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Overnight Excel Expert Jobs (NOW HIRING)

Ford Motor Company

Field Service Engineer

Fort Worth, TX · On-site +1

As a Field Service Engineer, you'll be the go-to technical expert and trusted advisor for Ford and ... Ability and willingness to travel with overnight stays on a weekly basis. * 2+ years of experience ...

victaulic

Customer Care Account Representative

Easton, PA · On-site

$15.25 - $20.75/hr

Senior Responsibilities 1. Serve as subject matter expert for more specialized products. 2. Expert ... A. degree preferred. 2. Proficient in MS Office applications including Outlook, Word, Excel, and ...

victaulic

Customer Care Account Representative

Easton, PA · On-site

$15.25 - $20.75/hr

Senior Responsibilities: 1. Serve as subject matter expert for more specialized products. 2. Expert ... A. degree preferred. 2. Proficient in MS Office applications including Outlook, Word, Excel, and ...

Victaulic

Customer Care Account Representative

Easton, PA · On-site

$15.25 - $20.75/hr

Senior Responsibilities 1. Serve as subject matter expert for more specialized products. 2. Expert ... A. degree preferred. 2. Proficient in MS Office applications including Outlook, Word, Excel, and ...

Victaulic

Customer Care Account Representative

Easton, PA · On-site

$15.25 - $20.75/hr

Senior Responsibilities: 1. Serve as subject matter expert for more specialized products. 2. Expert ... A. degree preferred. 2. Proficient in MS Office applications including Outlook, Word, Excel, and ...

Victaulic

Customer Care Account Representative

Easton, PA

$15 - $20.50/hr

Senior Responsibilities: 1. Serve as subject matter expert for more specialized products. 2. Expert ... A. degree preferred. 2. Proficient in MS Office applications including Outlook, Word, Excel, and ...

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As of Jun 9, 2026, the average hourly pay for overnight excel expert in the United States is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.51 per hour, depending on experience, location, and employer.
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Overnight Excel Expert jobs near you
Customer Care Account Representative

Customer Care Account Representative

Victaulic

Easton, PA • On-site

$15.25 - $20.75/hr

Full-time

Posted 22 days ago

Victaulic rating

7.3

Company rating: 7.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

299th of 516 rated manufacturers

Job description

Job Description
POSITION: Customer Care Account Representative/Senior
LOCATION: Customer Care, Commerce Park
REPORTS TO: Customer Care Supervisor
Responsibilities:
Provide professional and proper response to all inquiries received from internal and external customers.
Perform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement.
Responsible to respond, analyze and/or resolve customer requests, inquiries, or problems by utilizing established procedures in a timely manner.
Builds relationships with customers; understand their product lines and markets to promote the value added products that Victaulic offers.
Assist customers in selecting product and identifying potential sales leads.
Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Provide feedback on CC procedures and identify process improvement opportunities.
Maintain current documentation and files as per established procedures.
Uphold a positive attitude and enthusiastic demeanor to provide customers with the highest level of service.
Ensure customer satisfaction and company profitability by consistently adhering to policies and procedures established by your team, Customer Care, and the organization.
Assist all other department disciplines in various areas as required to maintain your team, Customer Care and Victaulic's Global mission.
Work closely with all facets of the organization to provide superior customer service.
Assist in various tasks, projects and responsibilities as assigned by CC Management team.
Senior Responsibilities
Serve as subject matter expert for more specialized products.
Expert in all CC procedures and applications to achieve daily tasks and goals.
Develop expert understanding of the Victaulic Kanban System (VKS), Supply Chain, and Manufacturing to support CC Team members with product delivery requirements.
Coordination of project delivery requirements utilizing project management and basic expediting skills.
Identify and offer product substitutions to help meet project requirements.
Recommend improvement areas.
Provide subject matter expertise and interpretation of procedures to less experienced team members.
Mentor new hires.
Qualifications: (Education, Experience, Personal Attributes)
B.S. / B.A. degree preferred.
Proficient in MS Office applications including Outlook, Word, Excel, and Power Point.
Minimum three years of customer service and/or Victaulic product knowledge.
Proficient in Qlik View/Sense Applications.
Extraordinary attention to detail with strong organizational skills.
Excellent communication skills, patient, professional and courteous when faced with an adverse situation.
Project management and analytical skills a plus.
Goal oriented, reliable, self-motivated, and able to problem solve and multi-task effectively in a fast-paced environment.
Willing to be flexible in schedule and work occasional overtime.
Willing to make infrequent overnight travel.

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