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Mercury Card Jobs (NOW HIRING)

Mercury

Customer Support Specialist - Weekend

Portland, OR

$19 - $25.75/hr

Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small ... Handle user account requests, including application processing, card disputes, missing payments ...

Mercury

Customer Support Specialist - Weekend

San Francisco, CA · On-site +1

$21.25 - $28.50/hr

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our ... Handle user account requests, including application processing, card disputes, missing payments ...

Mercury

Customer Support Specialist - Weekend

Manhattan, NY

$19.75 - $26.75/hr

Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small ... Handle user account requests, including application processing, card disputes, missing payments ...

Mercury

Customer Support Specialist - Weekend

Portland, OR

$19 - $25.75/hr

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our ... Handle user account requests, including application processing, card disputes, missing payments ...

Mercury Systems

Quality Inspector II

Columbia, MD · On-site

Typically requires 3+ years of experience in quality assurance of electro -mechanical (circuit card ... Mercury Systems is a technology company that makes the world a safer, more secure place. We push ...

Mercury Systems

Quality Inspector II

Columbia, MD · On-site

Typically requires 3+ years of experience in quality assurance of electro -mechanical (circuit card ... Mercury Systems is a technology company that makes the world a safer, more secure place. We push ...

Mercury Systems

Senior Electrical Engineer

Andover, MA · On-site

$108K - $141K/yr

Mercury Systems is offering an experienced Hardware Engineer with a strong focus on rugged server ... Experience with riser card, signal conditioning, or red river designs. * Knowledge of thermal ...

Mercury Systems

Quality Inspector II

Columbia, MD

Typically requires 3+ years of experience in quality assurance of electro -mechanical (circuit card ... Mercury Systems is a technology company that makes the world a safer, more secure place. We push ...

Mercury Systems

Test Engineer I

Torrance, CA · On-site

Mercury Systems is seeking exceptional talent to help deliver cutting-edge technology for mission ... Troubleshoot systems and circuit card assemblies using relevant electrical, mechanical, and ...

Mercury Systems

Test Engineer II

Torrance, CA · On-site

Mercury Systems data processing business is seeking a highly motivated test engineer that's focused ... Troubleshoot systems and circuit card assemblies using relevant electrical, mechanical, and ...

Mercury

Manager - Account Fraud Enablement

San Francisco, CA · On-site +1

$51K - $62K/yr

Mercury is building the banking* stack for startups, and protecting our customers from fraud is ... Work with your team to manage fraud domains (e.g., ACH, wire, check, card-related account fraud ...

mercury

Senior Electrical Engineer

Andover, MA · On-site

$108K - $141K/yr

Mercury Systems is offering an experienced Hardware Engineer with a strong focus on rugged ... Experience with riser card, signal conditioning, orred riverdesigns. * Knowledge of thermal ...

Mercury Systems

Senior Electrical Engineer

Andover, MA

$108K - $141K/yr

Mercury Systems is offering an experienced Hardware Engineer with a strong focus on rugged ... Experience with riser card, signal conditioning, orred riverdesigns. * Knowledge of thermal ...

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How much do mercury card jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for mercury card in the United States is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Mercury Card vs Credit Analyst?

AspectMercury CardCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require experience in finance or salesBachelor's degree in finance, economics, or related field; certifications like CFA are a plus
Work EnvironmentRetail banking, credit card customer service, salesFinancial institutions, banks, credit agencies
Employer & Industry UsageCredit card companies, retail banksBanks, credit bureaus, financial consulting firms
Common Search & Comparison IntentUnderstanding credit card roles and customer serviceAssessing creditworthiness and financial risk

Mercury Card roles typically focus on customer service, sales, and retail banking environments, requiring basic financial knowledge. Credit Analysts analyze financial data to assess credit risk, often needing higher education and certifications. While both work within the financial industry, their responsibilities and credentials differ significantly.

What are some common challenges faced by professionals working in the Mercury Card customer support role?

Professionals in Mercury Card customer support often encounter challenges such as handling high call volumes, resolving complex account issues, and maintaining compliance with financial regulations. Effective communication and patience are crucial, as customers may be frustrated or confused about card features, fees, or security concerns. The role requires staying up to date with product changes and collaborating closely with fraud prevention, compliance, and technical teams to ensure accurate and timely resolutions.

What are the key skills and qualifications needed to thrive as a Credit Card Product Manager, and why are they important?

To thrive as a Credit Card Product Manager, you need expertise in product development, financial analysis, and a solid understanding of the credit card industry, typically supported by a degree in business, finance, or a related field. Familiarity with data analytics tools (like SQL, Tableau), customer relationship management (CRM) systems, and industry compliance standards is essential. Strong communication, strategic thinking, and cross-functional collaboration skills help you stand out in this role. These skills ensure the effective design, launch, and management of competitive credit card products that meet both customer needs and business objectives.

What is a Mercury Card?

A Mercury Card is a business credit card designed specifically for startups and small businesses, offered by Mercury, a financial technology company. The card provides features such as no annual fees, customizable limits, integration with accounting tools, and real-time expense tracking. It is intended to help businesses manage their finances efficiently while earning rewards on their spending. Eligibility typically requires having a Mercury bank account and meeting certain business verification criteria. The Mercury Card is widely used by tech startups and modern businesses seeking flexible and transparent credit solutions.
What job categories do people searching Mercury Card jobs look for? The top searched job categories for Mercury Card jobs are:
Mercury Card jobs near you
Infographic showing various Mercury Card job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,914 per year, or $17.7 per hour.

Senior Risk Strategist - Card Fraud

Mercury

San Francisco, CA • On-site, Remote

Full-time

Posted 13 days ago

Job description

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners' financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We are looking to hire a card strategist to bring deep domain expertise and an analytical approach to our Risk Strategy team, driving impact in this crucial space.
Risk Strategy is a hybrid team that combines analytics with thought leadership to identify, assess, and mitigate the financial, regulatory, and reputational risks Mercury faces. The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in our platform.
As a Senior Risk Strategist focused on card fraud, you'll own and shape Mercury's card fraud and dispute strategies, combining data-driven analysis with strategic problem solving. You'll partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience.
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
As part of the journey, we would expect you to:
  • Own strategy and execution for card fraud, while also contributing to broader fraud strategy across adjacent domains
  • Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs
  • Partner with Compliance and Legal to ensure solutions align with regulatory requirements
  • Lead cross-functional efforts with Product, Engineering, and Operations to design and implement scalable risk solutions
  • Serve as a domain expert in card and transaction fraud, proactively identifying gaps and driving systemic improvements across fraud programs
  • Define and track metrics that measure both risk effectiveness and customer impact

Some things that might make you successful in a role like this:
  • 6+ years of experience in an analytical role, including 4+ years in card fraud detection and strategy (startup or fintech experience a plus)
  • Deep expertise in card and transaction fraud, including authorization controls and card network rules.
  • Experience designing and executing fraud strategies across adjacent domains (e.g., onboarding, ACH, checks, RTP, ATO)
  • Skilled in customer risk scoring/modeling and process automation
  • Strong SQL proficiency and ability to translate data into actionable strategy
  • Track record of balancing risk, compliance, and customer experience in cross-functional settings
  • Excellent communication skills to simplify complex risk concepts into clear recommendations
  • Proven ability to operate in ambiguity and make decisions with imperfect information
  • Curious, growth-oriented, and motivated to work on fraud problems at all lifecycle stages (new product launches, scaling, and legacy optimization)

The total rewards package at Mercury includes base salary, equity, and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
  • US employees (any location): $200,700 - $250,900
  • Canadian employees (any location): CAD $189,700 - $237,100

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
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