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Service Advisor - RideNow Huntsville

Service Advisor - RideNow Huntsville

RideNow Powersports

Huntsville, AL • On-site

Full-time

Medical, Dental, Vision, Life

Posted 5 days ago

RideNow Powersports rating

5.5

Company rating: 5.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

133rd of 140 rated vehicle equipment hire

Job description

RideNow Powersports is looking for an enthusiastic and customer-focused Service Advisor to join our team!
What You'll Do:
  • Schedule service appointments for repairs, maintenance, and recalls.
  • Be the first point of contact for customers-greet them warmly and guide them through the service process.
  • Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft.
  • Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner.
  • Educate customers on required or recommended services and provide clear cost estimates.
  • Promote additional services and current promotions.
  • Monitor repair progress to ensure timely and quality completion.
  • Keep customers updated on the status of their vehicle throughout the repair process.
  • Review completed work with the customer, answer questions, and ensure satisfaction.
  • Perform other related duties as needed.

What We're Looking For:
  • 1+ years of experience in a powersports or automotive dealership.
  • Strong communication and customer service skills-both verbal and written.
  • Ability to write clear and concise service repair orders.
  • Ability to multitask in a fast-paced environment.
  • Valid driver's license with a clean driving record.
  • Motorcycle endorsement preferred.

Why Join RideNow?
  • Commission based pay
  • Medical, dental, and vision insurance
  • Employer paid life and short-term disability insurance
  • Employee discounts

Note: All candidates must successfully complete a background check, MVR check, and drug screening to qualify for employment.

What RideNow Powersports employees say

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