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$18.5K

$120.9K

$170.5K

How much do maximus com jobs pay per year?

As of Jun 9, 2026, the average yearly pay for maximus com in the United States is $120,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $146,000.00 per year, depending on experience, location, and employer.

What is the difference between Maximus Com vs Maximus Customer Service Representative?

AspectMaximus ComMaximus Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice settings, call centers, remote optionsCall centers, office environments, remote work possible
Industry UsageGovernment and healthcare sectors, contract-based rolesPublic sector, healthcare, and social services
Common Search/ComparisonTechnical, administrative, or specialized rolesCustomer support, client interaction roles

Maximus Com typically refers to technical or administrative positions within Maximus, often requiring specific certifications or skills. In contrast, Maximus Customer Service Representative focuses on direct client interaction, customer support, and communication skills. Both roles are vital within the same industry but differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as a Communications Specialist at Maximus, and why are they important?

To thrive as a Communications Specialist at Maximus, you need strong writing, editing, and strategic communication skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with content management systems, social media platforms, and tools like Microsoft Office or Adobe Creative Suite is often required. Excellent interpersonal skills, adaptability, and the ability to manage multiple projects under tight deadlines help you stand out in this role. These competencies are crucial for effectively conveying information to diverse audiences and ensuring cohesive, impactful messaging across channels.

What are some common challenges faced by Maximus Com. employees in balancing multiple client projects simultaneously?

Employees at Maximus Com. often juggle multiple client projects with varying deadlines and requirements. The primary challenge lies in effective time management and prioritization to ensure all deliverables meet quality standards and client expectations. Collaboration and clear communication with team members, as well as proactive problem-solving skills, are essential for successfully managing competing demands. Embracing project management tools and regularly updating stakeholders can help streamline workflows and reduce stress.

What are Maximus Com professionals and what do they do?

Maximus Com professionals typically refer to employees working at Maximus, a company specializing in providing business process services to government health and human services agencies. They handle customer communications, case management, and support services, often working as contact center representatives, caseworkers, or project managers. Their main goal is to assist clients with inquiries, process applications, and ensure effective communication between the public and government agencies. These professionals are trained to provide accurate information, resolve issues, and maintain confidentiality while delivering high-quality customer service.
More about Maximus Com jobs
What cities are hiring for Maximus Com jobs? Cities with the most Maximus Com job openings:
What states have the most Maximus Com jobs? States with the most job openings for Maximus Com jobs include:
What job categories do people searching Maximus Com jobs look for? The top searched job categories for Maximus Com jobs are:
Maximus Com jobs near you
Infographic showing various Maximus Com job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $120,872 per year, or $58.1 per hour.
Tier 1 Call Center Agent

Tier 1 Call Center Agent

Maximus

San Antonio, TX • On-site

$13.50 - $17.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 9 hours ago

Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 288 frontline employees who took The Breakroom Quiz

243rd of 426 rated business services

Job description

General information
Job Posting Title
Tier 1 Call Center Agent
Date
Friday, May 29, 2026
City
San Antonio
State
TX
Country
United States
Working time
Full-time
Description & Requirements
Maximus is looking to hire a Tier 1 Call Center Agent.
This position is onsite and requires an active TS/SCI clearance.
Job-Specific Essential Duties and Responsibilities:
- Handles inbound and outbound customer contact including but not limited to voice, emails and online chat.
- Listens actively to determine customer needs and answers questions.
- Demonstrates courtesy, patience and professionalism while providing information to customers.
- Research knowledge articles to answer and respond to customer inquiries pertaining to provided products and services.
- Takes immediate action on service requests and provide first contact resolutions that are clear, meets the customer's needs, and confirms the customer's understanding of the solution in accordance with DoD, USAF, and Program standards and guidelines.
- Identifies concerns and routes to the appropriate department to address escalated customer and service issues.
- Determines complexity of inquiry and if it should be escalated and routes inquiry in a timely manner.
- Creates a record of the type of contact in the government hosted ServiceNow ITSM tool for referral and historical purposes.
- Responsible for providing day-to-day technical support to customers for a range of hardware and software related systems.
- Respond to and diagnose problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation.
- Provide effective and timely resolution of users' problems, queries or complaints.
- Assist in hardware and software evaluation.
- Communicate information that requires some explanation or interpretation. Work is under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
Job-Specific Minimum Requirements:
- Associate degree in relevant technical field or at least two years' experience in a technical help desk position or technical support.
- Experience with software application troubleshooting and tiered escalation processes.
- Experience with Information Technology Service Management Tools (ServiceNow, Jira Service Management, BMC Remedy etc.)
- Familiarity with general networking and software applications.
- IAT level 1 minimum, IAT level 2 preferred.
#techjobs #clearance #veteransPage #DODAIRFORCE-CYBER
Minimum Requirements
TCS257, S2, Band 2
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
25.00
Maximum Salary
$
30.00

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