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Part Time Cisco Routing Switching Jobs in Texas (NOW HIRING)

Tier 2 Customer Care Technician

Frisco, TX · On-site

$16.25 - $21.75/hr

Schedule (Part-time): Thursday and Friday from 2:00 pm to 11:00 pm / 16 hours/week What you'll do ... Apply networking fundamentals: routing/switching, NAT, DHCP/IP addressing, wireless LAN controllers ...

Route: Shuttle Equipment between Ryder Customer Facilities * Freight:No Touch - Empty Trailers for ... We will buy your truck if you're looking to switch from Owner Operator to a Company Employee Driver ...

Route: Shuttle Equipment between Ryder Customer Facilities * Freight: No Touch - Empty Trailers for ... We will buy your truck if you're looking to switch from Owner Operator to a Company Employee Driver ...

... control switch panels. * Read and interpret work orders, blueprints, wiring diagrams, and ... Cut, route, comb, twist, wrap, tie, and attach wire and cables to terminal points using soldering ...

Part Time Cisco Routing Switching information

What is the difference between Part Time Cisco Routing Switching vs Network Technician?

AspectPart Time Cisco Routing SwitchingNetwork Technician
CertificationsCCNA, Cisco certificationsCompTIA Network+, Cisco certifications
Work EnvironmentData centers, enterprise networks, labsOffice, client sites, network operations centers
Job FocusConfiguring and troubleshooting Cisco routers and switchesMaintaining, troubleshooting, and repairing network hardware

Part Time Cisco Routing Switching roles focus on configuring and troubleshooting Cisco devices, often requiring Cisco certifications like CCNA. Network Technicians perform broader network maintenance and hardware repairs, sometimes with similar certifications. While both work in network environments, Cisco Routing Switching roles are more specialized in Cisco equipment, whereas Network Technicians handle diverse hardware and network issues.

What job categories do people searching Part Time Cisco Routing Switching jobs in Texas look for? The top searched job categories for Part Time Cisco Routing Switching jobs in Texas are:
What cities in Texas are hiring for Part Time Cisco Routing Switching jobs? Cities in Texas with the most Part Time Cisco Routing Switching job openings:

Tier 2 Customer Care Technician

Boingo

Frisco, TX • On-site

$16.25 - $21.75/hr

Part-time

Posted 25 days ago


Job description

Tier 2 Customer Care Technician
Are you an under-employed rideshare worker with some wireless know-how? Come get 16 hours / week of technical work to round out your ride-share pay! Room to advance, too!
Bring your people skills + technical know-how to a team that moves fast and solves real connectivity problems.
Who we're looking for: Boingo Wireless is hiring a Tier II Customer Service Agent to support our Wi-Fi and cellular solutions-including high-speed broadband for U.S. military customers. You'll troubleshoot connectivity issues, guide customers to resolution, and escalate when needed. We're a modern, friendly team that values professionalism, ownership, and a consistently positive, customer-first attitude.
Schedule (Part-time): Thursday and Friday from 2:00 pm to 11:00 pm / 16 hours/week
What you'll do
  • Own your work: manage tasks independently, meet deadlines, and stay organized in a fast-moving environment.
  • Support customers across email, phone, and chat-respond quickly and professionally.
  • Troubleshoot Wi-Fi connectivity end-to-end (slow speeds, latency, lag, drops, browsing, app issues) across laptops, mobile devices, smart TVs, and gaming consoles.
  • Apply networking fundamentals: routing/switching, NAT, DHCP/IP addressing, wireless LAN controllers, APs, and RF concepts (RSSI, SNR).
  • Work confidently with common protocols (DHCP, DNS, RADIUS, AAA) and modern OS/device ecosystems (Windows 7/8/10/11, iOS, Android).
  • Resolve service and billing concerns, process refunds, and make account updates within policy guidelines.
  • Create, document, and manage tickets from intake through resolution; process escalations and send incident notifications/alerts (internal/external).
  • Dispatch single-customer escalations to Field Engineers and coordinate follow-through.
  • Spot patterns: review incoming call/contact data to identify larger issues and trends.
  • Tools you may use (nice to have): Salesforce, Jira, SolarWinds, and basic network command line.
  • Be flexible for nights/weekends, including after-hours and weekend shifts.

What you'll bring
  • A customer-first mindset with clear, confident written and verbal communication.
  • Strong understanding of Wi-Fi, wireless networking and the ability to diagnose issues across routers and client devices.
  • Hands-on troubleshooting experience with Windows PCs, laptops, iOS, Android devices, smart TVs, and gaming consoles.
  • Comfort working in ticketing, CRM tools (Salesforce and Jira preferred): create detailed case notes, escalate appropriately, and drive issues to closure.
  • Collaborative approach-partner with technical teams and management to ensure resolution and customer satisfaction.
  • Results-oriented and tenacious: you like solving problems and seeing them through.
  • Proficiency with Microsoft Office (Outlook, Excel, PowerPoint, Word).
  • Ability to adapt quickly, learn new technologies, and handle changing priorities.
  • Experience: 1-3 years of related support experience preferred; some college preferred.
  • Schedule flexibility for late and weekend shifts.

Meet Boingo
Boingo Wireless, Inc. simplifies complex wireless challenges to connect people, business, and things. For more than 25 years, we've designed, built, and managed cellular and Wi-Fi networks at leading venues nationwide-powering connectivity at 120+ major airports and transportation hubs, 100+ U.S. military bases, 70+ sports and entertainment venues, and more.
We're creative, collaborative, and always pushing the edge of what's possible in connectivity. Our culture is a big part of our success - we've been named a "Best Place to Work" 14 times (and counting).
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.
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