Will Do:

• Own all Product Marketing for your slice of the product portfolio, bringing a storyteller's instinct to everything you touch, flexing your communication to land with any audience, from a CDO to an ecomm manager, and distilling complex products into value propositions people actually remember.
• Generate market, competitor, and customer insights through product discovery and research, and use them to shape our roadmap and GTM strategy. You hunt for non-obvious insights and pair them with genuine passion for users, producing balanced, thoughtful points of view on how to take products to market.
• Drive NPI stage gate movement from Alpha through GA launch, running highly interdependent, complex projects without dropping threads and keeping every workstream on track.
• Use AI tools (from Claude to Lovable) to build analyses, designs, and frameworks that scale the PMM team beyond its headcount. You don't just use AI to polish drafts, you build processes around it and deploy it like a coworker acting on your behalf.
• Own product naming and develop targeted messaging, positioning, and marketing creative (in partnership with Marketing), grounded in real market insight.
• Enable Sales, Customer Success, and Solutions to win, share in the wins and losses, and continuously sharpen our GTM motion. This role is deeply collaborative, sometimes you're driving the bus, sometimes you're along for the ride, either way you work well across disciplines to get things shipped.
• Be the voice of the customer. You're at your best in front of merchants, current and prospective — speaking confidently to our products and roadmap, steering conversations toward insight, and becoming the go-to expert in your domain.
• Bring creative approaches to moving core growth metrics, bundling, packaging, email, and everything in between. You want to make a real dent at Ordergroove and thrive in fast-moving environments, moving fluidly between 30,000-foot strategy and the micro-details that make or break execution.

About You

• 5-7 years of total relevant work experience that can span marketing, product marketing, growth marketing, product management, operational roles, or strategy consulting.
• At least 3 years of specific product marketing or go-to-market experience.
• Experience in retail-tech is preferred. Experience in B2B or B2B2C SaaS is required.
• Technical understanding of AI agents, APIs, integrations, platform integrations, and data analytics
• Experience working at a Ecommerce or FinTech company
• Driven, passionate and persistent about getting your products to win in market.
• Demonstrated ability to collaborate and work in a very fast-paced organization.

About Ordergroove:

Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships.

Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards.

Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes.

With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings.

At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day!

At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career.

The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team.

The total compensation for this role is $145,000+ equity