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Patient Support Remote Jobs (NOW HIRING)

Grifols

Patient Access Liasion - Remote

UT · Remote

For this role to be remote you have to be located in the following states: FL, MS, AL, AR, GA, LA ... Enhance awareness and understanding of patient support offerings and specialty pharmacy (SP ...

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Patient Support Remote information

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How much do patient support remote jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient support remote in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Patient Support Remote vs Patient Advocate?

AspectPatient Support RemotePatient Advocate
CredentialsHigh school diploma or equivalent; some roles may require healthcare certificationsOften requires healthcare or legal certifications; patient advocacy training
Work EnvironmentRemote, working from home or telehealth platformsTypically in healthcare facilities, clinics, or legal settings; some remote options
Employer & IndustryHealthcare providers, insurance companies, telehealth servicesHospitals, clinics, legal organizations, nonprofit advocacy groups

While both roles support patients, Patient Support Remote primarily offers assistance via telecommunication, focusing on customer service and basic support. Patient Advocates often provide more in-depth guidance, navigating healthcare systems or legal processes. The roles overlap in credentials and industry usage, but differ in scope and work environment.

What cities are hiring for Patient Support Remote jobs? Cities with the most Patient Support Remote job openings:
What are the most commonly searched types of Patient Support jobs? The most popular types of Patient Support jobs are:
What states have the most Patient Support Remote jobs? States with the most job openings for Patient Support Remote jobs include:
Infographic showing various Patient Support Remote job openings in the United States as of May 2026, with employment types broken down into 55% Full Time, 28% Part Time, and 17% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,917 per year, or $19.7 per hour.
Bilingual Patient Access Specialist - Remote

Bilingual Patient Access Specialist - Remote

IQVIA, Inc.

San Antonio, TX • On-site, Remote

$53K - $71K/yr

Full-time

Posted 25 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

53rd of 203 rated it services

Job description

Bilingual Patient Access Specialist
Position Summary
The Bilingual Patient Access Specialist serves as the primary point of contact for patients, healthcare providers, and field representatives within a Patient Support Services (PSS) program. This role is responsible for facilitating patient access to therapy by conducting benefit investigations, verifying insurance eligibility, supporting prior authorizations and appeals, and assisting with copay and patient assistance programs. Bilingual Patient Access Specialist support patients throughout their treatment journey while ensuring a high level of service, compliance, and coordination across stakeholders.
Job Responsibilities
  • Bilingual - Spanish- ability to easily communicate with patients in Spanish regarding the program services
  • Serve as the primary point of contact for patients, providers, and stakeholders
  • Conduct inbound and outbound calls to support program services
  • Perform insurance benefit investigations and verify coverage
  • Support prior authorizations and appeals processes
  • Assist with copay and patient assistance program enrollment
  • Provide ongoing patient support and adherence coordination
  • Document all interactions accurately and timely
  • Deliver high-quality customer service across communication channels
  • Collaborate with field representatives and internal teams
  • Manage patient caseloads with timely follow-up
  • Ensure compliance with HIPAA and regulatory requirements
  • Identify and report adverse events and product complaints
  • Troubleshoot issues and escalate as needed
  • Maintain knowledge of program policies and processes
  • Support onboarding and training of new employees
  • Meet quality standards and KPIs
  • Perform additional duties as assigned

Schedule
  • Available for an 8-hour shift between 8:00 AM - 8:00 PM EST
8:00 AM - 5:00 PM EST
9:00 AM - 6:00 PM EST
11:00 AM - 8:00 PM EST
  • Ability to work varying shifts, including evenings as needed
  • Remote role requiring a compliant home workspace

Required Qualifications
  • Bilingual- Spanish speaker
  • High School Diploma or equivalent
  • 3-5+ years of experience in medical billing, reimbursement, or insurance verification
  • Robust understanding of payer coverage and reimbursement (medical and pharmacy)
  • Experience in a contact center or patient support environment
  • Proficiency with Microsoft Office and CRM systems
  • Strong written and verbal communication skills
  • High attention to detail and multitasking ability
  • Ability to work independently in a virtual environment
  • Problem-solving and solution-oriented mindset
  • Knowledge of HIPAA and data privacy requirements
  • Must reside in the country where the role is posted

Preferred Qualifications
  • Associate or Bachelor's degree
  • Experience in a Patient Support Services (Hub) environment with focus on rare diseases
  • Healthcare or pharmaceutical customer service experience

This role is posted under a market-aligned title to better reflect the scope and candidate profile. The internal title for this position is Care Manager within PASS.
#LI-CES
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $53,000-$71,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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