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Peterbilt Service Advisor Jobs (NOW HIRING)

Responsibilities The Service Advisor sells and schedules needed service work on commercial trucks ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

Responsibilities The Service Advisor sells and schedules needed service work on commercial trucks ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

Responsibilities The Service Advisor sells and schedules needed service work on commercial trucks ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

Responsibilities The Service Advisor sells and schedules needed service work on commercial trucks ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

Service Advisor

Sylmar, CA · On-site

$24 - $28/hr

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

Responsibilities The Service Advisor sells and schedules needed service work on commercial trucks ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

Service Advisor

Fontana, CA · On-site

$23 - $27/hr

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

The Larson Group Peterbilt is looking for an experienced Service Advisor to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

Service Advisor

Huntley, IL · On-site

$55K - $65K/yr

Responsibilities The Service Advisor sells and schedules needed service work on commercial trucks ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

The Larson Group Peterbilt is looking for an experienced Service Advisor to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

Responsibilities The Service Advisor sells and schedules needed service work on commercial trucks ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

Service Advisor

Park City, KS · On-site

$50K - $60K/yr

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

Service Advisor

Parma, OH · On-site

$70K/yr

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

Service Advisor

Joplin, MO · On-site

$40K - $52K/yr

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer ...

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Peterbilt Service Advisor information

See salary details

$12

$25

$45

How much do peterbilt service advisor jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for peterbilt service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the most common challenges faced by a Peterbilt Service Advisor, and how can they be managed effectively?

As a Peterbilt Service Advisor, one of the most common challenges is balancing customer expectations with repair timelines and shop capacity. Service Advisors must communicate clearly and proactively with both customers and technicians to ensure repair orders are accurate and updates are provided promptly. Managing multiple work orders simultaneously while maintaining a positive customer experience requires strong organizational and interpersonal skills. Building trust with customers and fostering teamwork with technicians are key strategies for overcoming these challenges and ensuring efficient service operations.

What does a Peterbilt Service Advisor do?

A Peterbilt Service Advisor acts as the main point of contact between customers and the service department at a Peterbilt dealership or service center. They assess customer needs, schedule service appointments, explain recommended maintenance and repairs, and communicate with technicians to ensure work is completed efficiently. They also provide estimates, update customers on the status of their vehicles, and ensure customer satisfaction throughout the service process. Their role is crucial in delivering quality customer service and supporting the smooth operation of the service department.

What are the key skills and qualifications needed to thrive as a Peterbilt Service Advisor, and why are they important?

To thrive as a Peterbilt Service Advisor, you need a solid understanding of diesel truck maintenance, customer service experience, and preferably a background in automotive technology or related certifications. Familiarity with dealership management systems (such as CDK or Reynolds & Reynolds), service scheduling software, and OEM diagnostic tools is typically required. Strong communication, problem-solving abilities, and organizational skills help build customer trust and efficiently manage service workflows. These skills ensure accurate service recommendations, high customer satisfaction, and smooth shop operations in a fast-paced dealership environment.

What is the difference between Peterbilt Service Advisor vs Truck Service Writer?

AspectPeterbilt Service AdvisorTruck Service Writer
CertificationsManufacturer-specific training, ASE certificationsASE certifications, industry training
Work EnvironmentPeterbilt dealerships, truck service centersTruck repair shops, dealerships
Industry UsageHeavy-duty truck industry, Peterbilt brandCommercial trucking, various brands
Job FocusCustomer service, vehicle diagnostics, repair estimatesCustomer communication, repair order management

The main difference between a Peterbilt Service Advisor and a Truck Service Writer lies in their brand focus and certifications. Peterbilt Service Advisors specialize in Peterbilt trucks, often requiring manufacturer-specific training, while Truck Service Writers work across various truck brands. Both roles involve customer service and repair coordination within the trucking industry, but the Peterbilt Service Advisor is more brand-specific, emphasizing Peterbilt's service standards.

What states have the most Peterbilt Service Advisor jobs? States with the most job openings for Peterbilt Service Advisor jobs include:
Infographic showing various Peterbilt Service Advisor job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 14% Full Time, and 83% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Service Advisor

Service Advisor

Rush Enterprises

Bowling Green, KY

$55K - $75K/yr

Full-time

Posted 5 days ago


Rush Enterprises rating

7.5

Company rating: 7.5 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

37th of 142 rated car dealerships


Job description

Responsibilities

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

  • Gather customer complaint details and expectations.
  • Perform vehicle walk around inspection, verify vehicle information.
  • Connect to J-Pro and perform on the spot vehicle diagnostics. Print report. Refer to service history (IE:SIR), recommend additional needed service.
  • Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer’s specifications.
  • Write up customer’s vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer’s signature.
  • Establish “promised time” based on shop workflow, communicate with foreman.
  • Establish customer’s method of payment. Obtain credit approval, if necessary.
  • Create repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket.
  • Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

Benefits:

  • We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications:

  • High school diploma or general education degree (GED).
  • One year service experience; or equivalent experience and/or education.
  • Appropriate manufacturer training.
  • Valid CDL license.
  • Driving record that will allow insurability by the company’s carrier.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.


What Rush Enterprises employees say

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About Rush Enterprises

Sourced by ZipRecruiter

Rush Enterprises "keeps the country running". A Fortune 500 company, we are the largest commercial vehicle dealer group in North America and are 8000+ employees strong and growing. Therefore, our impact (and soon-to-be your impact) is far-reaching.

Industry

Trucking

Company size

5,001 - 10,000 Employees

Headquarters location

New Braunfels, TX, US

Year founded

1965