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Head Customer Service Rep Jobs in Raleigh, NC (NOW HIRING)

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At ...

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager Perks of Pratt: Within 1 Month : Eligible for insurance benefits At ...

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Customer Service Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At ...

Customer Service Representative

Cary, NC

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment.

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Customer Service Representative

Cary, NC ยท On-site

$15 - $18/hr

Customer Service Representative Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your ...

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Rep

Durham, NC ยท On-site

$14 - $16/hr

Customer Service Representative Job Summary As a Customer Service Representative (CSR) , you will be the friendly face of National Finance Company. CSRs are responsible for delivering excellent ...

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Head Customer Service Rep information

See Raleigh, NC salary details

$9

$18

$26

How much do head customer service rep jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for head customer service rep in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service Rep vs Customer Service Supervisor?

AspectHead Customer Service RepCustomer Service Supervisor
ResponsibilitiesOversees customer service team, develops strategies, handles escalationsManages daily team operations, trains staff, monitors performance
CredentialsExperience in customer service, strong communication skillsSimilar experience, often with leadership training
Work EnvironmentCustomer service department, collaborative settingOffice-based, team management environment
Industry UsageCommon in large organizations, call centersWidely used across industries for team oversight

The Head Customer Service Rep typically focuses on strategic leadership and handling escalations, while the Customer Service Supervisor manages daily team operations and performance. Both roles require customer service experience, but the Head Customer Service Rep often has a broader scope and leadership responsibilities.

What are the most commonly searched types of Customer Service Rep jobs in Raleigh, NC? The most popular types of Customer Service Rep jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Head Customer Service Rep jobs? Cities near Raleigh, NC with the most Head Customer Service Rep job openings:
Customer Service Representative (CSR)

Customer Service Representative (CSR)

CMC Electric

Clayton, NC โ€ข On-site

$15 - $17/hr

Full-time

Posted 4 days ago


Job description

CMC Electric, LLC of Clayton, NC is looking to hire a Customer Service Representative (CSR) for, Saturday shift.

This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour, depending on experience.

ABOUT CMC ELECTRIC, LLC

We have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.

We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and positive work culture.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)

As a Customer Service Representative (CSR), you are the voice of our company as you provide superb customer service to our clients. Your positive, friendly disposition comes through over the phone and in online chats--and is one of the reasons that our clients enjoy doing business with us. You love that you get to interact with people every day and feel good about representing a great local company that treats its customers right!

QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

  • Customer service experience
  • Phone experience
  • Basic computer skills
  • Enjoy working with people

Industry-specific experience is a plus but not required. Are you team-oriented? Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you manage your time well and prioritize tasks effectively? If so, then you might just be perfect for this Customer Service Representative (CSR) position!

CALL CENTER WORK SCHEDULE

Saturday only

READY TO JOIN OUR CALL CENTER TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this call center job with our electrical company, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 27520


Job Posted by ApplicantPro