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Part Time Nice Call Recording Jobs (NOW HIRING)

Spectrum Health

Lab Call Center Part Time

Grand Rapids, MI

$15.25 - $19.25/hr

... with regards to recording, addressing and resolving issues, specimen processing tasks, and ... Call Center - Grand Rapids Hosp Employment Type Part time Shift Day (United States of America ...

Oxford Solutions, Inc

Call Center Representative

Altoona, PA

$15.75 - $19.75/hr

Part-Time Customer Service Representative (Call Center / Data Processing) Onsite | Monday-Wednesday ... Maintain accurate logs, records, and supporting documentation * Assist with identifying trends ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

We are looking for full and part time employees who want to advance with our fast growing brand ... Keep records of all conversations in our call center database in a comprehensible way * Attend ...

Select Portfolio Servicing, Inc.

Be Seen First

Call Center Representative

Jacksonville, FL · On-site

$17 - $19/hr

NOW HIRING: Part-Time shifts 10-2pm, 2pm-6pm 20hrs/week | Mon-Friday with one Saturday a month The ... Ability to utilize PC, systems and software in completing all work · Proven record of ...

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Part Time Nice Call Recording information

What are the main responsibilities and challenges of working as a part-time NICE call recording specialist?

As a part-time NICE call recording specialist, your primary responsibilities include monitoring, maintaining, and troubleshooting call recording systems to ensure compliance and quality assurance. You'll collaborate closely with IT teams and end-users to resolve technical issues and to implement updates or changes. A common challenge in this role is balancing multiple urgent requests while adhering to strict data privacy protocols. Additionally, since the position is part-time, effective communication and prioritization are essential to ensure all tasks are completed during limited work hours.

What is the difference between Part Time Nice Call Recording vs Part Time Call Center Agent?

AspectPart Time Nice Call RecordingPart Time Call Center Agent
Primary RoleListening to and recording customer calls for quality assuranceHandling customer inquiries and providing support over calls
Required SkillsAttention to detail, listening skills, basic computer knowledgeCommunication skills, problem-solving, customer service experience
Work EnvironmentRemote or office-based, quiet environmentCall center setting, often office-based or remote
CertificationsNone typically requiredCustomer service or communication certifications optional

Part Time Nice Call Recording focuses on monitoring and recording calls for quality control, requiring attention to detail. In contrast, Part Time Call Center Agents actively engage with customers, providing support and resolving issues. Both roles may be remote and share some skills, but their core responsibilities differ significantly.

What is a Part Time Nice Call Recording job?

A Part Time Nice Call Recording job typically involves monitoring, recording, and analyzing phone calls for quality assurance and training purposes. Employees in this role use NICE call recording software to capture customer interactions and ensure compliance with company policies or regulatory standards. This position is usually part-time, making it ideal for those seeking flexible work schedules. Key responsibilities often include reviewing call recordings, tagging important calls, and reporting on call quality trends. Prior experience with call centers or customer service can be helpful but is not always required.

What are the key skills and qualifications needed to thrive as a Part Time NICE Call Recording Specialist, and why are they important?

To thrive as a Part Time NICE Call Recording Specialist, you typically need experience with call recording systems, knowledge of data privacy regulations, and a basic understanding of IT support principles. Familiarity with NICE call recording software, ticketing systems, and troubleshooting tools is often required. Strong attention to detail, effective communication, and problem-solving skills help ensure accuracy and efficient resolution of recording issues. These skills and qualities are crucial for maintaining compliance, data integrity, and reliable call recording operations.
What are the most commonly searched types of Nice Call Recording jobs? The most popular types of Nice Call Recording jobs are:
What job categories do people searching Part Time Nice Call Recording jobs look for? The top searched job categories for Part Time Nice Call Recording jobs are:
Part Time Nice Call Recording jobs near you
Infographic showing various Part Time Nice Call Recording job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 34% Full Time, and 64% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Call Center Representative, Part Time

Call Center Representative, Part Time

West Coast University, Inc.

Irvine, CA • On-site

$21.43 - $28.95/hr

Part-time

Posted 11 days ago

Job description

Choose To Make A Difference

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.  As a part of this team, you will guide students to do more than change their own lives - you will help change the lives of every patient they care for throughout their career.

You will make an impact by: 

  • Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
  • Receive and screen inbound calls for both American Career College and West Coast University.  Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.
  • Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. 
  • Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet. 
  • Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.
  • Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.
  • Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.

Your Experience Includes:

  • Minimum 2 years' experience preferred.
  • Customer Service experience.
  • A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position.
  • Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.
  • Telephone Auto Dialing System experience preferred.

Education:

  • High School Graduate or equivalent required.
CA Salary RangeUSD $21.43 - USD $28.95 /Hr.Bonus EligibleNoWCU Company Overview

Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.

WCU EEO Statement

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Employment Type: PART_TIME

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