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How much do pets barn jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for pets barn in the United States is $13.90, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.38 per hour, depending on experience, location, and employer.

What are the primary responsibilities of a Pets Barn Retail Associate on a typical day?

As a Pets Barn Retail Associate, your main responsibilities include assisting customers with product selections, operating the cash register, restocking shelves, and maintaining a clean, organized store environment. You may also help care for live animals in the store by feeding them and ensuring their enclosures are clean and comfortable. Teamwork is important, as associates often collaborate to manage busy periods and inventory tasks. This role involves regular interaction with customers and their pets, making strong communication and a helpful attitude critical to success.

What are the key skills and qualifications needed to thrive in the Pets Barn position, and why are they important?

To thrive as a Pets Barn Retail Associate, you need fundamental skills in customer service, cash handling, and basic animal care, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and pet nutrition certifications can be beneficial. Strong communication, patience, and teamwork are key soft skills for providing excellent service to both customers and their pets. These skills ensure positive customer experiences, efficient store operations, and the well-being of the animals in your care.

What is a Pets Barn job?

A Pets Barn job typically involves working in a pet supply retail environment, assisting customers with pet care products, stocking shelves, and maintaining store cleanliness. Employees may also provide recommendations on pet nutrition and accessories. Some positions include cashiering, inventory management, or animal care, depending on the role.

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Pets Barn jobs near you
Infographic showing various Pets Barn job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 13% Full Time, and 84% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $28,914 per year, or $13.9 per hour.
Customer Service Associate

Customer Service Associate

Holiday Barn Pet Resorts

Richmond, VA • On-site

$13.25 - $18.50/hr

Full-time

Posted 25 days ago

Job description

All communication will be via email. While we are excited to meet you, please keep our lobbies and phone lines clear for pet parents.
Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility!
Holiday Barn Pet Resorts is seeking a full-time Customer Service Associate for our Midlothian location. As the face of our pet boarding, daycare, and training facility, Customer Service Associates ensure positive relationships are developed and maintained with our furry guests and their owners! Customer Service Associates provide critical face-to-face interaction with pet owners and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, pick an appropriate pet grooming service, and schedule boarding stays.
Holiday Barn is a high-volume pet resort in Richmond, with the opportunity to discuss pet care with owners on a daily basis. Candidates for this position must be able to take care of all arrival and departure procedures for our guests, meet and greet our customers in a friendly and professional manner, work with customers during pick-up and drop-off, have the ability to multitask and handle a high volume of phone calls in a fast-paced environment with ease. Customer Service Associates are an intuitive part of our "pack" and work within our company's values and brand experience.
PREFERRED REQUIREMENTS
  • A person who thrives on interacting with people, dogs, cats, and other animals.
  • Basic pet industry knowledge - we don't expect you to know every breed, but some pet experience is beneficial.
  • Flexibility - we are a pet boarding business; candidates must have open availability and be ready to work weekends and major holidays.
  • Ability to use Microsoft 365.
  • Strong communication skills.

This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc.
Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.

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