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Internship Technical Customer Support Jobs in Riverside, CA

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At Ameta, technical support is not treated like a cost center -- it is one of the core reasons customers choose to work with us. We are looking for a motivated entry-level Technical Support ...

The Customer Support Specialist manages incoming customer support issues, ensuring timely ... This role involves addressing technical queries, guiding customers on product functionality, and ...

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Banking Customer Support Responsibilities * Become an expert in assigned software and hardware ... Replicate technical issues to identify root causes and solutions * Assist with testing of systems ...

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Act as the technical expert for escalated customer support cases, analyzing, reproducing, and resolving complex hardware and software issues. * Conduct in-depth root cause analysis and develop ...

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Act as the technical expert for escalated customer support cases, analyzing, reproducing, and resolving complex hardware and software issues. * Conduct in-depth root cause analysis and develop ...

Customer Support Coordinator

Irvine, CA · On-site +1

$20.25 - $25.50/hr

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The ...

Are you a problem-solver who enjoys troubleshooting technical issues and supporting high-reliability aerospace products? We are seeking a Customer Support Engineer to support the production and ...

Customer Support Associate

Santa Ana, CA · On-site

$18.25 - $25/hr

The primary purpose of the Customer Support Associate is to provide internal support to the sales ... Technical Skills * Solid computer skills with ability to use MS Excel, Word, PowerPoint and the ...

Customer Support Manager - Americas

Irvine, CA · On-site +1

$110K - $137K/yr

Build a Technical Support Center of Excellence, including remote support and escalation governance * Act as the senior escalation point for high-impact customer and technical issues, driving ...

Build a Technical Support Center of Excellence, including remote support and escalation governance * Act as the senior escalation point for high-impact customer and technical issues, driving ...

Retail customer support in coordination with Technical Service, Sales and Warehouse teams * Define clear support principles: when to automate, when to escalate, when to delight * Establish clear SOPs ...

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Internship Technical Customer Support information

See Riverside, CA salary details

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$17

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How much do internship technical customer support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for internship technical customer support in Riverside, CA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.33 per hour, depending on experience, location, and employer.

What is the difference between Internship Technical Customer Support vs Technical Customer Support?

AspectInternship Technical Customer SupportTechnical Customer Support
CredentialsTypically pursuing or recent graduate in IT, Computer Science, or related fieldsRelevant certifications (e.g., CompTIA, Microsoft) often preferred
Work EnvironmentInternship setting, training-focused, entry-levelFull-time or part-time support roles in tech companies or service centers
Employer & Industry UsageUsed by companies for training and talent developmentEstablished support roles in tech, software, and hardware industries
Search & Comparison IntentLooking for entry-level support roles or internshipsSeeking experienced support professionals for technical troubleshooting

In summary, Internship Technical Customer Support is an entry-level, training-focused role for students or recent graduates, while Technical Customer Support is a full-time position requiring more experience and certifications. Both roles serve customer needs but differ in experience level and responsibilities.

What are the most commonly searched types of Technical Customer Support jobs in Riverside, CA? The most popular types of Technical Customer Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Internship Technical Customer Support jobs? Cities near Riverside, CA with the most Internship Technical Customer Support job openings:

Technical Support Specialist

Ameta USA

City Of Industry, CA • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

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Job description

Compensation & Benefits

  • Salary: $50,000 – $60,000 per year DOE
  • Paid Time Off (PTO)
  • Paid Sick Days
  • Company Paid Holidays
  • Company-Sponsored Health, Dental & Vision Insurance
  • Company Matching 401(k) Plan
  • Annual Performance Bonus Tied to Company Performance


About Ameta

Ameta is a growing North American distributor of intelligent security systems and IP surveillance technology. We support professional installers, integrators, and businesses across the United States and Canada through our AIBASE product ecosystem.

At Ameta, technical support is not treated like a cost center — it is one of the core reasons customers choose to work with us.

We are looking for a motivated entry-level Technical Support Specialist who is eager to build a long-term career in IP networking, surveillance systems, and customer support.

This is an ideal opportunity for someone with formal education or training in:

  • Networking
  • IT
  • Computer Systems
  • Cybersecurity
  • Telecommunications
  • Electronics Technology

No prior CCTV industry experience is required. We are willing to train the right candidate.

What You’ll Do

  • Assist customers with setup and troubleshooting of IP cameras, NVRs, networking equipment, and remote access systems
  • Help customers configure mobile apps, remote viewing, and AI features
  • Diagnose networking-related issues involving switches, routers, PoE, IP addressing, bandwidth, and connectivity
  • Provide support by phone, email, and remote screen sharing
  • Escalate advanced technical issues when needed
  • Document support cases and resolutions clearly
  • Learn AIBASE products, software platforms, and system design best practices
  • Deliver a high level of customer care and professionalism during every interaction

What We’re Looking For

Technical Foundations

  • Basic understanding of:
    • IP networking
    • Routers & switches
    • PoE technology
    • DHCP / Static IP addressing
    • Internet connectivity
    • Windows PC troubleshooting
  • Formal education, certification, or vocational training in IT/networking preferred
  • Familiarity with networking concepts is more important than CCTV experience

Personality & Attitude

We care deeply about attitude and customer service.

The ideal candidate is:

  • Friendly and patient with customers
  • Calm under pressure
  • A strong communicator
  • Detail-oriented
  • Eager to learn
  • Professional and dependable
  • Comfortable talking to customers on the phone
  • Team-oriented with a positive mindset

Bonus Skills (Not Required)

  • CompTIA Network+
  • Experience with Ubiquiti, UniFi, or managed switches
  • CCTV or access control experience
  • Remote desktop / remote support tools
  • Experience working in technical customer support

Why Join Ameta?

  • Work with advanced AI-powered security technologies
  • Learn from experienced industry professionals
  • Fast-growing company with long-term career growth opportunities
  • Hands-on exposure to networking, surveillance, AI, and enterprise systems
  • Supportive team environment
  • Opportunity to become a high-level technical specialist over time