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Hostess Tips Jobs in Indiana (NOW HIRING)

O'Charley's Team Members

Host / Hostess

Greenwood, IN · On-site

Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon ...

O'Charley's Team Members

Host / Hostess

Wayne, IN · On-site

Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon ...

O'Charley's Team Members

Host / Hostess

Greenwood, IN · On-site

Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon ...

Applebee's

Host/Hostess

Auburn, IN · On-site

$2.13 - $16/hr

... Hostess, you will be responsible for greeting (both arriving and departing) and seating all guests ... Tips

Applebee's

Host/Hostess

Portage, IN · On-site

$2.13 - $16/hr

... Hostess, you will be responsible for greeting (both arriving and departing) and seating all guests ... Tips

Applebee's

Host/Hostess

Munster, IN · On-site

$2.13 - $16/hr

... Hostess, you will be responsible for greeting (both arriving and departing) and seating all guests ... Tips

Applebee's

Host/Hostess

Portage, IN · On-site

$2.13 - $16/hr

... Hostess, you will be responsible for greeting (both arriving and departing) and seating all guests ... Tips

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Hostess Tips information

What is the difference between Hostess Tips vs Waitstaff Tips?

AspectHostess TipsWaitstaff Tips
Primary RoleGreeting guests, managing reservations, seating arrangementsServing food and beverages, taking orders, delivering meals
Work EnvironmentFront-of-house, reception area, host standDining area, service stations, table-side
Required SkillsCustomer service, communication, organizationCustomer service, multitasking, menu knowledge

Hostess tips are earned for welcoming guests and managing seating, while waitstaff tips are based on serving food and providing a positive dining experience. Both roles are essential in the hospitality industry and often share similar customer service skills, but their tip earnings depend on different responsibilities and interactions with guests.

What are the key skills and qualifications needed to thrive as a Hostess, and why are they important?

To thrive as a Hostess, you need excellent customer service skills, attention to detail, and organizational abilities, typically with a high school diploma or equivalent. Familiarity with reservation systems, POS software, and table management tools is often required. Strong communication, a friendly demeanor, and the ability to remain calm under pressure are standout soft skills. These qualities are vital to efficiently managing guest flow, creating a welcoming atmosphere, and ensuring smooth restaurant operations.

What are hostess tips and how can they help me succeed in my role?

Hostess tips are practical suggestions and best practices designed to help individuals excel in the role of a hostess at restaurants or events. These tips often focus on greeting guests warmly, managing reservations efficiently, communicating effectively with both customers and staff, and handling difficult situations with professionalism. By following hostess tips, you can create a welcoming atmosphere, ensure smooth operations, and enhance the overall guest experience. Developing strong organizational and interpersonal skills is key to succeeding as a hostess. Continual learning and adapting to different environments will help you stand out in this customer-facing position.

What are some common challenges a hostess might face during busy shifts, and how can they be managed?

During peak hours, hostesses often juggle managing waitlists, seating guests efficiently, and addressing customer inquiries—all while maintaining a friendly demeanor. High-pressure situations can lead to double-booking tables or miscommunication with the serving staff. To manage these challenges, it's important to stay organized, communicate clearly with both guests and team members, and utilize the restaurant’s reservation or seating system effectively. Remaining calm and adaptable helps ensure a positive experience for both guests and colleagues.
What are popular job titles related to Hostess Tips jobs in Indiana? For Hostess Tips jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Hostess Tips jobs in Indiana look for? The top searched job categories for Hostess Tips jobs in Indiana are:
What cities in Indiana are hiring for Hostess Tips jobs? Cities in Indiana with the most Hostess Tips job openings:
Hostess Tips jobs near you

Host / Hostess

O'Charley's Team Members

Greenwood, IN • On-site

Full-time

Posted 2 days ago

Job description

Position Summary
The Host is to adhere to the host service standards of the company while taking care of our Guests when answering phones, taking "to go" orders or opening door, greeting, directing flow of guests to waiting or bar areas, when seating and thanking when departing. Remember you are the guest's first impression. Everyone's FIRST (and last) responsibility is to ensure our guests have a great experience.
Primary Responsibilities
Including, but not limited to:
  • Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor.
  • Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy.
  • Stay organized, think and act with purpose and a sense of urgency.
  • Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go.
  • Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift.
  • Assist management team in ensuring maximum profitability through daily operations.
  • Ensure compliance of established goals through direction and continual communication.
  • Responsible for seating Guests and controlling the flow of the restaurant.
  • Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job.
  • Effective operation and use of the phone, intercom, paging, and headphone systems.
  • Thoroughly bus and clean tables, booths, and chairs; sort and roll silverware, and preset dining room tables.
  • Ensure that floors are clean and dry.
  • Responsible for assisting with any To Go items including ordering, packaging, and cash handling.
  • Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon redemption, etc.).
  • Adhere to all current company policies and procedures (i.e., security/emergency procedures, Social Media Policy, etc.).
  • Communicate openly and honestly with all team members and management during periodic team member meetings, pre-meal, pep talks, and reviews.
  • Must know and adhere to all regulations regarding Responsible Service of Alcohol in accordance with our policies and State laws.
  • Knowledge of company and in-store promotions, new product rollouts, and point of sale materials; all menu items and LTO food upgrade items, additions and/or changes.
  • Other duties as assigned.

Position Qualifications
  • High school diploma or general education degree (GED)
  • Must be able to hear, and read, write and speak English fluently

Skills & Specifications
Experience/Training:
  • Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training).
  • Must possess all necessary technical skills required to effectively work in the FOH position.

Required:
  • Working knowledge and application of core company values, policies, and procedures.
  • Ability to exercise discretion and independent judgment with respect to challenging situations.
  • Basic computer knowledge of Front of House (FOH) systems.
  • Lead by positive example, acting in a professional, courteous manner at all times.
  • Excellent verbal and written communication skills.
  • Proficiency in basic math and time management.

Physical Demands
Legend:
  • R (Not Applicable) - Activity is rarely/not required in this position (0 - 2 hrs/month)
  • O (Occasionally) - Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
  • F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
  • C (Constantly) - Position requires this activity more than 66% of the time (5.5+ hrs/day)
Activity Frequency Activity Frequency Standing C Climbing F Walking C Crawling F Sitting O Squatting F Handling/Fingering F Kneeling F Reaching Out/Up/Down F Bending F Lift/Move Objects up to 25 lbs. F Lift/Move Objects greater than 25 lbs. O
Essential Functions
To perform this job successfully, the Team Member must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Work Environment
The work environment is that of the restaurant operation, including moderate to varying noise, crowds, wet floors, and temperature extremes.
About O'Charley's Restaurant + Bar
Want to be part of a team that's more like friends and family than co-workers?
Do you have a Passion to Serve and love to have fun while you work?
Then join our team, we're saving a seat for you!
From our strong history of success and a deliberate approach to change, to our strength and ability to keep in line with strategic goals in an evolving industry, now is a great time to join our team.
We offer flexible work schedules, a variety of great benefits, meal discounts and much more!
O'Charley's Restaurant + Bar is an Equal Opportunity & E-Verify Employer

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