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Help Desk Staff Software Engineer Java Jobs in Cleveland, OH

Gunton Corporation

Help Desk Technician

Bedford Heights, OH · On-site

$18.25 - $24.75/hr

Job Type Full-time Description Job Summary This Help Desk Technician role is an excellent ... with hardware, software, and system needs, while learning how to maintain and improve business ...

Collabera

Help Desk Services Associate

Brooklyn, OH

$17.25 - $23.50/hr

... software in the world, anything and everything in and around world's largest payment ecosystem ... This is an entry level position, requiring proficient computer skills, previous help desk position ...

GE

Software Engineer II

Cleveland, OH · Hybrid

As a developer working on our Java desktop application, you will work on challenging projects to ... Interact directly with user-facing staff to define input requirements and see the impact of your ...

GE Healthcare

Software Engineer II

Cleveland, OH · Hybrid

As a developer working on our Java desktop application, you will work on challenging projects to ... Interact directly with user-facing staff to define input requirements and see the impact of your ...

SynergisticIT

AI Engineer - Junior

Cleveland, OH

Since 2010, we have helped jobseekers differentiate themselves by providing clients with candidates ... Currently, we are looking for entry-level software programmers, Java full stack developers, Python ...

GE Healthcare

Software Engineer I

Cleveland, OH · Hybrid

As a developer working on our Java desktop application, you will work on challenging projects to ... Interact directly with user-facing staff to define input requirements and see the impact of your ...

New

PNC Bank

Software Engineer Lead

Strongsville, OH

$55K - $158K/yr

Java and Spring Boot: Strong programming skills in Java and experience with the Spring Boot ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

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Help Desk Staff Software Engineer Java information

See Cleveland, OH salary details

$22.8K

$60K

$90.2K

How much do help desk staff software engineer java jobs pay per year?

As of Jun 9, 2026, the average yearly pay for help desk staff software engineer java in Cleveland, OH is $60,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $69,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Desk Staff Software Engineer Java vs Help Desk Technician?

AspectHelp Desk Staff Software Engineer JavaHelp Desk Technician
Primary RoleDevelops, maintains, and troubleshoots Java-based software applicationsProvides technical support and resolves hardware/software issues for end-users
Required SkillsJava programming, problem-solving, software troubleshootingBasic hardware/software knowledge, customer service skills
Work EnvironmentIT departments, software development teamsHelp desks, technical support centers
CertificationsJava certifications, IT support certificationsCompTIA A+, ITIL

Help Desk Staff Software Engineer Java focuses on software development and troubleshooting Java applications, while Help Desk Technician provides end-user support for hardware and software issues. Both roles require technical knowledge, but the former emphasizes programming skills, whereas the latter centers on customer service and basic technical support.

What cities near Cleveland, OH are hiring for Help Desk Staff Software Engineer Java jobs? Cities near Cleveland, OH with the most Help Desk Staff Software Engineer Java job openings:
Help Desk Staff Software Engineer Java jobs near you

Help Desk Technician

Pella Windows and Doors by Gunton Corporation

Bedford Heights, OH

$45K - $50K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Description


Job Summary

This Help Desk Technician role is an excellent opportunity for recent college graduates looking to launch their career in IT. In this position, you will build hands-on experience supporting employees across the company with hardware, software, and system needs, while learning how to maintain and improve business-critical technology systems.


What You'll Do
  • Serve as a first point of contact for Helpdesk requests via phone and email, troubleshooting issues and documenting solutions, with guidance from senior team members when needed
  • Support the daily flow of business system operations and gain exposure to how technology enables company processes
  • Assist in ordering, tracking, and receiving IT equipment from vendors
  • Set up and deploy computers and devices for employees, ensuring they are properly configured and ready to use
  • Help maintain an accurate inventory of company hardware and equipment
  • Document processes and contribute to improving system procedures over time
  • Learn and stay current on new technologies, software updates, and tools that improve system performance
  • Assist with installing and upgrading software across company devices
  • Prioritize tasks effectively while collaborating with the IT team lead and peers
  • Take on additional projects and responsibilities to expand your skill set and experience
  • Follow company policies and actively participate in initiatives that support employee engagement and continuous development
  • Build strong working relationships across teams to deliver excellent internal customer service
Who You Are

This role is a great fit for someone who:

  • Is a recent graduate eager to start a career in IT or technology support
  • Enjoys solving problems and learning new systems in a fast-paced environment
  • Is adaptable, coachable, and motivated to grow their technical skills
  • Works well independently and as part of a collaborative team
  • Communicates clearly and professionally with others
Preferred Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent coursework/internship experience)
  • Internship, coursework, or project experience related to IT support or Helpdesk environments
  • Strong communication skills and willingness to interact with employees at all levels of the organization
  • Exposure to supporting users across multiple locations is a plus, but not required
What We Offer
  • A strong, established company brand with career growth opportunities
  • Competitive base salary with incentive potential
  • Paid time off to support work-life balance
  • Comprehensive benefits including health, vision, dental, and life insurance
  • Flexible Spending Account (FSA) options
  • 401(k) with profit sharing
  • Ongoing learning and development to help you grow your career


Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. 

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