Developer Operations Infrastructure Jobs in Birmingham, AL

Job Summary:
EBSCO Industries, Inc. is headquartered in Birmingham, Alabama, and is the leader in game feeders and cellular camera innovation. The Sr. Manager, Software Delivery & Operations is responsible for overseeing a portfolio of software projects, ensuring operational excellence and continuous improvement within the engineering organization.
Responsibilities:
• Lead cross-functional program planning, tracking, and execution across Cloud Engineering and App Development teams.
• Identify, assess, and proactively mitigate program-level risks and dependencies.
• Coordinates with the Device program manager for firmware releases and integration testing.
• Maintain a clear view of program-level dependencies, milestones, and risks; proactively surface issues to engineering and product leadership.
• Facilitate planning ceremonies (quarterly planning, goal setting, PI planning, sprint reviews) and ensure alignment between teams.
• Serve as the coordination layer between Cloud Engineering and App Development.
• Facilitate and lead Executive Leadership communications and reporting.
• Own the end-to-end software release process — from build pipelines to go/no-go decisions to deployment communication.
• Maintain release calendars, coordinate environment readiness, and manage release dependencies across teams.
• Partner with engineering leads to ensure release criteria are defined, understood, and consistently met.
• Drive continuous improvement of release processes; reduce time-to-release and release-related incidents over time.
• Coordinate with Apple and Google as appropriate to resolve app release blockers.
• Maintain a current, accurate view of engineering capacity across Cloud and App development — headcount, skills, allocation, and upcoming gaps.
• Assist in preparing annual budgets.
• Track and flag resource constraints that put roadmap commitments at risk.
• Define, track, and report on key delivery health metrics: cycle time, release frequency, planning accuracy, and team throughput.
• Build and maintain dashboards and reporting rhythms that give leadership a real-time view of engineering delivery health.
• Use data to identify systemic issues and inform process decisions — not just to report status.
• Continuously assess and improve how the engineering organization plans, prioritizes, and executes work.
• Follow, evangelize, and update the Playbook.
• Establish and maintain standards for how teams use Azure DevOps for planning, tracking, and release management.
• Drive adoption of consistent practices across Cloud and App Development teams without over-engineering process.
• Lead or facilitate retrospectives and improvement initiatives with measurable outcomes.
• Manage, mentor, and develop 1–2 direct reports (e.g., program coordinator, release manager).
• Model and reinforce our Operating Principles.
Qualifications:
Required:
• 5+ years of software program management experience in a software product company operating at scale.
• Demonstrated proficiency with Microsoft Azure DevOps (or equivalent - boards, pipelines, release management).
• Proficiency with MS Excel.
• Experience supporting engineering organizations of 30+ people across multiple teams.
• Strong cross-functional communication skills — equally effective with engineers, product managers, and senior leadership.
• Track record of improving delivery processes with measurable results.
• Experience managing build and release processes in a CI/CD environment.
Preferred:
• Experience working within a scaling/growing engineering organization.
• Familiarity with both cloud/infrastructure and application development team dynamics.
• Background in delivery metrics, engineering analytics, or data-driven planning.
• PMP, SAFe, or equivalent certification — or equivalent demonstrated experience.
• People management experience, even at small team scale.
• Experience with change management methodologies and driving organizational adoption.
• Ability to coach, mentor, and develop junior program and project managers.
Company:
Our early endeavors helped shape us; at our core we are a sales driven organization. Founded in 1944, the company is headquartered in Birmingham, USA, with a team of 1001-5000 employees. The company is currently Late Stage.