Merchandise Operations Manager Jobs in Quebec (NOW HIRING)

Company Overview

Jesta I.S. is a leading provider of ERP solutions for the apparel, footwear, and soft-goods industries. Our Vision Suite and FarsightIQ platforms power global retailers and wholesalers, enabling end-to-end operations across merchandising, planning, supply chain, and omni-channel commerce.

Position Summary

We are seeking a Product Owner Merchandising Planning to join our Product Team in Montreal, QC. In this role, you will lead the evolution of Merchandising Planning capabilities within our ERP platform, including Assortment Planning, Executive, Merchandise and Store Planning, Open-to-Buy (OTB), and inventory planning.

The Product Owner will act as a key bridge between merchandising, planning, data, and engineering teams to deliver scalable, data-driven planning solutions that align product assortments, inventory, and financial targets with business objectives. This role requires strong ownership, analytical thinking, and the ability to translate business needs into intuitive workflows, robust data models, and high-value product features.

Responsibilities

Product Ownership & Delivery

• Own and manage the product backlog for Merchandising Planning in alignment with product strategy and business priorities.
• Define and refine user stories, epics, and acceptance criteria for planning workflows.
• Drive Agile delivery through sprint ceremonies and ensure backlog readiness.
• Support predictable, high-quality delivery of planning features.

Merchandising Planning Domain & Stakeholder Alignment

• Partner closely with merchandising and planning stakeholders.
• Translate merchandising and planning processes into scalable system capabilities.
• Ensure alignment with key business metrics such as sales, margin, sell-through, and inventory turns.
• Manage dependencies across merchandising and planning systems.

Functional & Technical Specification

• Define detailed requirements for planning modules.
• Ensure requirements address data consistency across hierarchies, planning flexibility, performance, and scalability.
• Support top-down and bottom-up planning, scenario modeling, and versioning requirements.
• Collaborate with architecture teams on ERP integrations.

AI & Data-Driven Product Development

• Leverage AI tools such as Microsoft Copilot to improve backlog quality, analysis, and documentation.
• Contribute to AI-driven product capabilities such as demand insights, assortment optimization, and recommendation engines.
• Work with data teams to support advanced analytics and data-driven decision-making.

Integration & Platform Thinking

• Ensure seamless integration with upstream and downstream systems.
• Support API-driven and event-based planning data flows.
• Align product design with composable ERP architecture and merchandising/planning data models.

Quality, Testing & Continuous Improvement

• Partner with QA to define test scenarios and UAT cycles for planning use cases.
• Monitor product performance using metrics, user feedback, and system data.
• Continuously improve product quality, usability, and performance.

User Experience & Workflow Optimization

• Contribute to improving user experience and operational workflows.
• Ensure solutions are efficient, intuitive, and role-based.

Qualifications

Education

• Bachelors degree in Business, Retail Management, Supply Chain, Computer Science, or a related field.
• Product Owner certification (CSPO or equivalent) is an asset.

Experience

• 36+ years of experience as a Product Owner or Business Analyst in retail merchandising or planning systems.
• Strong experience in one or more of the following areas:
  • Merchandise Planning
  • Assortment Planning
  • Financial Planning, including OTB, margin, and sales forecasting

Preferred Experience

• Experience with merchandising and planning systems such as SAP, Oracle Retail, Blue Yonder, or Anaplan.
• Understanding of retail KPIs such as sell-through, GMROI, margin, and inventory turns.
• Familiarity with APIs, integrations, and planning data models.
• Exposure to analytics or AI-driven planning tools.
• Open to learning new products and systems.

Technical & Functional Skills

• Strong understanding of Agile/Scrum and product lifecycle management.
• Familiarity with data models, workflows, and system interactions.
• Experience with:
  • Enterprise integrations such as ERP, merchandising systems, and planning tools
  • APIs, data mapping, XML/JSON
  • SQL and relational databases, preferably Oracle

Modern Product Skills

• Experience with AI-enabled tools and workflows, including Copilot or LLM-based tools.
• Strong data-driven mindset, using KPIs, metrics, and insights to guide decisions.
• Understanding of:
  • Composable architecture
  • Microservices and API-first design
  • Event-driven systems

Soft Skills

• Strong analytical and problem-solving skills.
• Excellent communication across technical and non-technical audiences.
• Ability to manage ambiguity and prioritize effectively in a fast-paced environment.
• Ownership mindset with strong accountability.

Tools & Environment

• Agile tools: Jira, Azure DevOps, Confluence
• Collaboration tools: Microsoft Teams, SharePoint
• Data & integration tools: SQL tools, APIs, data mapping
• AI tools: Microsoft Copilot

Benefits

• Health coverage (medical, dental, disability, and life insurance)
• Wellness program (gym membership reimbursement)
• Professional growth (training platforms, career development fee subsidy, etc.)
• Company events
• Referral program
• Flexible schedule

Additional Information

• Hybrid work model: minimum 2 days per week in the Montreal office
  

We thank all applicants for their interest; only those shortlisted will be contacted.

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Prsentation de lentreprise

Jesta I.S. est une chef de file dans le dveloppement de logiciels ERP destins aux industries de lhabillement, des chaussures et des produits souples. Notre clientle mondiale comprend plusieurs marques reconnues, et nous poursuivons notre croissance grce linnovation, la collaboration et notre engagement livrer des solutions forte valeur ajoute.

