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Field Scheduler Jobs (NOW HIRING)

Appointment and Field Service Scheduler

Cincinnati, OH · On-site

$15.75 - $20.25/hr

Appointment and Field Service Scheduler Location: Cincinnati, OH Silco Fire & Security isn't just a company, it's a mission. Every day, our team plays a vital role in protecting lives and property ...

After years of working in the field, our founders decided to break from tradition and build the ... The Scheduler for Optimal Field Services will be responsible for coordinating with project teams to ...

Organized and self-directed; comfortable managing a field schedule independently * Experience with oncology, radiology, or medical billing workflows strongly preferred * Based in or able to relocate ...

After years of working in the field, our founders decided to break from tradition and build the ... The Scheduler for Optimal Field Services will be responsible for coordinating with project teams to ...

Organized and self-directed; comfortable managing a field schedule independently * Experience with oncology, radiology, or medical billing workflows strongly preferred * Based in or able to relocate ...

Build and maintain daily field professional schedules to maximize route efficiency and minimize drive time * Assign service visits to field professionals based on location, availability, and skill ...

Build and maintain daily field professional schedules to maximize route efficiency and minimize drive time * Assign service visits to field professionals based on location, availability, and skill ...

... field schedules that work around school commitments • Potential internship credit (where applicable) What We're Looking For • Physically strong, highly motivated individuals who enjoy hands-on ...

... field schedules that work around school commitments • Potential internship credit (where applicable) What We're Looking For • Physically strong, highly motivated individuals who enjoy hands-on ...

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing ... Schedule: Ability to travel (including during inclement weather) to and from assigned customer ...

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Field Scheduler information

See salary details

$12

$25

$55

How much do field scheduler jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for field scheduler in the United States is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Field Scheduler vs Field Technician?

AspectField Scheduler
Required CredentialsTypically none or basic scheduling certifications
Work EnvironmentOffice-based with field coordination
Employer & Industry UsageUtilities, telecom, construction companies
Common Search & ComparisonScheduling vs technical field work

The main difference is that a Field Scheduler focuses on planning and coordinating field activities, while a Field Technician performs hands-on technical work in the field. The scheduler manages schedules, resources, and logistics, whereas the technician executes the physical tasks. Both roles are essential in industries like utilities and telecom, but they require different skill sets and responsibilities.

What are the key skills and qualifications needed to thrive as a Field Scheduler, and why are they important?

To thrive as a Field Scheduler, you need strong organizational skills, attention to detail, and experience with workforce or project scheduling, often supported by a relevant associate’s degree or equivalent experience. Familiarity with scheduling software such as Microsoft Project, Primavera, or proprietary field management systems is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills in this role. These competencies are crucial for efficiently allocating resources, minimizing downtime, and ensuring projects stay on track.

How does a Field Scheduler typically coordinate with field teams and management to ensure project timelines are met?

A Field Scheduler serves as a crucial link between field teams, project managers, and management by developing and updating schedules, tracking progress, and communicating changes promptly. They frequently hold meetings or check-ins with supervisors and field staff to gather real-time updates and address any scheduling conflicts or delays. Effective collaboration and clear communication help them anticipate challenges, reallocate resources as needed, and keep projects on track. This role often requires adaptability, as priorities may shift quickly based on project demands or unforeseen issues.

What does a Field Scheduler do?

A Field Scheduler is responsible for planning, organizing, and coordinating the schedules of field workers or technicians to ensure that projects are completed efficiently and on time. They assign tasks, monitor progress, and adjust schedules as needed to accommodate changes or unexpected issues. Field Schedulers often use specialized software to manage resources and communicate with both field staff and management. Their role is critical in industries such as construction, utilities, and service companies where timely project execution is essential.
More about Field Scheduler jobs
What states have the most Field Scheduler jobs? States with the most job openings for Field Scheduler jobs include:
Infographic showing various Field Scheduler job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $53,874 per year, or $25.9 per hour.

Appointment and Field Service Scheduler

Silco Fire & Security

Dayton, OH

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Job Title: Appointment and Field Service Scheduler
Location: Dayton, OH
Silco Fire amp; Security isn’t just a company, it’s a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant.
As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future.
Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you’re not just doing a job, you’re making a difference.
Position Overview:
Silco Fire amp; Security is seeking a proactive and customer-focused individual to join our team as an Appointment and Field Service Scheduler. In this role, you will be responsible for managing the scheduling and coordination of service appointments, ensuring exceptional customer satisfaction through efficient and timely resolution of inquiries and requests. This role will serve as the liaison between customers, field technicians, and internal teams, using critical thinking and problem-solving skills to balance priorities, adapt to real-time changes, and improve overall service delivery.
Responsibilities:
Scheduling amp; Dispatching
  • Efficiently manage incoming service requests via phone, email, and digital platforms.
  • Schedule and dispatch technicians based on skills, availability, location, and customer needs.
  • Proactively adjust schedules and dispatch technicians to respond to urgent requests, last-minute changes, or service delays.
  • Coordinate with field technicians to optimize scheduling and minimize travel time.
Customer Communication
  • Serve as the primary point of contact for scheduling inquiries, updates, and changes.
  • Provide clear, timely updates regarding appointment details, technician arrival times, and service expectations.
  • Proactively notify customers of any delays and propose solutions to maintain trust and satisfaction.
Data Management amp; Reporting
  • Maintain accurate records of service appointments and customer interactions in the scheduling system.
  • Leverage new systems and software to streamline scheduling, dispatching, and communication processes.
  • Generate reports and analyze scheduling data to identify trends and opportunities for process improvement.
  • Monitor service schedules and prioritize appointments and customer interactions in the scheduling system
Customer Experience
  • Strive to exceed customer expectations by delivering outstanding service and support throughout the scheduling process.
  • Gather and track customer feedback on the scheduling and service experience and identify areas for improvement.
  • Collaborate with cross-functional teams to address customer concerns and resolve issues promptly.
Administrative amp; Team Support
  • Assist with administrative tasks such as new account entry, frontline phone coverage, and system updates.
  • Support the development of customer service policies, scheduling procedures, and best practices.
Qualifications:
  • Prior scheduling or dispatching experience highly preferred; experience in service-based industries preferred.
  • High School Diploma or equivalent
  • Strong problem-solving skills with the ability to think critically in fast-paced situations.
  • Comfort using and learning new scheduling, CRM, or field service management software. Excellent communication skills, both verbal and written, with a customer-first mindset.
  • Highly organized with the ability to prioritize tasks, manage multiple requests, and adapt quickly to changes.
  • Team player with the ability to work independently and collaboratively.
Benefits:
In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off.
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.