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Incident Management Rbc Jobs in Toronto, ON (NOW HIRING)

Royal Bank of Canada

Lead AI Engineer

Toronto, ON · On-site

Understanding of SRE principles, frameworks, observability, incident management, and reliability ... RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 ...

Royal Bank of Canada

Lead Data Engineer

Toronto, ON · On-site

... , ETL Processing, Incident Management, Planning & Execution, Problem Solving, Project ... RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 ...

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Incident Management Rbc information

What is the difference between Incident Management Rbc vs Incident Coordinator?

AspectIncident Management RbcIncident Coordinator
CertificationsITIL, CompTIA, or similarITIL, PMP, or related certifications
Work EnvironmentBanking/Financial services, IT departmentsIT teams, customer service, or operations
Employer & IndustryRoyal Bank of Canada, financial sectorVarious industries, including banking and finance
Primary FocusManaging and resolving IT incidents efficientlyCoordinating incident response and communication

Incident Management Rbc focuses on managing and resolving IT incidents within the banking environment, emphasizing technical resolution and process adherence. Incident Coordinators handle incident response coordination, communication, and stakeholder updates across various industries. While both roles involve incident handling, Incident Management Rbc is more technical and process-oriented, whereas Incident Coordinators focus on communication and coordination tasks.

Senior Manager, Business Continuity Management

Senior Manager, Business Continuity Management

Royal Bank of Canada

Toronto, ON

Full-time

Posted 13 days ago

Job description

Job Description

What is the Opportunity?

The Senior Manager, Business Continuity Management (BCM) will act as a first line of defense advisor for RBC's Technology & Operations (T&O) team. This role drives operational resilience and regulatory compliance (OSFI E-21) by overseeing incident management, recovery strategies, and business continuity plans.

What will you do?

  • Strategic Advisory: Provide leadership and oversight to Senior Directors and Executives regarding the BCRM (Business Continuity Risk Management) program.

  • Risk Management: Mitigate operational risks, oversee continuous improvement plans, and ensure compliance with OSFI E-21 and industry standards.

  • Tactical Planning: Manage Business Impact Analyses (BIA), Threat Risk Assessments (TRA), and Business Continuity Plans (BCP).

  • Testing & Readiness: Design and execute simulations, call tree tests, and Work Area Recovery exercises.

  • Incident Management: Partner with cross-functional teams to build a resilient, multi-disciplinary Incident Management framework.

  • Reporting & Governance: Develop compliance reports, monitor BCRM metrics, and maintain governance documents/training materials.

What do you need to succeed?

Must have:

  • Undergraduate degree or equivalent experience.

  • Proven experience in Business Continuity, Crisis, Disaster Recovery, or Risk Management.

  • Exceptional critical thinking, relationship-building, and communication skills.

  • High adaptability to manage competing deadlines and results-oriented goals.

  • Experience in large-scale global matrix environments or financial institutions.

  • Strong background in data analysis and risk-management mindsets.

Nice to have:

  • Completion of Associate Business Continuity Professional certification (ABCP) or CBCP.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

  • Leaders who support your development through coaching and managing opportunities.

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team.

  • A world-class training program in financial services.

  • Opportunities to do challenging work.

#LI-POST

Job Skills

Availability Management, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Conflict Management, Critical Thinking, Decision Making, Emerging Technologies, Personal Initiative, Team Development

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-26

Application Deadline:

2026-06-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Employment Type: FULL_TIME

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