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Emergency Dispatcher Operator Jobs (NOW HIRING)

D-H Lebanon-MHMH

Emergency Dispatch Operator

Lebanon, NH · On-site

$17 - $26.35/hr

Responds efficiently and accurately to emergency codes following designated procedures where applicable related to Code Blue, STAT Airway, STEMI, Stroke, and Trauma Team activations. * Performs other ...

Constellis

Dispatch Operator

Washington, DC · On-site

$29.26/hr

Minimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call center * Excellent phone skills * Be able to handle filing and other administrative duties * Knowledge of a ...

HonorHealth

Dispatch Operator Evening

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

Constellis

Dispatch Operator

Washington, DC · On-site

$29.26/hr

Minimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call center * Excellent phone skills * Be able to handle filing and other administrative duties * Knowledge of a ...

Constellis

Dispatch Operator

Reston, VA

$29.26/hr

Minimum of 1 years' experience as a 911 dispatcher or similar function in an emergency call center * Excellent phone skills * Be able to handle filing and other administrative duties * Knowledge of a ...

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Emergency Dispatcher Operator information

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$67.5K

How much do emergency dispatcher operator jobs pay per year?

As of Jun 9, 2026, the average yearly pay for emergency dispatcher operator in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the difference between Emergency Dispatcher Operator vs Emergency Dispatcher Operator?

AspectEmergency Dispatcher OperatorEmergency Dispatcher Operator
CertificationsCPR, EMD certification often requiredCPR, EMD certification often required
Work EnvironmentEmergency call centers, 24/7 shiftsEmergency call centers, 24/7 shifts
Industry UsagePublic safety, police, fire, EMSPublic safety, police, fire, EMS
Job Search IntentSimilar roles, emergency call handlingSimilar roles, emergency call handling

Emergency Dispatcher Operators and Emergency Dispatcher Operators are essentially the same role, focusing on handling emergency calls, coordinating response teams, and working in public safety environments. Both require similar certifications and work in comparable settings, making them interchangeable in job searches and industry usage.

What are Emergency Dispatcher Operators?

Emergency Dispatcher Operators, also known as 911 dispatchers, are professionals who receive and respond to emergency calls for assistance. They are responsible for gathering critical information from callers, dispatching appropriate emergency services such as police, fire, or medical teams, and providing instructions to help manage the situation until help arrives. Their role is vital in ensuring public safety and coordinating fast, effective responses to emergencies.

What are some common challenges faced by Emergency Dispatcher Operators and how can they be managed?

Emergency Dispatcher Operators often face high-pressure situations that require quick thinking and calm decision-making. Managing multiple calls, prioritizing emergencies, and relaying accurate information to first responders can be challenging. Developing strong communication skills, maintaining composure under stress, and utilizing support resources such as team debriefings can help manage these challenges effectively. Additionally, many agencies offer ongoing training and stress management programs to support dispatcher well-being.

What are the key skills and qualifications needed to thrive as an Emergency Dispatcher Operator, and why are they important?

To thrive as an Emergency Dispatcher Operator, you need excellent communication skills, quick decision-making abilities, and typically a high school diploma or equivalent, with some agencies requiring additional certifications. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is essential. Strong multitasking, emotional resilience, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for efficiently coordinating emergency responses and ensuring public safety during high-stress situations.
More about Emergency Dispatcher Operator jobs
What cities are hiring for Emergency Dispatcher Operator jobs? Cities with the most Emergency Dispatcher Operator job openings:
What job categories do people searching Emergency Dispatcher Operator jobs look for? The top searched job categories for Emergency Dispatcher Operator jobs are:
Emergency Dispatcher Operator jobs near you
Lead Telephone Operator Emergency Dispatcher

Lead Telephone Operator Emergency Dispatcher

Dartmouth-Hitchcock Health

Keene, NH • On-site

Full-time

Posted 24 days ago

Job description

Overview
This position is onsite at Cheshire Medical Center in Keene, NH. This is not a remote position.
Monday-Friday 10:30am-7:00pm.
The DH benefit's package starts the first day of employment.
Performs duties of Operator Services Telephone Operator, all levels, and provides leadership and training to new staff. Manages the performance of communications equipment, computers and databases. Provides operational support to the Operator Services team and provides input to leadership regarding individuals' performance.
Responsibilities
  1. Provides training and guidance for employees. Assists in system training.
  2. Investigates problems and concerns from other Medical Center personnel, patients and outside resources, concerning Communications Center services and operations.
  3. Ensures all emergency situations are handled according to policy. Follows up on any problem or concerns related to Emergency situations.
  4. Maintains and updates Communications Center databases to ensure the accuracy of information for Center operations.
  5. Handles operational issues, questions, and troubleshoots problems/ difficulties. Records and directs complaints and problems among co-workers to the Communication leadership. Oversees and ensures the smooth functioning of the communications system, including PBX system, audio and radio paging, census system, fire board, and HEAR radio. Locates and defines system problems, and notifies appropriate people to repair system.
  6. Provides system problem diagnosis and completes troubleshooting procedures for radio paging, telephone and computer system. Performs computer system maintenance and/or backup for the paging system and the voice mail systems.
  7. Maintains and issues spare radio pagers as required and per procedure.
  8. Assists supervisor in performance assessments of the technician staff.
  9. Participates in a rotation of weekend on call.
  10. Performs other duties as required or assigned.

Qualifications
  • High School Diploma or Equivalent.
  • Three (3) years working in a telephone-based customer service role utilizing a switchboard/multiline phone, minimum of two (2) years must be in a hospital or medical facility, preferably a Dartmouth Health Member site, required.
  • Intermediate Computer Skills
  • Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.Demonstrated outstanding communication and interpersonal service skills and ability to work both independently and as part of a team required.
  • Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
  • Demonstrated expertise in all Center operations, systems and equipment.
  • Excellent organization, initiative, problem solving skills and attention to detail.
  • Complying with D-H policies and standards for all actions related to their role.

Required Licensure/Certifications
  • 911 Training Certification within first six (6) months of employment
Dartmouth-Hitchcock Health logo

About Dartmouth-Hitchcock Health

Sourced by ZipRecruiter

Dartmouth-Hitchcock Health, located in Concord, NH, US, is a non-profit health care organization. It stands as a prominent player in the healthcare field, offering a broad spectrum of services. Serving northern New England, Dartmouth-Hitchcock provides access to nearly 1,500 primary care doctors and specialists in almost every area of medicine. The company was founded as Mary Hitchcock Memorial Hospital in 1893 and since then it has gradually expanded into a health care network compiling multiple hospitals, clinics, and health care facilities, as well as Dartmouth’s Geisel School of Medicine. Its mission is to improve the health of the people and communities it serves including the patients, families, and communities at large, demonstrating a commitment to population health.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Concord, NH, US

Year founded

1893

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