Primarily remote with occasional travel required (U.S. Coast Guard support) About the Opportunity ... customer. Minimum Qualifications * Bachelor's degree required. * Minimum 4 years of hands-on ...
Primarily remote with occasional travel required (U.S. Coast Guard support) About the Opportunity ... customer. Minimum Qualifications * Bachelor's degree required. * Minimum 4 years of hands-on ...
Part Time Remote Customer Service Associate information
See Foley, AL salary details
$7.61 - $9.05
3% of jobs
$9.05 - $10.49
8% of jobs
$10.49 - $11.93
12% of jobs
$12.03 is the 25th percentile. Wages below this are outliers.
$11.93 - $13.37
28% of jobs
$13.37 - $14.81
15% of jobs
$16 is the 75th percentile. Wages above this are outliers.
$14.81 - $16.25
11% of jobs
$16.25 - $17.69
8% of jobs
$17.69 - $19.13
5% of jobs
$19.13 - $20.57
4% of jobs
$20.57 - $22.01
3% of jobs
$22.01 - $23.45
2% of jobs
$7
$14
$23
How much do part time remote customer service associate jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Part Time Remote Customer Service Associate, and why are they important?
What are some common challenges faced by part-time remote customer service associates, and how can they be overcome?
What is a Part Time Remote Customer Service Associate?
What is the difference between Part Time Remote Customer Service Associate vs Part Time Remote Customer Support Specialist?
| Aspect | Part Time Remote Customer Service Associate | Part Time Remote Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer support experience |
| Work Environment | Remote, handling customer inquiries via phone, chat, or email | Remote, providing technical or product support to customers |
| Industry Usage | Retail, telecommunications, service industries | Technology, software, electronics sectors |
| Search & Comparison Intent | Customer service roles, entry-level remote jobs | Technical support, product assistance roles |
Both roles involve remote work and customer interaction, but Customer Service Associates focus on general inquiries and issue resolution, while Customer Support Specialists often handle technical or product-specific support. The main difference lies in the nature of support provided, with specialists typically requiring more technical knowledge.
SharePoint Technical and Data Management Support Specialist
Wisconsin Land and Water | JobsMobile, AL • Remote
Part-time
Posted 24 days ago
Job description
Job Type: Full-Time
Location: Primarily remote with occasional travel required (U.S. Coast Guard support)
About the Opportunity
Heartland Consulting is seeking a SharePoint Technical and Data Management Support Specialist to join our team supporting the U.S. Coast Guard. This full-time role is critical for maintaining, optimizing, and managing SharePoint environments that support complex federal acquisition and shipbuilding programs.
The ideal candidate is a skilled SharePoint professional who thrives in a fast-paced environment, excels at data management, and can deliver high-quality solutions with quick turnaround times.
Key Responsibilities- Develop, maintain, and enhance SharePoint workflows, dashboards, sites, and libraries to support document management, approval processes, and program metrics.
- Organize, version-control, and manage program documentation including MSAM deliverables, memos, schedules, and other critical records.
- Mine data from multiple sources, generate reports, graphs, and visualizations, and respond to urgent data calls (often within 4–24 hours).
- Maintain financial trackers, lessons-learned repositories, configuration management databases, and performance metric tools.
- Monitor site content for proper distribution markings, manage permissions, and forward documents as directed by the customer.
- Bachelor's degree required.
- Minimum 4 years of hands-on infrastructure and web-based development experience in a SharePoint environment.
- Strong proficiency with Microsoft Office Suite, including advanced Excel, Word, and Power BI.
- Demonstrated experience with performance metrics, data analysis, trending, and reporting.
- Ability to manage multiple priorities and deliver high-quality work under tight deadlines.
- Strong attention to detail and excellent organizational skills.
- Active Secret clearance preferred (or ability to obtain one).
We're looking for a proactive problem-solver who is comfortable working independently and as part of a larger support team. Prior experience supporting DoD or U.S. Coast Guard programs is a strong plus.
About Heartland Consulting Heartland Consulting provides high-quality professional and technical services to federal government clients, with a particular focus on the U.S. Coast Guard and Department of Defense. We are committed to delivering excellence and building long-term client relationships.
How to Apply Please submit your resume and a brief cover letter highlighting your SharePoint experience and any relevant federal/government support background to HR@heartlandconsulting.com.
Heartland Consulting is an Equal Opportunity Employer.