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Entry Level Remote Customer Service Representative Jobs in Roy, UT

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Entry Level Remote Customer Service Representative information

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$9

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$25

How much do entry level remote customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level remote customer service representative in Roy, UT is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Representative vs Entry Level Remote Customer Support Specialist?

AspectEntry Level Remote Customer Service RepresentativeEntry Level Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; technical knowledge optional
Work EnvironmentRemote, handling customer inquiries via phone, chat, or emailRemote, providing technical or product support to customers
Employer & Industry UsageRetail, telecom, e-commerce companiesTech companies, software providers, electronics brands
Search & Comparison IntentCustomer service roles, entry-level support jobsTechnical support, product assistance roles

While both roles are entry-level remote positions involving customer interaction, the Customer Service Representative focuses on general inquiries and account issues, whereas the Customer Support Specialist provides technical or product-specific assistance. Understanding these differences helps job seekers target the right position based on their skills and interests.

What does an Entry Level Remote Customer Service Representative do?

An Entry Level Remote Customer Service Representative assists customers by answering inquiries, resolving issues, and providing information about products or services, all from a remote location. They typically communicate with customers via phone, email, or chat, and use company software to track interactions and solutions. This role is ideal for those new to customer service and offers the flexibility to work from home while gaining valuable experience in communication and problem-solving.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and ticketing systems is typically required. Outstanding problem-solving abilities, patience, and the ability to work independently distinguish top performers in this role. These skills and qualities are crucial for delivering efficient, positive customer experiences and effectively resolving issues in a remote environment.

What are some common challenges faced by Entry Level Remote Customer Service Representatives, and how can they be managed?

Entry Level Remote Customer Service Representatives often face challenges such as managing high call or chat volumes, staying motivated while working independently, and effectively communicating without in-person cues. To manage these, it’s helpful to establish a structured daily routine, make use of collaboration tools to stay connected with your team, and actively seek feedback from supervisors. Building strong time-management skills and participating in regular team meetings can also help overcome feelings of isolation and keep you aligned with company goals.
What are popular job titles related to Entry Level Remote Customer Service Representative jobs in Roy, UT? For Entry Level Remote Customer Service Representative jobs in Roy, UT, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service Representative jobs in Roy, UT look for? The top searched job categories for Entry Level Remote Customer Service Representative jobs in Roy, UT are:
What cities near Roy, UT are hiring for Entry Level Remote Customer Service Representative jobs? Cities near Roy, UT with the most Entry Level Remote Customer Service Representative job openings:
Entry Level Remote Customer Service Representative jobs near you
Mental Health Customer Service Representative (Remote)

Mental Health Customer Service Representative (Remote)

Myriad Genetics

Salt Lake City, UT • Remote

$15.25 - $20.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Myriad Genetics rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

40th of 103 rated laboratories

Job description

Overview

The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers.

Responsibility

Responsible for coordinating testing services for patients by:

  1. Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing.
  2. Working with healthcare providers to complete the required documentation and sample submission.
  3. Confirming insurance eligibility and benefit levels.
  4. Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time.
  5. Employee will be on the phone approximately 60-80% of the time.
  6. Independently manage assigned work and meet production and quality metrics.
  7. Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes.
  8. Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers.
  9. Participate in the Quality Assurance plan.
  10. Comply with applicable CLIA and HIPAA regulations.
Qualifications
  1. High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor's degree.
  2. Fluent in Spanish is preferred/encouraged.
  3. Excellent interpersonal and communication skills.
  4. Preference given to higher net typing speed applicants.
  5. Excellent listening, transcribing, and self-review skills.
  6. PC experience, including familiarity with Excel, Word, Internet, and e-mail.
  7. Able to manage several tasks simultaneously, often under pressure.
  8. Excellent organizational and task management skills and professional judgment.
  9. Enjoys problem solving and identifying patterns.
  10. Hardworking individual who loves working on a team and supporting others.
Physical Requirements

Lifting Requirements -sedentary work or exerting up to 10 pounds of force occasionally. Physical Requirements -stationary positioning, moving, operating, ascending/descending, communicating, observing, pushing or pulling, and reaching. Use of equipment and tools necessary to perform essential job functions.

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