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First Party Collection Jobs (NOW HIRING)

Segoso

1st Party Collection Specialists-ATL

Atlanta, GA · On-site

$17 - $20/hr

Job Type Full-time Description 1st Party Collections Specialist - Paid Training + Bonus Opportunity ... the debt collection industry. Through innovation, technology, and a people-first culture, we ...

Empereon Constar

1st Party Collections

Phoenix, AZ · On-site

$16.50 - $21.25/hr

Our 1st Party Collectors thrive in a quick collections-cycle environment and play a fundamental ... Resolve collection calls and achieve targeted goals * Maintain and expand your database of ...

Hollis Cobb Associates, Inc.

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WFH First Party Medical Collections

Duluth, GA · Remote

... collection guidelines and laws. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Works 1st party accounts • Professionally persuade patients to pay on past due medical debts • Overcome stalls and ...

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How much do first party collection jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for first party collection in the United States is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by First Party Collection agents, and how can they overcome them?

First Party Collection agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and balancing empathy with the need to meet collection targets. To overcome these, agents benefit from strong communication and negotiation skills, as well as training in conflict resolution. Building rapport, staying patient, and using company-approved scripts can help facilitate positive interactions and improve recovery rates. Additionally, working closely with team members and supervisors provides opportunities for support and sharing best practices.

What is first party collection?

First party collection refers to the process where a company collects debts owed directly to them by their customers, rather than outsourcing the task to a third-party agency. In this role, company employees reach out to customers to remind them of overdue payments, negotiate repayment plans, and resolve billing issues. The main goal is to recover outstanding balances while maintaining a positive relationship with the customer. First party collectors typically have access to detailed account information and work under the company's policies and guidelines.

What are the key skills and qualifications needed to thrive as a First Party Collection Agent, and why are they important?

To thrive as a First Party Collection Agent, you need a solid understanding of billing processes, account management, and customer service, often supported by a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and telephony tools is typically required. Excellent negotiation, active listening, and conflict resolution skills help agents handle sensitive conversations and maintain positive customer relationships. These abilities ensure effective debt recovery while preserving the company’s reputation and customer loyalty.
What cities are hiring for First Party Collection jobs? Cities with the most First Party Collection job openings:
What states have the most First Party Collection jobs? States with the most job openings for First Party Collection jobs include:
First Party Collection jobs near you
1st Party Collection Agent

1st Party Collection Agent

SEQUIUM ASSET SOLUTIONS LLC

Hall, NY • On-site

Other

Medical, Dental, Vision, PTO

Posted 4 days ago

Job description

Description

 Tomorrow is Today Join the Sequium Team


Sequium Asset Solutions is seeking 1st Party Collection Representatives to join our dynamic team in Jamaica. We are committed to providing uncompromising operational excellence and setting the highest standards in service and reliability.

What We Offer:

  • Competitive Compensation: Hourly pay plus monthly bonus opportunities
  • Comprehensive Benefits: Medical, dental, vision, and PTO
  • Career Growth: Opportunities for advancement and professional development
  • Positive Work Environment: Sundays off and a supportive team culture

Requirements

  • Strong Communication Skills: Ability to effectively engage with customers and collaborate with team members
  • Customer-Centric Approach: Commitment to delivering outstanding service and building positive customer relationships
  • Problem-Solving Abilities: Skill in identifying challenges and implementing effective solutions
  • Attention to Detail: Precision in processing account information and maintaining accurate records
  • Adaptability: Flexibility to thrive in a dynamic, fast-paced environment
  • Required Experience: Must have first-party collections experience or sales experience to be considered
  • Hardcore Sales Mindset: Should have steady employment for the last 2 years with no gaps of question or frequent job changes

To Qualify:

  • Stable Work History: 2 years of consistent employment with no significant gaps
  • Collections or Sales Background: Required - candidates must have experience in collections or sales
  • Background Check and Drug Screen: Required for all candidates
  • Schedule Availability: Must be available Monday through Sunday

Ready to Take Your Career to the Next Level?Apply today and join a company that values its employees and provides opportunities for growth.
We Offer a Career, Not Just a Job 

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About Sequium Asset Solutions

Sourced by ZipRecruiter

Sequium Asset Solutions provides first party collection services that are specific to the needs of each organization. Our call center is staffed with highly-trained professionals who understand the value and fragility of reputation and the responsibility of acting as an extension of each company. We regularly train our staff on all applicable rules and regulations that govern the collection of debt to remain compliant with evolving rules and regulations. We maintain a consumer-centric approach that drives improved engagement and customer satisfaction. We deliver exceptional customer service for consumers and increased portfolio performance for creditors through the combination of our highly trained team and our state-of-the-art technology. Our digital strategy allows us to be nimble and scalable to the timely needs of our clients. We work within each client’s unique parameters to drastically increase compliance while reducing overhead, improving operational efficiency, and optimizing revenue flow.

Industry

Collection agencies

Company size

501 - 1,000 Employees

Headquarters location

Marietta, GA, US

Year founded

2016

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