Rsum du poste

Nous sommes la recherche dune Product Owner Merchandising Planning pour se joindre notre quipe produit Montral.

Dans ce rle, vous serez responsable de faire voluer les capacits de planification marchandisage au sein de notre plateforme ERP, incluant la planification dassortiment, la planification commerciale et en magasin, le Open-to-Buy (OTB) et la planification des stocks.

Vous agirez comme pont entre les quipes de marchandisage, de planification, de donnes et dingnierie afin de livrer des solutions volutives et axes sur les donnes, alignant assortiments, inventaires et objectifs financiers avec les priorits daffaires.

Responsabilits

Proprit produit et livraison

• Grer et prioriser le backlog produit pour la planification marchandisage, en lien avec la stratgie produit
• Dfinir et raffiner les user stories, epics et critres dacceptation
• Animer les crmonies Agile et assurer la prparation du backlog
• Assurer une livraison prvisible et de qualit des fonctionnalits

Alignement avec les parties prenantes

• Collaborer troitement avec les quipes de marchandisage et de planification
• Traduire les processus daffaires en capacits systmes volutives
• Assurer lalignement avec les indicateurs cls (ventes, marges, sell-through, rotation des stocks)
• Grer les dpendances entre les systmes

Spcifications fonctionnelles et techniques

• Dfinir les exigences dtailles pour les modules de planification
• Assurer la cohrence des donnes et la flexibilit des processus (top-down, bottom-up, scnarios, versionnement)
• Prendre en compte la performance et lvolutivit des solutions
• Collaborer avec les quipes darchitecture pour les intgrations ERP

Dveloppement produit ax sur les donnes et lIA

• Utiliser des outils dIA (ex. Microsoft Copilot) pour amliorer lanalyse, la documentation et le backlog
• Contribuer aux fonctionnalits bases sur lIA (prvisions de la demande, optimisation des assortiments, recommandations)
• Collaborer avec les quipes de donnes pour soutenir la prise de dcision

Intgration et vision plateforme

• Assurer lintgration fluide avec les systmes en amont et en aval
• Supporter les flux de donnes via API et vnements
• Saligner avec une architecture ERP composable

Qualit et amlioration continue

• Collaborer avec lquipe QA pour dfinir les scnarios de test et les cycles UAT
• Suivre la performance produit laide de mtriques et rtroactions utilisateurtrices
• Amliorer continuellement la qualit, la performance et lutilisabilit

Exprience utilisateur et optimisation des processus

• Contribuer lamlioration des flux de travail et de lexprience utilisateur
• Sassurer que les solutions sont efficaces, intuitives et adaptes aux rles

Qualifications

Formation

• Baccalaurat en administration, commerce de dtail, chane dapprovisionnement, informatique ou domaine connexe
• Certification Product Owner (CSPO ou quivalent), un atout

Exprience

• 3 6+ annes dexprience comme Product Owner ou analyste daffaires dans des systmes de marchandisage ou de planification
• Exprience dans un ou plusieurs domaines :
  • Planification marchandisage
  • Planification dassortiment
  • Planification financire (OTB, marges, prvisions de ventes)

Atouts

• Exprience avec des solutions comme SAP, Oracle Retail, Blue Yonder ou Anaplan
• Bonne comprhension des KPI retail (sell-through, GMROI, marges, rotation des stocks)
• Connaissance des API, intgrations et modles de donnes
• Exprience avec des outils analytiques ou dIA
• Curiosit et ouverture apprendre de nouveaux produits

Comptences techniques et fonctionnelles

• Bonne matrise des mthodologies Agile/Scrum et du cycle de vie produit
• Comprhension des modles de donnes, workflows et interactions systmes
• Exprience avec :
  • Intgrations dentreprise (ERP, systmes de marchandisage et de planification)
  • API, mapping de donnes, XML/JSON
  • SQL et bases de donnes relationnelles (Oracle, un atout)

Comptences produit modernes

• Exprience avec des outils dIA (Copilot, outils bass sur les LLM)
• Forte approche axe sur les donnes et les indicateurs
• Comprhension des architectures modernes :
  • Architecture composable
  • Microservices / API-first
  • Systmes vnementiels

Comptences comportementales

• Excellentes capacits danalyse et de rsolution de problmes
• Communication claire avec des publics techniques et non techniques
• Capacit grer lambigut et prioriser efficacement
• Sens des responsabilits et esprit downership

Outils et environnement

• Outils Agile : Jira, Azure DevOps, Confluence
• Collaboration : Microsoft Teams, SharePoint
• Donnes et intgration : SQL, API, outils de mapping
• Outils dIA : Microsoft Copilot

Avantages

• Couverture sant (assurance mdicale, dentaire, invalidit et vie)
• Programme bien-tre (remboursement abonnement gym)
• Dveloppement professionnel (plateformes de formation, subvention frais de perfectionnement, etc.)
• vnements dentreprise
• Programme de recommandation
• Horaire flexible

Informations complmentaires

• Mode de travail hybride: minimum 2 jours/semaine au bureau de Montral

Nous remercions toutes les candidates pour leur intrt; seules les personnes prslectionnes seront contactes.