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Full Time Linux Help Desk Jobs in Springfield, VA

NVR Inc

Help Desk Technician

Reston, VA · On-site

$20.75 - $28.25/hr

Summary As a Help Desk Technician, you will work independently and with a highly collaborative team ... Full-Time

Linchpin Solutions Inc

Help Desk Specialist

Quantico, VA · On-site

$55K - $65K/yr

Job Type Full-time Description If you are looking for an exciting career opportunity in the ... The Tier 1 Help Desk Specialist serves as the primary interface for users encountering basic ...

SilTek, Inc.

Be Seen First

Help Desk Support Specialist

Washington, DC · On-site

Job Type: Full-time Required education: Bachelor's Degree Required experience: 2 or more years of prior help desk and some operational support experience Company Description SilTek, Inc. (SilTek) is ...

Trace Systems

Help Desk Specialist

Washington, DC · On-site

$48K - $51K/yr

Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities ... on a full-time schedule. Actual compensation within this range will be determined based on job ...

Hirekeyz Inc

Senior Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

Washington, DC 20005 (Onsite) Type: Full-Time Overview We are seeking a Senior Help Desk Technician to provide onsite IT support for a federal government client in Washington, DC. This role will ...

Abacus Technology

Help Desk Technician

Quantico, VA · On-site

$21.25 - $28.50/hr

This is a full-time position. * Serve as the primary point of contact for end users to provide ... help desk or technical support role. Must be certified at IAT Level II (Security+ or other ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

Overview The Help Desk Specialist will act as the first point of contact for technical assistance ... This position is not eligible for full-time remote work or for candidates located outside of the ...

Entarian

Help Desk Specialist

Silver Spring, MD · On-site

$25 - $28/hr

Entarian is seeking a Help Desk Specialist to support NOAA's National Marine Fisheries Service ... Benefits All full-time employees are eligible to participate in our flexible benefits package ...

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All JobsFull Time Linux Help Desk JobsFull Time Linux Help Desk Jobs in Springfield, VA

Full Time Linux Help Desk information

See Springfield, VA salary details

$13

$24

$35

How much do full time linux help desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for full time linux help desk in Springfield, VA is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.12 per hour, depending on experience, location, and employer.

What is the difference between Full Time Linux Help Desk vs Full Time Network Support Specialist?

AspectFull Time Linux Help DeskFull Time Network Support Specialist
CertificationsLinux+, CompTIA A+Network+, CCNA, CompTIA A+
Work EnvironmentHelp desk, support centers, remoteNetwork operations centers, client sites, remote
Industry UsageIT support, tech companies, hosting providersTelecom, enterprise IT, data centers

Both roles require technical certifications like CompTIA A+ and involve troubleshooting. The Linux Help Desk focuses on supporting Linux OS issues, while Network Support Specialists handle network infrastructure problems. The work environments are similar, often remote or in support centers, but the focus differs: OS support versus network infrastructure.

What are the most commonly searched types of Linux Help Desk jobs in Springfield, VA? The most popular types of Linux Help Desk jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Full Time Linux Help Desk jobs? Cities near Springfield, VA with the most Full Time Linux Help Desk job openings:
Full Time Linux Help Desk jobs near you

Help Desk Manager

Client Solution Architects (CSA)

Washington, DC • On-site

Full-time

Posted 12 days ago

Job description

Job Type
Full-time
Description
Client Solution Architects (CSA) is currently seeking a Help Desk Manager to support a program onsite* in the Washington DC area.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
This position is contingent upon award.
How Role will make an impact:
  • Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates within the Navy Secretariat. Oversee cross-trained IT personnel and stagger staff schedules to ensure continuous daily coverage from 6:00 AM to 6:00 PM ET, Monday through Friday.
  • Incident Management & SLAs: Direct the triage, tracking, and resolution of approximately 450 monthly service requests and incidents using the DUSN (M) IT Ticket system. Enforce strict Service Level Agreements (SLAs), ensuring standard tickets are resolved within 4 hours and VIP tickets within 1 hour.
  • VIP Support Delivery: Maintain a current and accurate list of approximately 150 designated Very Important Persons (VIPs). Provide immediate, exceptional, and highly prioritized onsite support for high-ranking officials and executives.
  • Customer Satisfaction & Reporting: Conduct quarterly customer satisfaction surveys to evaluate help desk effectiveness. Compile performance metrics, training feedback, and survey results into Quarterly Status Reports (QSR) and Monthly Status Reports (MSR) for senior management review.
  • Enterprise Coordination & ACTR Oversight: Serve as the Assistant Customer Technical Representative (ACTR) to manage Next Generation Enterprise Network (NGEN/NGEN-R) services. Interface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems.
  • Desktop & Asset Management: Oversee comprehensive desktop support for hardware and peripherals. Manage an accurate inventory of non-NMCI assets, coordinate warranty services, execute technology refresh plans, and process software licensing requests.
  • Wireless Support Management: Direct technical support and inventory management for over 1,500 wireless devices. Develop processes to track billing and produce a Monthly Wireless Invoice Exception Recommendations Report detailing usage anomalies and charges.
  • Conference Room Operations: Manage operational, scheduling, and technical support for 12 conference rooms. Oversee audio-visual and video teleconferencing (VTC) systems, support high-visibility meetings, and draft Business Case Analyses (BCAs) to recommend capability upgrades.
  • Training & Onboarding: Facilitate informal and ad hoc functional training sessions for new employees on software, applications, and IT systems. Ensure all training attendance and effectiveness metrics are documented.
  • Resource & Budget Analysis: Monitor ongoing NGEN/NGEN-R resources to ensure IT operational requirements meet budget thresholds. Advise customers on available enterprise IT services and justify optional services based on emergent operational needs.

Requirements
What you'll need to have to join our award-winning team:
  • Clearance: Must possess and maintain an active Secret Clearance
  • 5 years of experience in IT support
  • ITIL v4 Certification

Physical Requirements:
While performing the duties of this job, the employee is regularly required to:
  • Sit for extended periods of time and work at a computer workstation
  • Use hands and fingers to operate keyboards, mice, and other input devices
  • Communicate effectively, both verbally and in writing
  • Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust
  • Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks
  • Lift and/or move equipment weighing up to 25 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).

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