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Entry Level Csr Jobs in Reston, VA (NOW HIRING)

Akina Pharmacy

Customer Service Representative

Hamilton, VA

$16.50 - $22.25/hr

Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the shared purpose that drives us is to enrich the lives of the people in our care through compounded medications. As a ...

AHU Technologies, Inc.

Customer Service Rep

Washington, DC · On-site

$20 - $23/hr

Customer Service Rep LOCATION: Washington, DC/Hybrid Employment type: Contract w2/1099/C2C MINIMUM EDUCATION: Bachelor's degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE: 3 ...

Caliber

Customer Service Representative

Arlington, VA

$15 - $18/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

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All JobsEntry Level Csr JobsEntry Level Csr Jobs in Reston, VA

Entry Level Csr information

See Reston, VA salary details

$10

$19

$28

How much do entry level csr jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level csr in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

Is CSR an entry level job?

Customer Service Representative (CSR) positions are typically entry-level roles that require minimal prior experience. They often involve communication skills, basic computer knowledge, and a high school diploma or equivalent, making them accessible to recent graduates or those new to the workforce.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Reston, VA? The most popular types of Csr jobs in Reston, VA are:
What are popular job titles related to Entry Level Csr jobs in Reston, VA? For Entry Level Csr jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Reston, VA look for? The top searched job categories for Entry Level Csr jobs in Reston, VA are:
What cities near Reston, VA are hiring for Entry Level Csr jobs? Cities near Reston, VA with the most Entry Level Csr job openings:
Entry Level Csr jobs near you

Customer Service Representative

The Body Works of Virginia

Leesburg, VA

$16.25 - $22/hr

Other

Medical, Dental, PTO

Posted 24 days ago

Job description

Benefits:

Company parties

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Wellness resources

Benefits/Perks

Competitive Compensation

Paid Time Off

Health Insurance Benefits

Career Growth Opportunities

Job Summary

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities

Receive a high volume of inbound calls and emails

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Meet personal and team quotas

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

High school diploma/GED

Previous experience as a Customer Service Representative or in a similar role is preferred

Comfortable using computers and customer management software

Excellent phone and verbal communication skills

Understanding of active listening techniques

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively

Apply