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Insurance Outsourcing Service Jobs (NOW HIRING)

MCI Careers

Claims Adjudication Specialist

Killeen, TX · On-site

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

Embark

Up to 3% 401(k) matching and financial advisory services * Team and community engagement: Monthly ... We pay 100% of premiums for you and your entire family on health, vision, and life insurance, and ...

DuPont

Energy Outsourcing Manager

Washington, DC · On-site

Up to 3% 401(k) matching and financial advisory services * Team and community engagement: Monthly ... We pay 100% of premiums for you and your entire family on health, vision, and life insurance, and ...

MCI Careers

Spanish Speaking Line

Dallas, TX

$15.25 - $20.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Previous experience in the insurance field is desirable * Ability to meet tight deadlines, maintain ...

KPMG

Sr. Associate, Outsourcing Advisory

Atlanta, GA · On-site

$14.50 - $17.25/hr

Develop understanding of service provider solutions available in the marketplace * Act with ... life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your ...

DuPont

Up to 3% 401(k) matching and financial advisory services * Team and community engagement: Monthly ... We pay 100% of premiums for you and your entire family on health, vision, and life insurance, and ...

Embark

Energy Outsourcing Manager

Washington, DC

Up to 3% 401(k) matching and financial advisory services * Team and community engagement: Monthly ... We pay 100% of premiums for you and your entire family on health, vision, and life insurance, and ...

MCI Careers

Spanish Speaking Line

Dallas, TX · On-site

$14 - $17.75/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Previous experience in the insurance field is desirable * Ability to meet tight deadlines, maintain ...

MCI Careers

Spanish Speaking Line

Dallas, TX

$14 - $17.75/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Previous experience in the insurance field is desirable * Ability to meet tight deadlines, maintain ...

KPMG

Director, Outsourcing Advisory - GBS

Atlanta, GA · On-site

Develop understanding of service provider solutions available in the marketplace * Act with ... life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your ...

DuPont

Energy Outsourcing Manager

Houston, TX · On-site

Up to 3% 401(k) matching and financial advisory services * Team and community engagement: Monthly ... We pay 100% of premiums for you and your entire family on health, vision, and life insurance, and ...

Brookfield

Analyst, Business Process Outsourcing

Omaha, NE

$58K - $78K/yr

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands ... Drive operational efficiency by supporting outsourcing, process optimization, and automation ...

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Insurance Outsourcing Service information

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How much do insurance outsourcing service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for insurance outsourcing service in the United States is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Insurance Outsourcing Service vs Insurance Claims Adjuster?

AspectInsurance Outsourcing ServiceInsurance Claims Adjuster
CredentialsVaries; often includes industry certificationsAdjuster license and certifications
Work EnvironmentTypically office-based or remote, working with multiple clientsField-based, inspecting and assessing claims on-site
Employer & Industry UsageThird-party providers serving insurance companiesInsurance companies or independent agencies
Search & Comparison IntentOutsourcing services for claims processingAdjusting and settling insurance claims

Insurance Outsourcing Service involves providing third-party support for claims processing, often remotely, while Insurance Claims Adjusters physically inspect and evaluate claims on-site. Both roles are essential in the insurance industry but serve different functions and work environments.

What are insurance outsourcing services?

Insurance outsourcing services refer to the practice of insurance companies delegating certain business functions, such as claims processing, policy administration, customer support, and underwriting, to specialized third-party service providers. This allows insurance companies to reduce operational costs, improve efficiency, and focus on their core competencies. Outsourcing partners often use advanced technology and skilled personnel to deliver these services, helping insurers scale their operations and adapt to changing market demands. Additionally, outsourcing can enhance customer experience by providing faster and more accurate service.

How does working in Insurance Outsourcing Service typically involve collaboration with clients and internal teams?

In an Insurance Outsourcing Service role, you’ll frequently collaborate both with client representatives and internal specialists, such as underwriters, claims adjusters, and IT support staff. Regular communication with clients ensures that their requirements are understood and met, while teamwork within your organization is vital to maintain service quality and compliance. You may participate in meetings to discuss process improvements, resolve issues, and align on service delivery goals. This environment encourages strong interpersonal skills and offers opportunities to learn from a diverse range of industry professionals.

What are the key skills and qualifications needed to thrive in Insurance Outsourcing Services, and why are they important?

To thrive in Insurance Outsourcing Services, you need a solid understanding of insurance processes, attention to detail, and often a background in business administration or finance. Familiarity with insurance management software, claims processing systems, and CRM platforms is typically required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers. These skills ensure accuracy, regulatory compliance, and efficient support for insurers and clients in a competitive market.
Infographic showing various Insurance Outsourcing Service job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 96% Full Time, and 3% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution, with an average salary of $38,758 per year, or $18.6 per hour.

Analyst, Business Process Outsourcing

Argonaut Management Services, Inc

Chicago, IL

$62K - $84K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Company

Shared Services

Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.


Job Description

Argo Group is growing, and we're looking for a Business Process Outsourcing Analyst who's excited to improve processes, strengthen vendor partnerships, and help our business units operate more efficiently. If you enjoy solving problems, digging into data, and working closely with offshore teams, this role gives you the chance to make a real impact across the organization.What You'll Do

  • Drive operational efficiency by supporting outsourcing, process optimization, and automation initiatives across multiple business units.

  • Use data to tell the story - identify trends, spot issues, and help leaders make informed decisions.

  • Partner with business units to set Service Level expectations and ensure our offshore teams meet (and exceed) performance goals.

  • Create clarity through documentation by building and updating process maps, SOPs, and training materials.

  • Lead task transitions to our outsourcing partners using projectmanagement techniques to ensure smooth, accurate implementation.

  • Be the goto contact for questions, issues, and updates related to outsourced and automated workflows.

  • Act as a subject matter expert for the processes your business unit relies on.

  • Monitor quality and resolve issues, including performing rootcause analysis when errors occur.

  • Support exception handling and escalations, ensuring the right teams are looped in and issues are resolved quickly.

  • Collaborate across the organization, from underwriting and claims to vendor contacts and internal leadership.

What You Bring

  • 2-3 years of experience in underwriting, claims, or financial operations.

  • 1-2 years of business analysis experience, including comfort working with data and dashboards.

  • Experience working with vendors, ideally offshore teams, and managing Service Levels.

  • Exposure to project management and working with multiple stakeholders.

  • Strong communication skills - you're clear, organized, and comfortable working with different audiences.

  • Strong analytical and problemsolving abilities.

  • Ability to stay organized and juggle competing priorities.

  • Advanced MS Office skills, especially Excel.

  • Experience with Tableau or Power BI is a plus.

  • A collaborative mindset - you enjoy working with others but can also operate independently when needed.

Why Join Argo

This role gives you the opportunity to directly influence how our business units operate and how effectively our offshore teams support them. You'll help shape processes, improve efficiency, and ensure highquality work across the policy lifecycle. It's a great fit for someone who enjoys variety, ownership, and meaningful crossfunctional collaboration.

Compensation

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

  • Chicago: $71,000-$87,000

  • New York City: $78,000-$97,000

  • Richmond & Omaha: $65,000-$80,000


This role is 100% on-site and based in our Richmond, VA office. Candidates must be able to work from this location full-time. We are open to candidates who live in or near Richmond, or within commuting distance of our additional office locations: Chicago, IL; Omaha, NE; New York City, NY.

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to ourHR Privacy Notice

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

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