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Petsmart Remote Jobs (NOW HIRING)

National Account Manager

$99K - $127K/yr

Primary accounts may include Walmart, Costco, Tractor Supply, Petco, PetSmart, Sam's Club, Target ... Remote position with approximately 25-40% travel. * Ability to work across time zones and customer ...

VP, AI-Native Ops & Automation, R&D

$184K - $237K/yr

... PetSmart, Stripe, Gymshark, and Walgreens. To support this next phase of growth, this is a new ... Positions listed as "Remote" are only available for remote work within the specified country.

... Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about ... Experience with analytics platforms like Amplitude, Hex #LI-Remote Algolia does not discriminate on ...

Web Engineer

Miami, FL · Remote

$170K - $220K/yr

Career Renew is recruiting for one of its clients a Web Engineer - this is a fully remote role for ... Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust us ...

Web Engineer

New York, NY · Remote

$170K - $220K/yr

Career Renew is recruiting for one of its clients a Web Engineer - this is a fully remote role for ... Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust us ...

Web Engineer

Washington, DC · Remote

$170K - $220K/yr

Career Renew is recruiting for one of its clients a Web Engineer - this is a fully remote role for ... Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust us ...

Web Engineer

Atlanta, GA · Remote

$170K - $220K/yr

Career Renew is recruiting for one of its clients a Web Engineer - this is a fully remote role for ... Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust us ...

Web Engineer

Philadelphia, PA · Remote

$170K - $220K/yr

Career Renew is recruiting for one of its clients a Web Engineer - this is a fully remote role for ... Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust us ...

National Account Manager

Los Angeles, CA · Remote

$104K - $130K/yr

Remote (El Segundo, CA and/or Burbank/North Hollywood, CA) What You'll Be Doing: The mission for ... Petco, PetSmart, PSP or other national retailers preferred 3+ years of pet sales experience ...

Senior Technical Recruiter

San Francisco, CA · On-site +1

$150K - $220K/yr

... PetSmart. At Hightouch, our mission is to help our customers leverage data and AI to grow their ... with our remote-first policy. We also offer meaningful equity compensation in the form of ISO ...

... Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are committed to helping ... Positions listed as "Remote" are only available for remote work within the specified country.

Senior Product Manager

$129K - $170K/yr

Founded in 2010, we are a remote-first company whose platform powers the world's most loved recurring experiences for brands like L'Oréal, GNC, and PetSmart. Our team of curious builders and bold ...

... PetSmart, Stripe, Gymshark, and Walgreens. As a Customer Success Engineer at Algolia, you will play ... Experience with Shopify, Magento, and Salesforce a plus #LI-remote Algolia does not discriminate on ...

... Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about ... Positions listed as "Remote" are only available for remote work within the specified country.

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Showing results 1-20

Petsmart Remote information

What is the difference between Petsmart Remote vs Petsmart Customer Service Associate?

AspectPetsmart RemotePetsmart Customer Service Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedIn-store or remote options, depending on location
Employer & Industry UsagePetsmart corporate customer service teamPetsmart retail stores and call centers
Common Search & ComparisonRemote customer support roles at PetsmartIn-store customer service roles at Petsmart

Petsmart Remote positions focus on providing customer support from home, requiring similar credentials as in-store roles but offering flexibility. In contrast, Petsmart Customer Service Associates typically work in-store or at call centers, engaging directly with customers in physical locations. Both roles serve the same industry but differ mainly in work environment and location flexibility.

What are the typical responsibilities of a remote employee at PetSmart, and how do they stay connected with in-store teams?

Remote employees at PetSmart often support functions such as customer service, IT, merchandising, or corporate operations. They typically engage in daily virtual meetings, use collaboration tools, and maintain regular communication with in-store teams to ensure alignment on company initiatives and customer needs. Remote team members may also participate in cross-functional projects and contribute to process improvements that benefit both online and retail operations. Building strong relationships with in-store colleagues and staying up-to-date with store activities is essential for success in these roles.

What are 'Petsmart Remote' jobs?

'Petsmart Remote' jobs refer to employment opportunities at PetSmart that allow employees to work from home or another location outside of a traditional PetSmart store or office. These roles can include customer service representatives, IT professionals, human resources staff, and other support positions that do not require in-person interaction with pets or customers. Remote positions offer flexibility and may be available on a full-time or part-time basis, depending on the needs of the company. Applicants should check PetSmart's careers page for the latest remote job listings and their specific requirements.

What are the key skills and qualifications needed to thrive in a remote position at PetSmart, and why are they important?

To thrive in a remote position at PetSmart, candidates typically need strong customer service skills, problem-solving abilities, and relevant experience in retail or animal care. Familiarity with customer relationship management (CRM) software, communication platforms like Zoom or Microsoft Teams, and, for some roles, knowledge of inventory or scheduling systems is advantageous. Exceptional communication, self-motivation, and time management are crucial soft skills for remote success. These skills ensure efficient operations, excellent customer support, and productive collaboration despite physical distance.
What cities are hiring for Petsmart Remote jobs? Cities with the most Petsmart Remote job openings:
National Account Manager

$99K - $127K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Job Type
Full-time
Description
About Us:
At Redbarn® Pet Products, we're passionate about creating high-quality food, treats, and chews that help pets live happy, healthy lives. Built on a commitment to safety, integrity, and innovation, our team works together to deliver products pet parents trust and pets love. Join us and be part of a company dedicated to making a difference for pets and their families every day.
About the Role
We are seeking a driven and strategic National Account Manager to lead commercial performance and customer execution across key national retail accounts in Mass, Club, Specialty Pet, Farm & Ranch, and Drug channels. This role is responsible for delivering profitable growth through joint business planning, assortment strategy, pricing and promotions, trade spend management, forecasting, supply chain coordination, and retailer operational excellence.
Primary accounts may include Walmart, Costco, Tractor Supply, Petco, PetSmart, Sam's Club, Target, CVS, and other national retailers.
The ideal candidate is highly analytical, customer-focused, operationally strong, and experienced managing large retail accounts within CPG, pet, consumer products, or related industries.
What We Offer
We provide a competitive compensation and benefits package, including:
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
  • MetLife Voluntary Benefits
  • Pet Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • Long-Term Disability (LTD) Insurance
  • Paid Holidays, Vacation, and Sick Time
  • Employee Pet Food Discounts

Key Responsibilities
Account Leadership & Growth
  • Own day-to-day relationships across buying, replenishment, eCommerce, operations, and category teams.
  • Deliver revenue, profit, and distribution objectives for assigned accounts.
  • Lead Joint Business Plans (JBPs), promotional calendars, assortment planning, and line reviews.
  • Drive new item launches, resets, and assortment optimization using data and consumer insights.
  • Present quarterly business reviews and executive-level performance recaps.

Pricing, Promotions & Trade Spend
  • Develop pricing and promotional strategies aligned with retailer and company profitability goals.
  • Manage annual trade spend budgets, accruals, reconciliations, and ROI analysis.
  • Partner with Finance to reduce deductions, chargebacks, and claims through root-cause resolution.

Forecasting & Supply Chain Execution
  • Partner with Demand Planning to align forecasts with POS trends, seasonality, and promotional activity.
  • Improve in-stock performance, fill rates, and retailer scorecards.
  • Coordinate with Supply Chain and Customer Operations to proactively resolve inventory and fulfillment issues.

Retail Operations & Compliance
  • Ensure compliance with retailer operational requirements including EDI, ASNs, routing guides, labeling, and invoicing.
  • Manage item setup and maintenance, including product data, packaging, dimensions, and digital content.
  • Drive corrective actions to reduce chargebacks and operational penalties.

Cross-Functional Leadership
  • Serve as the internal voice of the customer across Sales, Finance, Marketing, Supply Chain, QA, and Product teams.
  • Lead cross-functional execution for launches, promotions, and strategic initiatives.
  • Build scalable processes and playbooks to improve efficiency and performance.

Requirements
  • 5+ years of experience in National Account Management, Key Account Sales, or Customer Leadership within CPG, pet, consumer products, or related industries.
  • Proven experience managing major retailers such as Walmart, Costco, Target, Tractor Supply, Petco, PetSmart, Sam's Club, or CVS.
  • Strong experience with JBPs, promotions, pricing strategy, forecasting, and trade management.
  • Excellent analytical, negotiation, and communication skills.
  • Advanced Excel and PowerPoint proficiency.
  • Bachelor's degree preferred.

Preferred Experience
  • Club channel experience (Costco/Sam's Club).
  • Specialty Pet and/or Farm & Ranch retail experience.
  • Private label or customer-brand launch support.
  • Familiarity with EDI systems, retailer portals, and chargeback resolution.

What Success Looks Like
  • Profitable sales growth and improved gross margin.
  • Strong retailer relationships and execution excellence.
  • Improved forecast accuracy, in-stock rates, and operational performance.
  • Effective trade spend management and ROI optimization.
  • Reduced deductions and faster issue resolution.

Additional Information
  • Remote position with approximately 25-40% travel.
  • Ability to work across time zones and customer planning schedules.
  • Fast-paced, collaborative environment with strong growth potential.

Redbarn® Pet Products is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Redbarn® Pet Products complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, please contact Human Resources at (562) 495-7315.
Redbarn® Pet Products does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Redbarn property and therefore, Redbarn® Pet Products will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Redbarn® Pet Products request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with Redbarn® Pet Products must be in place and current.n place and current.