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Library Support Jobs in Chicago, IL (NOW HIRING)

Glen Ellyn Public Library

Library Services Clerk

Glen Ellyn, IL · On-site

$14.50 - $18.75/hr

The Library Services Clerk is responsible for providing excellent customer service while conducting material lending and receiving functions, and other related support activities. PRIMARY DUTIES AND ...

Calumet City School Dist 155

Library Aide

Chicago, IL

$14.50 - $17.25/hr

Library aides support with teaching students how to effectively use the library. Help answer questions about library services and help teachers locate materials for their classrooms. Help supervise ...

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All JobsLibrary Support JobsLibrary Support Jobs in Chicago, IL

Library Support information

See Chicago, IL salary details

$9

$19

$28

How much do library support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for library support in Chicago, IL is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.78 per hour, depending on experience, location, and employer.

What are some common challenges faced by Library Support staff, and how can they effectively address them?

Library Support staff often encounter challenges such as balancing multiple service requests during busy periods, adapting to new library technologies, and assisting patrons with diverse needs. Effectively addressing these challenges involves strong organizational skills, clear communication, and a willingness to learn new systems. Teamwork is essential, as collaborating with librarians and other staff members can ensure that daily operations run smoothly and patrons receive the help they need.

What are library support staff?

Library support staff are professionals who assist in the daily operations of a library. Their duties may include shelving books, checking items in and out, helping patrons locate materials, managing library records, and assisting with administrative tasks. They play a crucial role in ensuring that the library runs smoothly and provides a positive experience for users. Library support staff often work under the supervision of librarians and may specialize in particular areas such as circulation, technical services, or customer service.

What is the difference between Library Support vs Library Assistant?

AspectLibrary SupportLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentPublic, academic, or special libraries; assisting with daily operationsPublic, academic, or special libraries; supporting library services and patron assistance
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, educational institutions, community centers
Common Search & ComparisonRoles focused on supporting library functionsRoles involving direct patron interaction and administrative tasks

Library Support and Library Assistant roles often overlap in work environment and required credentials. However, Library Support may focus more on behind-the-scenes tasks, while Library Assistants typically engage more directly with patrons. Both positions are essential for efficient library operations and are commonly found in similar settings.

What are the key skills and qualifications needed to thrive as a Library Support, and why are they important?

To thrive as Library Support, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with library management systems, cataloging tools, and basic computer applications is typically required. Excellent customer service, communication, and teamwork are important soft skills for assisting patrons and collaborating with staff. These skills are essential to ensure efficient library operations, positive user experiences, and effective resource management.
What are popular job titles related to Library Support jobs in Chicago, IL? For Library Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Library Support jobs in Chicago, IL look for? The top searched job categories for Library Support jobs in Chicago, IL are:
Library Support jobs near you
Infographic showing various Library Support job openings in Chicago, IL as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $40,030 per year, or $19.2 per hour.
Library Services Clerk

Library Services Clerk

Glen Ellyn Public Library

Glen Ellyn, IL • On-site

$14.50 - $18.75/hr

Full-time, Part-time

Posted 18 days ago

Job description

Description:

DEPARTMENT: Library Services

SALARY CLASSIFICATION: Grade 2

STATUS: Part-time; irregular workshifts, daytime, evening and weekend hours; nonexempt [FLSA])

SUPERVISED BY: Library Services Director, Library Services Assistant Director, Library Services Supervisor

SUPERVISES: N/A



JOB SUMMARY:


The Library Services Clerk is responsible for providing excellent customer service while conducting material lending and receiving functions, and other related support activities.



PRIMARY DUTIES AND RESPONSIBILITIES:


(percentages are approximate; duties are illustrative, not exclusive)


1. Providing lending and other services directly to the public:

A. Charging / discharging materials lent to members and other libraries

B. Issuing and renewing library cards

C. Assisting the public and answering and / or redirecting inquiries in person, over the telephone, and via email or chat

D. Receiving and recording fees

E. Updating member accounts in association with departmental transactions



These activities account for 35% of the work time.


2. Retrieving and processing requested materials:

A. Runs reports and verifies the status or collects materials associated with those reports

B. Removes items from the reserve shelf that have not been retrieved by the public, and changes the status in the library’s management system

C. Processes items from library shelves and receives materials from inside and outside the SWAN consortium for member holds

D. Prepares holds for pickup

E. Processes and transits material for holds to other libraries within and without the library system

F. Processes items for specialty library cards or in-house accounts


These activities account for 30% of the work time


3. Organizes items and carts for discharge and shelving:

A. Retrieves materials from book drops

B. Discharges materials lent to members and other libraries via the Library’s management system

C. Checks items for damage and verifies status in the computer

D. Organizes returned materials for shelving

E. Returns borrowed materials to the owning libraries

F. Returns print and audiovisual materials to their appropriate locations within the library



These activities account for 30% of the work time


4. Carries out other duties in support of the department and the Library, including:

A. Participates in department opening and closing activities

B. Participates in staff meetings, staff committees and staff development programs

C. Other duties, as assigned.


These activities account for 5% of the work time


INTERACTION:


With the Library Services Director and Assistant Director, other Library Services staff and the publi

Requirements:

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:


  • Possesses superb customer service skills
  • Comfortable using the Microsoft 365 applications and exhibits the ability to learn the Core Technology Competencies
  • Ability to learn the Library’s management system and the arrangements of material in a library
  • Able to bend, carry up to twenty pounds, move loaded wheeled carts weighing up to 300 pounds, and stand for 4-hour shifts
  • Demonstrates excellent interpersonal skills, including written and verbal communication
  • Pays attention to detail, able to multitask, and can prioritize and organize work
  • Able to work independently and as a part of a productive team


QUALIFICATIONS:

  • High school diploma or demonstrated equivalent
  • One year’s experience in a public contact position


WILL BE TAUGHT:


Library policy and procedures, Library management system