ZipRecruiter

Log In

1

Fedex Service Assurance Jobs (NOW HIRING)

FedEx Supply Chain

Quality Assurance I

Memphis, TN · On-site

$18.75/hr

Customer service driven. * Strong team player. Requirements, Perks, and Benefits (US -- Non-Exempt ... FedEx Supply Chain offers competitive hourly rates depending on your location and experience ...

FedEx Supply Chain

Quality Assurance w FL

Monrovia, IN · On-site

$21/hr

Customer service--driven mindset. * Strong team player with the ability to collaborate across ... FedEx Supply Chain offers competitive hourly rates depending on your location and experience ...

FedEx Logistics

Managed Account Coordinator

Memphis, TN · On-site

$22.74/hr

This includes working with FedEx Trade Networks FDA, tech services and quality assurance groups. Sorts and assigns departmental incoming work and monitor daily workflow to ensure regulatory ...

FedEx Logistics

Customs Trade Coordinator

Memphis, TN

$20.50 - $26.75/hr

Performs prior disclosures, qa referrals, etc. Contact customers in a professional manner, advising ... FedEx Logistics provides freight forwarding, as well as import and export services that allow ...

FedEx Logistics

Managed Account Coordinator

Tonawanda, NY · On-site

$21.14 - $29.59/hr

This includes working with FedEx Trade Networks FDA, tech services and quality assurance groups. Sorts and assigns departmental incoming work and monitor daily workflow to ensure regulatory ...

FedEx Logistics

Customs Trade Coordinator

Memphis, TN

$20.50 - $26.75/hr

Performs prior disclosures, qa referrals, etc. Contact customers in a professional manner, advising ... FedEx Logistics provides freight forwarding, as well as import and export services that allow ...

STI

Field Assurance Technician

Tempe, AZ · On-site

Field Assurance Technician Location: Tempe, AZ Duration: 12+ Months Position Summary: This ... Knowledge of the FedEx shipping system to conduct precise shipping transactions Previous warehouse ...

next page

Showing results 1-20

All JobsFedex Service Assurance Jobs

Fedex Service Assurance information

See salary details

$15

$44

$64

How much do fedex service assurance jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fedex service assurance in the United States is $44.87, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $54.57 per hour, depending on experience, location, and employer.

What does a service assurance agent do?

A FedEx Service Assurance agent monitors and ensures the quality and reliability of delivery services. They investigate and resolve issues related to shipments, track package status, and communicate with customers to maintain service standards. The role often requires strong problem-solving skills and familiarity with logistics and tracking systems.
Infographic showing various Fedex Service Assurance job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $93,338 per year, or $44.9 per hour.

Service Assurance Agent-1

Federal Express Corporation

Irving, TX • On-site

$20.31/hr

Part-time

Posted 17 days ago

Job description

Focuses on root cause analysis to improve service, provides feedback to management, offers solutions and actions to solve operational problems. Promotes and supports the service assurance network and quality improvement process in all facets of the operations. Provides inventory tracking, deployment, maintenance support for devices, equipment and software. Performs other duties as assigned.

High school diploma/GED Eighteen (18) months FedEx experience. Ability to complete all basic and re currency training. Knowledge of FedEx operations features of service. Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc. Must be proficient with PC applications including word processing, spreadsheets, databases and graphics.


Preferred Qualifications:

Pay Transparency: $20.31/base pay

Pay:

Additional Details: PT/PM Tues-Sat


Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)

Employment Type: PART_TIME

Apply