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Income Assistance Jobs (NOW HIRING)

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Income Assistance information

See salary details

$35.5K

$47K

$70.5K

How much do income assistance jobs pay per year?

As of Jun 9, 2026, the average yearly pay for income assistance in the United States is $46,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between Income Assistance vs Social Worker?

AspectIncome AssistanceSocial Worker
Required CredentialsTypically no formal credentials, may require basic educationBachelor's or Master's degree in social work or related field
Work EnvironmentGovernment offices, community centers, onlineHospitals, schools, government agencies, community organizations
Employer & Industry UsageGovernment social services departmentsPublic and private social service agencies
Common Search & Comparison IntentUnderstanding financial aid optionsCareer in social work, helping professions

Income Assistance provides financial support to eligible individuals without requiring advanced credentials, often working in government offices. Social Workers, on the other hand, require specialized education and work in diverse settings to support clients' well-being. While Income Assistance focuses on financial aid, Social Workers offer comprehensive social services and counseling.

What cities are hiring for Income Assistance jobs? Cities with the most Income Assistance job openings:
What states have the most Income Assistance jobs? States with the most job openings for Income Assistance jobs include:
Income Maintenance Caseworker - Lancaster County Assistance Office

Income Maintenance Caseworker - Lancaster County Assistance Office

Commonwealth Of Pennsylvania

Lancaster, PA

$51K - $79K/yr

Other

Posted 11 days ago


Job description

Salary

$51,971.00 - $79,062.00 Annually

Location

Lancaster County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-50347-44720

Department

Department of Human Services

Division

HS Lancaster CAO Hdq

Opening Date

05/28/2026

Closing Date

6/10/2026 11:59 PM Eastern

Job Code

44720

Position Number

Multiple positions may be filled from this posting.

Union

SEIU Local 668

Bargaining Unit

F4

Pay Group

ST06

Bureau / Division Code

00210036

Bureau / Division

Office of Income Maintenance/Lancaster County Assistance Office

Worksite Address

832 Manor Street

City

Lancaster, Pennsylvania

Zip Code

17604

Contact Email

RA-HRLancaster0036@pa.gov

THE POSITION

The Lancaster County Assistance Office is seeking Income Maintenance Caseworkers who are ready to make a meaningful difference every day. In this position, you will help individuals and families understand and access important benefits that support health, safety, and financial security. Your attention to detail and commitment to fairness will help customers move forward with confidence. Join a team that supports your growth and values your dedication to public service.


Watch this video to see how you can make a difference!
DESCRIPTION OF WORK

This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. As an Income Maintenance Caseworker, you will perform the following duties:

  • Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
  • Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances
  • Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions
  • Data Entry: Enter information into automated systems and perform manual calculations for case processing
  • Case Documentation: Write clear and thorough case comments to record changes and document decisions
  • Deadline Management: Complete all assigned work within required timeframes and established procedures


Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment, 37.5 hours per week
  • Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. This may change based on operational needs.
  • Overtime and travel as operationally necessary
  • Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lancaster County. The ability to telework is subject to change at any time.
  • Work Conditions: Assigned duties are performed in a controlled office environment. In counties with district offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
  • Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $51,971.00 (before taxes).
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
  • A bachelor's degree; or
  • Any equivalent combination of experience and tra...

Commonwealth of Pennsylvania logo

About Commonwealth of Pennsylvania

Sourced by ZipRecruiter

The Commonwealth of Pennsylvania is not a traditional company but rather a state government entity headquartered in Middletown, Pennsylvania, United States. Through its official website pa.gov, the government provides a broad range of services to its residents, including but not limited to, health services, education, transportation, and regulatory functions. Founded in 1787, the Commonwealth holds a rich history dating back to the foundation of the United States itself. The government's core mission is to serve and improve the lives of Pennsylvanians, fostering a more prosperous, informed, and secure state.

Industry

Public administration

Company size

1,001 - 5,000 Employees

Headquarters location

Harrisburg, PA, US

Year founded

1787