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Full Time Remote Inbound Customer Service Jobs in Missouri

A.B May

Customer Service Representative

Kansas City, MO · On-site +1

$15.75 - $21.25/hr

Customer Service Representative A hybrid-remote work schedule is available after the training ... Handle inbound and outbound customer calls in a professional and courteous manner. * Respond to ...

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All JobsInbound Customer Service JobsFull Time Remote Inbound Customer Service JobsFull Time Remote Inbound Customer Service Jobs in Missouri

Full Time Remote Inbound Customer Service information

What is the difference between Full Time Remote Inbound Customer Service vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Inbound Customer ServiceFull Time Remote Technical Support Specialist
CredentialsCustomer service certification, high school diplomaTechnical certifications, relevant technical knowledge
Work EnvironmentCall centers, customer service platformsTechnical tools, remote troubleshooting software
Employer & IndustryRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

Full Time Remote Inbound Customer Service focuses on assisting customers with inquiries, orders, and general support, often requiring strong communication skills. Full Time Remote Technical Support Specialist involves resolving technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs and require distinct skill sets.

What are the most commonly searched types of Remote Inbound Customer Service jobs in Missouri? The most popular types of Remote Inbound Customer Service jobs in Missouri are:
What cities in Missouri are hiring for Full Time Remote Inbound Customer Service jobs? Cities in Missouri with the most Full Time Remote Inbound Customer Service job openings:
Full Time Remote Inbound Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Auto Repair Network

Wentzville, MO • On-site, Remote

$15 - $17/hr

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

Job description

Description
About the Role
We're hiring a highly motivated experienced Customer Support Specialists to join our growing team at Auto Repair Network. In this role, you'll handle inbound calls from customers, resolve questions about their coverage, and proactively work to retain their business by providing value, empathy, and expert support.
This isn't just a call center job - it's a career path for those who love helping people, solving problems, and making an impact.
As a Client Service Specialist, you'll be the first voice our customers hear - answering questions, solving problems, and building trust every step of the way.
  • Supportive Team Atmosphere
  • Career Growth Opportunities
  • Competitive Pay & Benefits
  • You'll Be Valued - Not Just Another Employee

680 Parr Rd. Building A Wentzville, MO | Hybrid Option Available
OPEN INTERVIEWS - WEDNESDAY, JULY 2nd | 10 AM - 2 PM
  • Can't make it during that time? Message us directly to schedule a time that works for you!

Compensation & Perks
  • Starting at $15/hr (based on experience) + Commissions
  • Medical, Dental, and Vision insurance
  • PTO
  • Performance-based Hybrid Work-From-Home available after 30 days
  • Team culture focused on support, recognition, and growth

Responsibilities
What You'll Do:
• Handle inbound customer calls with professionalism, clarity, and urgency
• Assist customers with questions about their Vehicle Service Contracts
• Identify reasons for potential cancellations and work to retain the customer
• Explain coverage, pricing, terms, and incentives with confidence
• Offer solutions: adjust payment plans, highlight benefits, or restructure coverage
• Process adjustments, renewals, and cancellations per company policies
• Collaborate across departments to ensure the customer's experience is top-tier
• Stay updated on industry trends and company product offerings
• Meet weekly and monthly performance goals (save rate, call quality, handling time)
Qualifications
What We're Looking For:
• High school diploma or equivalent
• Experience in customer service or retention roles required
• Friendly, confident, and clear communicator over the phone
• Strong listening and empathy skills - you know how to connect
• Ability to multitask and thrive in a fast-paced environment
• Basic computer proficiency and the ability to learn internal systems
• Prior knowledge of Vehicle Service Contracts is a plus
• A desire to grow within a mission-driven company

Apply