Marriott International is seeking a FLEX Manager, BirchStreet Helpdesk to join our Procurement ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Marriott International is seeking a FLEX Manager, BirchStreet Helpdesk to join our Procurement ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Sales Associate
$15 - $20.80/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $20.80/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Clarksburg, MD · On-site
$17.15 - $22.30/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Clarksburg, MD · On-site
$17.15 - $22.30/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Waldorf, MD · On-site
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Waldorf, MD · On-site
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Waldorf, MD · On-site
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Waldorf, MD · On-site
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Clarksburg, MD · On-site
$17.15 - $22.30/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Clarksburg, MD · On-site
$17.15 - $22.30/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Hanover, MD · On-site
$15 - $20.80/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Hanover, MD · On-site
$15 - $20.80/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$17.65 - $22.95/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$17.65 - $22.95/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Fairfax, VA · On-site
$14.25 - $19.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Fairfax, VA · On-site
$14.25 - $19.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Waldorf, MD · On-site
$15 - $19.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Waldorf, MD · On-site
$15 - $19.50/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$16 - $20.80/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$16 - $20.80/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
$16 - $21.75/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$16 - $21.75/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Sterling, VA · On-site
$14.25 - $19.25/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Sterling, VA · On-site
$14.25 - $19.25/hr
... of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match ...
Sales Associate
Fairfax, VA · On-site
$14.25 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Fairfax, VA · On-site
$14.25 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$13.75 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
$13.75 - $18.75/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
National Harbor, MD · On-site
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
National Harbor, MD · On-site
$15 - $19.50/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Bowie, MD · On-site
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Sales Associate
Bowie, MD · On-site
$13.50 - $18.25/hr
Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term ...
Helpdesk Associate information
See Silver Spring, MD salary details
$14.86 - $16.62
12% of jobs
$18.16 is the 25th percentile. Wages below this are outliers.
$16.62 - $18.38
15% of jobs
The median wage is $20.09 / hr.
$18.38 - $20.13
24% of jobs
$20.13 - $21.89
13% of jobs
$21.89 - $23.65
9% of jobs
$23.97 is the 75th percentile. Wages above this are outliers.
$23.65 - $25.40
16% of jobs
$25.40 - $27.16
5% of jobs
$27.16 - $28.92
2% of jobs
$28.92 - $30.68
3% of jobs
$30.68 - $32.43
0% of jobs
$32.43 - $34.19
1% of jobs
$14
$22
$34
How much do helpdesk associate jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for helpdesk associate in Silver Spring, MD is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.76 per hour, depending on experience, location, and employer.
What is the difference between Helpdesk Associate vs Customer Support Specialist?
| Aspect | Helpdesk Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications like CompTIA A+ | High school diploma; certifications like Customer Service Certification can be a plus |
| Work Environment | IT support centers, corporate offices, remote | Call centers, retail, online support platforms |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | Retail, e-commerce, service industries |
| Common Search & Comparison Intent | Helpdesk Associate vs Customer Support Specialist |
Helpdesk Associates primarily focus on technical support, troubleshooting hardware and software issues within IT environments. Customer Support Specialists handle a broader range of customer inquiries, including product information and service issues, often in retail or service sectors. While both roles require strong communication skills, Helpdesk Associates need technical knowledge, whereas Customer Support Specialists emphasize customer service skills.
What are the most commonly searched types of Helpdesk jobs in Silver Spring, MD? The most popular types of Helpdesk jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Helpdesk Associate jobs? Cities near Silver Spring, MD with the most Helpdesk Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Fairfield By Marriott rating
5.7
Based on 156 frontline employees who took The Breakroom Quiz
67th of 105 rated hotels
Job description
This is a temporary position.
Marriott International is seeking a FLEX Manager, BirchStreet Helpdesk to join our Procurement Operations team. Procurement Operations is responsible for leading core functions such as governance, vendor support, technology, reporting, and management of revenues and receivables.
The FLEX Manager provides support for BirchStreet operations, resolving user issues, supporting hotel onboarding, and managing escalations effectively. The FLEX Manager is embedded in help desk workflows, receiving tickets to address questions and issues and is expected to address them within stated SLAs. The role at times may include supporting regions outside of the US
Required Experiences
- Experience working in hospitality or in a procurement function of an organization
- Experience with using or supporting Procure-to-Pay platforms (BirchStreet preferred)
- Customer service experience supporting technology systems or large enterprise programs
Key Responsibilities
- Provide high quality and professional technical support while onboarding properties to the new system
- Serve as the key point of contact for properties in resolving day-to-day user issues
- Create and oversee a system to track and manage all incoming helpdesk tickets and escalations
- Create job-aids and other self-guided materials for end-users that address the most common helpdesk inquiries
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click hereto learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
What Fairfield By Marriott employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Fairfield Inn by Marriott
Sourced by ZipRecruiter
Industry
Hospitality services and traveler accommodation
Company size
10,000+ Employees
Headquarters location
Bethesda, MD, US