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Flex Schedule Remote User Testing Jobs in Virginia

Mediabarn

UX Designer

Arlington, VA · On-site +1

Experience with the usability testing process and able to analyze results and derive actionable ... Flexible work\/life balance and ability to work remote as needed \n * Plenty of coffee, drinks ...

GDIT

UI/UX Designer - TS/SCI with Polygraph

Mclean, VA · On-site +1

$157K - $212K/yr

Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA ... To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a ...

A1FED Inc

The ideal candidate will play a key role across the project lifecycle-from requirements gathering and testing to end-user training and adoption support. This is a remote (US only) position supporting ...

Delaware Nation Industries

Customer Experience

Arlington, VA · On-site +1

$18.50 - $25/hr

Knowledge or and skill in using modern user research tools, including analytic tools for data analysis and performing various types of research: field, ethnography, lab-based user testing, remote ...

Ad Hoc

Designer III - Accessibility (LOC)

Mclean, VA · Remote

Designer III This is a remote position. Ad Hoc is a technology company that empowers organizations ... Experience conducting user research including stakeholder interviews, usability testing, task ...

ICF

Salesforce PSS Developer DHS (Remote)

Reston, VA · Remote

$57.75 - $76.50/hr

Experience withOmniStudio(e.g.,Flex Cards,OmniScripts,DataMappers, Integration Procedures) for ... regression testing, etc. * Familiarity with delivering user training or creating technical ...

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Global NOSC Technician with Security Clearance

Global NOSC Technician with Security Clearance

SES Space & Defense

Stafford, VA • Remote

$20.25 - $27.25/hr

Other

Posted 2 days ago

Job description

Global NOSC Technician
Onsite from Stafford, VA Summary: The Technician, Global NOC manages, monitors and maintains communications equipment, performance of the communications networks and resolves remote user and hub problems as required as well as manages and executes activations, transitions and restoration of services. Escalate technical issues to Senior Technician, Global NOC when access or communications issues cannot be resolved. Primary Duties: The Technician, Global NOC works with customers to troubleshoot and restore remote access problems and maintains a high level of satellite communications for our customers and assists with any transmission inquiries, problems, involving a broad range of satellite communications and network services
Helps end users access the satellite Isolates and restores service to customer networks Achieves a high rate of problem resolution/trouble closure on initial call
Provides network support and escalates technical issues to Senior Technician, Global NOC when access or communications issues cannot be resolved
Provides real-time status on MEO/GEO communications network traffic
Gathers load and demand information, allowing SES SD to continuously optimize network performance and ensure quality of service/reliability to customers
Provides guidance and direction for Field Service Representatives (FSRs) in troubleshooting complex satellite communication networks
Manages and monitors, performance of the communications networks and resolves remote user and hub problems as required, as well as manages and executes activations, transitions and restoration of services
Performs system troubleshooting, log retrieval via remote connections
Performs all tasks and duties required to successfully capture and facilitate the reporting processes for internal and external interfaces per defined standards
Keeps customers informed regarding communication restoration by providing regular updates until problems are resolved and service is restored
Meets and/or exceeds the requirements specified in Service Level Agreements
Monitors customers transmitted satellite carriers ensuring they are within parameters
As required, schedules vendor access to remote locations for repair and maintenance
Maintains records of maintenance and repairs of customer networks
Other duties as assigned Qualifications: A minimum of 3-5 years’ technical experience working in Networking, IT, or satellite telecommunications fields
Experience with satellite communications equipment, microwave systems, radio systems, antenna tracking systems or fiber optic systems
Ability to troubleshoot satellite/data problems remotely, over the phone, or via e-mail
Ability to work well in a (24/7/365) shift environment Ability to prioritize, isolate problems/return communications to operational status
Requires carrying a cell phone 24/7 and responding to business requirements
Military experience as a satellite operator is a plus Satellite Earth station and Teleport experience is a plus
Excellent customer service and interpersonal skills
Able to work independently and must possess excellent multi-tasking skills Familiar with the Return Materials Authorization process
Ability to sit for long periods of time in front of a computer
Excellent communication skills (both oral and written)
Demonstrated working knowledge of MS office and Visio
Occasional travel may be required
Candidate must have or have the ability to obtain and hold a DOD Secret clearance required SES Space & Defense is an Equal Opportunity and Affirmative Action Employer. SES Space & Defense is committed to workplace diversity, equity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by local, state, or federal law.

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