An Operational Client Relationship Manager (OCRM) role is to be a trusted strategic advisor to our clients, partnering to analyze their use of our products and services to provide more efficiency and ...
An Operational Client Relationship Manager (OCRM) role is to be a trusted strategic advisor to our clients, partnering to analyze their use of our products and services to provide more efficiency and ...
SBA Loan Servicing Specialist
New York, NY · On-site +1
Book and reconcile required entries upon receipt of loan sale proceeds. * Assist with OCRM monitoring activities and risk-based reviews/examinations. * Coordinate with borrowers, construction ...
SBA Loan Servicing Specialist
New York, NY · On-site +1
Book and reconcile required entries upon receipt of loan sale proceeds. * Assist with OCRM monitoring activities and risk-based reviews/examinations. * Coordinate with borrowers, construction ...
Ocrm information
See salary details
$15.14 - $17.57
3% of jobs
$17.57 - $20
3% of jobs
$20 - $22.42
3% of jobs
$23.85 is the 25th percentile. Wages below this are outliers.
$22.42 - $24.85
26% of jobs
The median wage is $26.27 / hr.
$24.85 - $27.27
24% of jobs
$29.09 is the 75th percentile. Wages above this are outliers.
$27.27 - $29.70
20% of jobs
$29.70 - $32.12
7% of jobs
$32.12 - $34.55
4% of jobs
$34.55 - $36.98
4% of jobs
$36.98 - $39.40
2% of jobs
$39.40 - $41.83
2% of jobs
$15
$27
$41
How much do ocrm jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for ocrm in the United States is $27.94, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $29.81 per hour, depending on experience, location, and employer.
How does an OCRM professional typically collaborate with other departments to ensure regulatory compliance?
OCRM (Office of Compliance and Risk Management) professionals play a pivotal role in partnering with departments such as legal, operations, and human resources to identify and mitigate compliance risks. This collaboration often involves facilitating regular training sessions, conducting risk assessments, and developing policies that align with regulatory requirements. Effective communication and relationship-building are key, as OCRM staff must ensure that all teams understand compliance standards and are equipped to implement them in their daily work. Such cross-functional interaction not only strengthens compliance frameworks but also provides OCRM professionals with a broad organizational perspective.
What is the difference between Ocrm vs Content Manager?
| Aspect | Ocrm | Content Manager |
|---|---|---|
| Required Credentials | Marketing or digital media certifications, familiarity with CRM tools | Marketing, communications, or journalism degrees often preferred |
| Work Environment | Digital marketing teams, online platforms | Media companies, marketing agencies, corporate communications |
| Industry Usage | Used in digital marketing, e-commerce, online branding | Used in media, publishing, corporate communications |
| Common Search/Comparison | Ocrm vs Content Manager |
Ocrm focuses on managing customer relationships and digital marketing campaigns, while Content Managers oversee content creation, editing, and publishing. Both roles are vital in digital marketing but serve different functions within the content and customer engagement ecosystem.
What are OCRMs?
OCRMs, or Offshore Construction Resource Managers, are professionals responsible for overseeing and managing resources, personnel, and logistics for offshore construction projects. They ensure that all aspects of the project run smoothly, from coordinating with different teams to managing schedules and budgets. OCRMs play a vital role in ensuring safety standards are met and that the project is completed on time and within budget. Their work often involves close collaboration with engineers, project managers, and other stakeholders in the offshore construction and energy industries.
What are the key skills and qualifications needed to thrive as an OCR Manager (Optical Character Recognition Manager), and why are they important?
To thrive as an OCR Manager, you need expertise in document management, data processing, and strong analytical skills, often supported by a degree in computer science or information technology. Familiarity with OCR software (such as ABBYY or Kofax), workflow automation tools, and experience with data security best practices are typically required. Excellent project management, problem-solving abilities, and clear communication are crucial soft skills for leading teams and ensuring successful implementation. These skills and qualities are vital for optimizing document workflows, minimizing errors, and increasing operational efficiency in organizations reliant on digital data processing.
More about Ocrm jobs
What cities are hiring for Ocrm jobs? Cities with the most Ocrm job openings:
What states have the most Ocrm jobs? States with the most job openings for Ocrm jobs include:
What job categories do people searching Ocrm jobs look for? The top searched job categories for Ocrm jobs are:
Full-time
Medical, Life, Retirement, PTO
Posted 4 days ago
Job description
Job Description
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
Pay and Benefits:
The Impact you will have in this role:
An Operational Client Relationship Manager (OCRM) role is to be a trusted strategic advisor to our clients, partnering to analyze their use of our products and services to provide more efficiency and value resulting in a greater client experience and revenue generation. The individual which fills this role will begin the process of identifying key performance metrics to identify trends and efficiency opportunities for our key relationships. We look to create a simplified data driven approach which we can replicate in order to provide added value and efficiency. The role requires a significant level of internal collaboration to communicate your client's needs. This includes coordination with our Integration, Data, Risk , Product, Global Operations and Client Service teams.
Your Primary Responsibilities:
Qualifications:
Talents Needed for Success:
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here.
About the Team
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
An Operational Client Relationship Manager (OCRM) role is to be a trusted strategic advisor to our clients, partnering to analyze their use of our products and services to provide more efficiency and value resulting in a greater client experience and revenue generation. The individual which fills this role will begin the process of identifying key performance metrics to identify trends and efficiency opportunities for our key relationships. We look to create a simplified data driven approach which we can replicate in order to provide added value and efficiency. The role requires a significant level of internal collaboration to communicate your client's needs. This includes coordination with our Integration, Data, Risk , Product, Global Operations and Client Service teams.
Your Primary Responsibilities:
- Develop an in-depth network and knowledge of how clients utilize our service suite in different ways in order to achieve their best outcomes and share this knowledge.
- Provide strategy, guidance, and expertise to ensure seamless support of DTCC's global client base
- Coordinate with Marketing to ensure DTCC positioning
- Ensure that team coordinates closely with Product Management, Operations, Integration and Risk Management
- Lead and participate in appropriate cross-functional teams
- Work independently or across teams to resolve client issues in a prompt and professional manner, while escalating critical matters as needed.
- Identify and understand areas where clients can mitigate risk by following established procedures, spotting key errors and demonstrating strong ethical behavior.
- Act as a trusted consultant to clients by contributing innovative ideas that anticipate and address client needs and add value to enhance the client experience.
- Provide guidance on industry related initiatives affecting clients
- Ensure MIS/IT systems are in place to support client activities
- Coordinate customer participation in DTCC sponsored events and other groups
- Coordinate support activities and customer surveys for Business Units and research and design purposes
- Maintain all customer profiles
- Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
Qualifications:
- Minimum of 6 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Experience in working with and understanding structure of financial institutions, broker-dealers and counterparties
- Knowledge of fixed income products and securities market practices, treasury markets, clearing mandates for financial services participants
- Willingness to travel to clients
- Solid track record for delivery in a client account management role
- Strong understanding of solution selling and sales process
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here.
About the Team
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.