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Entry Level Customer Success Jobs in Springfield, MA

CT Team

Be Seen First

Entry Level Account Manager

Hartford, CT · On-site

$40K - $50K/yr

Looking to transition out of retail, restaurant, or customer service work into a long-term career ... success.

CT Team

Be Seen First

Entry Level Account Manager

Hartford, CT · On-site

$40K - $50K/yr

Looking to transition out of retail, restaurant, or customer service work into a long-term career ... success.

TEKsystems

Entry Level Sales

Hartford, CT

$25 - $30/hr

You'll receive training on the technical side of AV, but success in this role comes down to your ... Background in sales, customer service, hospitality, retail, or other client-facing roles

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Springfield, MA

Entry Level Customer Success information

See Springfield, MA salary details

$32.4K

$82.8K

$139.5K

How much do entry level customer success jobs pay per year?

As of Jun 8, 2026, the average yearly pay for entry level customer success in Springfield, MA is $82,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Success position, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an Entry Level Customer Success job?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What is an entry level customer success role?

An entry level customer success role involves helping customers use a company's products or services effectively, ensuring satisfaction and retention. It typically requires strong communication skills, basic knowledge of the product, and may involve using customer relationship management (CRM) tools. These roles often serve as a starting point for careers in customer support, account management, or sales.
What are the most commonly searched types of Customer Success jobs in Springfield, MA? The most popular types of Customer Success jobs in Springfield, MA are:
What are popular job titles related to Entry Level Customer Success jobs in Springfield, MA? For Entry Level Customer Success jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success jobs in Springfield, MA look for? The top searched job categories for Entry Level Customer Success jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Customer Success jobs? Cities near Springfield, MA with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you

Customer Service - Entry Level Management

NY Marketing Firm

Hartford, CT • On-site

$16.25 - $22/hr

Other

Posted 15 days ago

Job description

Customer Service - Entry Level Management

Filling 9 Entry Level Positions!

START A CAREER NOW!

CUSTOMER SERVICE - FULL TRAINING ENTRY LEVEL

PROVIDING PROFESSIONAL, EXCEPTIONAL, AND DISTINCTIVE CUSTOMER SERVICE AND

ADVERTISING CAMPAIGNS IN Hartford. CT

NY Marketing Firm is an outsourced marketing and advertising company in the Hartford area. We are responsible for participating in ongoing market planning and developing new market opportunities for some of the top companies in our area. As a direct result of our "one of a kind" approach and success in increasing our client's brand name awareness by attracting new customers and exposing their product to new tiers of distribution, we are experiencing phenomenal growth.

We strive to attract and retain the most capable and skilled people. We are looking for team players, natural leaders, and self-starters who are goal-oriented and have an affinity for working with people. Our philosophy and mentoring program supports each individual with the training, encouragement, and opportunity essentials to progressive career growth. Do not underestimate your own qualifications! OPENINGS INCLUDE:

  • ENTRY LEVEL
  • CUSTOMER SERVICE
  • MANAGEMENT
  • EVENT SET UP
  • PROMOTIONS/DEMONSTRATIONS

REQUIREMENTS

  • PROFESSIONAL IMAGE IS A MUST
  • ABILITY TO COMMUNICATE EFFECTIVELY
  • ALL GREAT LEADERS WERE ONCE STUDENTS, SO A STUDENT MENTALITY IS VITAL

We have 9 ENTRY LEVEL openings that we are looking to fill ASAP.

Graduates Welcome! All positions must be filled ASAP!

All applicants must be available immediately and should possess the following:

  • Experience in a team related field.
  • Desire to travel at least 1 or 2 weeks a year to other branch offices for further training.
  • Great communication skills.
  • Ability to excel in unsupervised solo assignments with members of opposite sex, as well as team projects.
  • The personality that thrives in a merit based environment.

Apply