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Manager Footprint Center Jobs (NOW HIRING)

Data Center Manager

Philadelphia, PA · On-site

$115K - $275K/yr

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs ... The Role The Data Center Manager owns end-to-end reliability, safety, capacity, and performance for ...

Global Data Center Manager

New York, NY · Hybrid

$182K/yr

We are seeking a highly experienced Global Data Center Manager to oversee and optimize our global data center footprint in support of mission-critical financial trading, and real-time transaction ...

Global Data Center Manager

New York, NY · On-site

$182K/yr

We are seeking a highly experienced Global Data Center Manager to oversee and optimize our global data center footprint in support of mission-critical financial trading, and real-time transaction ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage overall contact center operations, including staffing, performance, and service delivery.

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage overall contact center operations, including staffing, performance, and service delivery.

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage overall contact center operations, including staffing, performance, and service delivery.

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage overall contact center operations, including staffing, performance, and service delivery.

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage overall contact center operations, including staffing, performance, and service delivery.

... center footprint and operations that extend across multiple countries. We deliver Customer ... Manage overall contact center operations, including staffing, performance, and service delivery.

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints ...

... center footprint and operations that extend across multiple countries. We deliver Customer ... As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints ...

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Manager Footprint Center information

See salary details

$30.5K

$58.6K

$99K

How much do manager footprint center jobs pay per year?

As of Jun 9, 2026, the average yearly pay for manager footprint center in the United States is $58,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $66,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Manager Footprint Center jobs? Cities with the most Manager Footprint Center job openings:
What are the most commonly searched types of Footprint Center jobs? The most popular types of Footprint Center jobs are:
What states have the most Manager Footprint Center jobs? States with the most job openings for Manager Footprint Center jobs include:
Infographic showing various Manager Footprint Center job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 14% Full Time, 76% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,553 per year, or $28.2 per hour.
Contact Center Client Services Manager

Contact Center Client Services Manager

MCI Careers

Killeen, TX • Remote

Full-time

Posted 10 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel at building partnerships and delivering results, this role is for you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Serve as the main point of contact for assigned client accounts.
  • Ensure service delivery aligns with client expectations, SLAs, and KPIs.
  • Conduct regular business reviews and performance presentations with clients.
  • Collaborate with operations, QA, and training teams to resolve issues and implement improvements.
  • Identify opportunities for account growth and upselling additional services.
  • Manage client onboarding, transitions, and change requests.
  • Monitor client satisfaction and proactively address concerns.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Business, Communications, or a related field (preferred).
  • 3+ years of experience in client services or account management in a BPO or contact center.
  • Strong relationship management and communication skills.
  • Ability to analyze data and present insights to clients.
  • Experience managing multiple client accounts simultaneously.
  • Familiarity with CRM tools and reporting platforms.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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