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Internship Epic Help Desk Jobs (NOW HIRING)

Help Desk - EPIC

$21 - $28.75/hr

EPIC Help Desk Location : Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and ...

Epic Help Desk Support

$21 - $28.75/hr

EPIC Help Desk Remote Open to working an 8 am- 8pm CT shift Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing ...

Epic Help Desk

Minneapolis, MN · On-site

$37K - $83K/yr

Epic Help Desk City: Minneapolis State/Province: Minnesota Posting Start Date: 6/2/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company ...

Epic Help Desk

Minneapolis, MN · On-site

$37K - $83K/yr

Epic Help Desk City: Minneapolis State/Province: Minnesota Posting Start Date: 6/2/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company ...

(Help Desk) - Level 2

Ada, MI

$19.50 - $26.50/hr

Help Desk Level 2 Overview Verdant TCSis a leading company inIT Managed Services and Managed ... internship credit. This is also a great springboard position with someone with 1-5 years of help ...

Help Desk Level 2 Overview Verdant TCS is a leading company in IT Managed Services and Managed ... internship credit. This is also a great springboard position with someone with 1-5 years of help ...

Help Desk Support

Olathe, KS

$17.32 - $18.95/hr

Up to 1 year of Help Desk or IT support experience (can include internships or academic experience) * Associate degree in Information Systems or related field preferred * Familiarity with Windows ...

Help Desk Technician

Tinley Park, IL · On-site

$19.50 - $26.25/hr

... (3+ months) or recent prior help desk experience required. • Basic networking knowledge and ... experience required. • Office 365 experience, including deployments, end user support, and ...

Help Desk Support

Olathe, KS

$17.32 - $18.95/hr

Up to 1 year of Help Desk or IT support experience (can include internships or academic experience) * Associate degree in Information Systems or related field preferred * Familiarity with Windows ...

Help Desk Technician

Bedford Heights, OH · On-site

$18.25 - $24.75/hr

Job Type Full-time Description Job Summary This Help Desk Technician role is an excellent ... Internship, coursework, or project experience related to IT support or Helpdesk environments

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Internship Epic Help Desk information

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How much do internship epic help desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for internship epic help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
What cities are hiring for Internship Epic Help Desk jobs? Cities with the most Internship Epic Help Desk job openings:
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What states have the most Internship Epic Help Desk jobs? States with the most job openings for Internship Epic Help Desk jobs include:

$21 - $28.75/hr

Full-time

Posted 20 days ago


Job description

Position: EPIC Help Desk
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
Open to working an 8 am- 8pm CT shift
͏
Do
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of clientâ s network/ server/ system/ storage/ platform/ infrastructure and other equipmentâ s to keep track of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
Provide an acceptance and immediate resolution to the high priority tickets/ service
Installing and configuring software/ hardware requirements based on service requests
100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
Coordinate with on-site team for complex problem resolution and ensure timely client servicing
Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner.