Learning Development Operations Jobs in Dallas, TX

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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
The Vice President, Global ODC Learning & Development (GOLD) is responsible for designing, executing, and continuously enhancing learning strategies that support Financial Crimes Compliance (FCC) operations across global Offshore Delivery Centers (ODCs). Reporting into the Operations Execution pillar of the Operations Department, this role plays a critical part in ensuring that offshore teams are equipped with the technical expertise, regulatory knowledge, and operational discipline required to perform high-risk financial crime activities.
This leader will drive a standardized, scalable learning framework across AML, sanctions, and investigative functions, ensuring alignment with global FCC standards, regulatory expectations, and evolving risk landscapes. The role requires deep subject matter expertise in financial crimes, a strong foundation in learning and development, and experience operating within global, outsourced delivery models.
Key Responsibilities:
Global Learning Strategy & Program Development

• Design and implement a comprehensive global learning and development strategy for ODC teams supporting FCC operations.
• Build standardized training curricula across AML investigations, sanctions screening, transaction monitoring, and related financial crime disciplines.
• Ensure all learning programs align with global FCC policies, regulatory expectations, and operational requirements.
• Develop scalable onboarding, upskilling, and continuous learning programs to support a rapidly evolving risk and regulatory environment.

ODC Training Execution & Delivery

• Oversee end-to-end training delivery across offshore locations, ensuring consistency in quality, content, and execution.
• Partner with ODC leadership and third-party vendors to ensure effective deployment of training programs across all sites.
• Drive ongoing skills development for investigators, analysts, and managers across all FCC functions.

AML & Sanctions Subject Matter Integration

• Ensure training content reflects current AML and sanctions regulations, typologies, and enforcement trends.
• Translate complex regulatory requirements into practical, role-specific learning modules.
• Partner with Compliance, Investigations, and Policy teams to continuously update training content based on emerging risks and regulatory feedback.
• Support readiness for regulatory exams by ensuring training programs demonstrate strong control environments and operational rigor.

Learning Governance & Quality Assurance

• Establish governance frameworks to ensure consistency, accountability, and effectiveness of training programs globally.
• Conduct periodic reviews of training effectiveness, incorporating feedback loops and performance data to drive continuous improvement.
• Ensure all training materials, records, and processes are audit-ready and meet regulatory expectations.

Leadership & Stakeholder Engagement

• Lead and develop a global team of learning professionals across onshore and offshore locations.
• Provide regular updates to senior leadership on training effectiveness, risks, and strategic initiatives.
• Foster a culture of continuous learning, accountability, and operational excellence across ODC teams.

Qualifications & Experience

• Minimum 7+ years of experience in learning & development, training, or talent development within a financial services or regulatory environment.
• Strong knowledge of Anti-Money Laundering (AML), sanctions compliance, and financial crime operations.
• Experience working with offshore delivery centers and/or third-party vendor models.
• Demonstrated ability to design and scale global training programs in complex, regulated environments.
• Strong understanding of adult learning principles, instructional design, and digital learning tools.
• Experience supporting regulatory exams and audits is highly preferred.
• Excellent communication and stakeholder management skills.

Key Competencies

• Financial Crimes Subject Matter Expertise (AML & Sanctions)
• Learning Strategy & Instructional Design
• Stakeholder Influence
• Team Leadership & Development

Education

• Bachelor's degree in business administration, finance, international relations, criminal justice, or a related field.

The typical base pay range for this role is $122,000 to $166,000 depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.